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(317) 927-7070


5610 Crawfordsville Rd Ste 710, Indianapolis, IN 46224


Corporate Square West



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  • worst taxi service
    Lee M.

    Was very rude. He took me long way and then told him he nowhere near my housr he got mad and refused to take me all the way. Had to walk home in snow after working all day. Will report him. Also pick up fee double rest of taxis in Indy.

  • He took the long way instead o...

    He took the long way instead of following my directions from Broad Ripple.

  • normal rude

    7:30 a.m. 3/1/11 Prompt Cab unit 608 in International school zone on Michigan Road cabbie jumped into my lane in front of me with about a 2-3 foot clearance. Driver considered it neither dangerous nor rude; probably his standard driving procedure. But I can take exception by writing this review, affirming never to use Prompt, also report the incident to and being thankful I don't live rudely and think it's normal and acceptable.

  • You're joking right?

    We call a cab about 2am. We're only going a couple of miles to 46th and Keystone. We didn't know the exact address, but how hard is it to find 46th and Keystone, especially if you're driving a cab?

    We had called Yellow Cab the previous night and they never showed up so we called Prompt Cab even after reading the horrible reviews. We were taking bets as to whether or not they would show. To our surprise, he showed. We get in the cab and he wants the exact address to punch into his GPS. At least, I think that's what he was asking in his extremely broken english.

    My friend tells him which way to leave the subdivision, he goes the opposite way. This dude takes so many turns and obviously has no idea where we are going. He gets us so lost that my friend, who has lived in Indy for years, didn't even know where were at.

    The entire trip, he was screwing with his GPS literally typing in "46th and Keystone", playing with his Iphone getting directions for his next fare all while driving. He was getting frustrated because the calls kept coming in for taxis and he had no clue where we were at. He even pulled into a dark parking lot once to fiddle with his GPS. My friend thought he was setting us up to rob us because he kept speaking to people in a foreign language on the phone.

    At one point, we were on a two lane road with double yellow lines and he passed the car in front of us. The cab ride was almost $25 for one that should have cost $15 round trip. We ended up having him drop us off and having our friends give us a ride back because we didn't think that we'd ever get home. All of this to get to a p o r n shop.


    I'd give them zero stars if possible

  • Blown Away

    My girlfriend and I grabbed a cab in Broad Ripple and took it all the way to the west side. The next morning, we realized she had left a bad with over $1,000 worth of clothes, makeup, and a kindle. If you know Broad Ripple, you know there are a lot of different cabs from different cab companies; It was near impossible to remember the cab company or the cab number.

    Later on that morning, after calling a lot of other cab companies, we heard a knock on the door. It was the driver from the night before. He had gone home, realized the next morning that the bag was still in the car, and retraced his steps to find us and return our bag.

    We thought for sure the bag was lost. Just for that, we'll be looking for a Prompt Cab when we're out next.

  • No Credit Cards?

    I took a cab, only to figure out they didnt accept credit cards once I reached my destination. After I asked my hotel front desk if I could get cash and went across the street to a nearby gas station to an ATM, only to realize it was broken, my driver pulls out his credit card machine. Why in the world didn't he do that from the beginning, or at least bring it out once I told him I didn't have any cash? By the way, he was charging me the entire time while I was searching for a way to get cash. HORRIBLE service....I'd recommend Yellow Cab if you're in Indy. They accept credit card and have nice drivers.

  • No Insurance and No licenses!!!

    Prompt Cab number 600 hit my car and he did not have a valid license or insurance!!!! How can a company drive people around without a license or insurance????

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