03/16/2014
By: Kathy B.
ManorCare Health Services-Indy South
Most of the nursing staff was dedicated. CNA's were iffy. Their accounting local people were good but OMG, corporate accounting was messed up. We got bills that we didn't owe for over a year after he died.I had a night shift nurse call me and said he wasn't breathing well. My first question to her was: Did you call 911? She hadn't. I was livid that she wasted time calling me first even though it was policy to call 911 immediately.
06/02/2014
By: Jeni P.
Westside Retirement Village
The post from marilynshope sounds like a disgrunteled employee. My mother resides here, and she loves it, and WE love our mother being there. It's beautiful. Staff is professional and caring and friendly. If they fired 5 people like marilynshope's post stated, it was undoubtedly because they put their resident's above all else.

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