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04/08/2017
By: Sheila H.
Westfield Outdoors
I bought my husband a blue Multi-Poition Portal folding chair to take to soccer games last year for Father's day. He loved it so much, he bought me a red one, as well. Chair is great. Bag is awful. Both bags began to ravel and tear away around bottom reinforced perimeter.. The nylon ravels,leaving large holes and the chair begins to stick out the bottom of the bag. This started happening to both bags within 3 weeks of using them (use once weekly) Would love to recommend the chair to others, but I have to say the bag is awful, so buyers should NOT expect to have a functioning bag after a few weeks. So disappointed. I spent over an hour tonight dragging the sewing machine out to try to salvage and repair the bag....not a good fit now because of how much fabric lost when ravelled.
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04/13/2016
By: Alastair G.
Westfield Outdoors
I read these reviews, called the company and got through to customer service in 2 seconds. I spoke with Tanya their new office manager who explained that the whole service department has just had an overhaul and all is good. I bought the Zero Gravity Lounge Chair and love it, it is the most comfortable chair I have ever had.

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