I wouldn't take a lawn mower there. I took a 13 mustang gt there for an alignment OR to correct this issue w my driver side front wheel and steering wheel crooked; the greasy dirty tech who worked on my beautiful car corrected nothing, lied to my face that it was fixed, test drove my car without putting paper or plastic in the interior so he left grease smudges all over everything(Recarro Racing Seats), it was closing time, I called first thing the next morning and they were less than willing to correct the issue. I think I smelled alcohol on the person who worked on my car's breath. I just wanted my money back so I could get a quality and accurate repair; what they did corrected nothing. It's too late now because of their lack of professionalism and incompetence to take it back and have them correct it and give me a credit for the alignment after the repair is made. I don't trust them, I'm posting my story everywhere and If i save just 1 person from this place I'll feel great! OSHA needs to inspect their lifts too. I'm gonna notify them too before any of this places employees get squished under a car. I wouldn't go there for ANYTHING, probably not even a plug in a tire, they'd mess it up and blame the customer.
08/11/2017Goodyear Auto Service Center
Went to this GoodYear on Highschool Road for 12 yrs. NOT ANYMORE. After the last manager left, they bought in a new manager (Chris) and an all new crew. I took my car in to have an oil change and have them check over the AC (floor in rear of car was getting wet) and the rear brakes, which had a bad squeal in the morning when backing out. They broke my glove box checking the AC coil. Then Chris told me that they did not see the wetness on the floorboard and they never checked the AC. LIE #1 . Even though it was on my receipt, that no issue found with AC or rear brakes. They said they checked the brakes and cleaned and adjusted them, it was normal for them to squeal first thing in the morning. I took the car back again, to have the rear brakes checked out 1 week later, and now they tell me the drums and the shoes are shot and need to be replaced and they cant turn the drums. I just had them replaced brand new 24000 mi ago. So now they not only told me they did not check out the AC, but now within 1 week, I went from its normal on my rear brakes squealing, to I need a complete overhaul on the rear brakes in just 7 days. THEY LIE. Also I had a fuel line leak (which I confirmed with another place, because I didn't trust them already) and they quoted me $853 to replace both lines. I ended up taking it to Goodyear in Greenwood, where the other manager transferred too and they charged $510. Who is ripping you off!! That is 40% cheaper going to another location and the same company. Also I wanted to have Chris call me to talk with him about this issue. I told Nathan to have Chris call me, because of the AC and brake issues and them not doing this right. HE NEVER CALLED BACK. Sorry about your luck, you just lost a great customer of 12 yrs and I know I have spent $13K plus over the years. New tires, replaced parts on 3 vehicles.
I was recommended to bring my car to Sharps by a friend of mine. I ran into several mechanical issues with my car that needed immediate attention. Dustin, shop tech assisted In everyway possible, both over the phone as well as inside the shop. I was a bit unfamiliar with the area ( being as that i just recently moved to Indy area) but Dustin guided me to their shop no problem. He even recommended some alternatives for me In which helped save me money. After getting to the shop, Dustin and his Manager assessed the damages and quoted me a price that was more than comparable but truly unbelievable. They have a great business, business professionalism and are GREAT people. I have been to quite a few shops in my life but never one that made things more possible and accommodating than Sharps. Things they've done, will never go unnoticed. They have my business and is within no doubt, they would earn yours!! I'm not a paid script actor, i didn't receive money for putting up this review, i gain noting but respect for good business from guys like this!!