I cannot say enough great things about this daycare. I have recommended this place to SEVERAL friends and rescue groups. While the person below was upset about a scheduling issue, this has not been the case for my family, my rescue group family or coworkers that have attended Wigglebutt since its opening. The owners, Ben and Nardra are some of the most rescue friendly people I know. They work closely with many groups in our city to help with temporary boarding of foster dogs. Although I am a long time customer, there have been a couple of times when I make a last minute call and they are full and I can't get in. I GET THAT! I understand that the line has to be drawn. I know first hand also that they have been full and have taken my dogs because they were aware of a family emergency. When I was unaware of a cut my dog had on his pad, they found it and called me. I was able to get my dog into the vet immediately. The wound was a couple of days old and I was SO gateful they found it. This business donates weekly passes to rescue goups for fundraising raffles. They organize a team for the MuttStrutt each year. Their workers volunteer for rescue group events. The facility is clean and well cared for. All four of our dogs go to Wigglebutt. All of them have some "special needs" in one way or another, either behaviorally or health. The staff has ALWAYS worked closely with our family to make sure everything is taken care of. I have NEVER been disappointed by this business and give it 5 stars...would give 10 if I could.
PLEASE READ:::Several months back my wife and I took out cavachon to SnipIts Peter Salon.Three things that could improve with this whole situation: first, pay attention to what is going on in your business. You should never gain knowledge of an incident occurring for the fist time in front of the customer. Second, the dogs arent going to behave as you want at all times. Mind what you say to the dogs when customers are present (some hateful things said to dogs not coperating well in the back) These dogs are the customers' babies. Third, I understand it was the groomer's fault/accident, but as the owner or manager step up and pay the amount owed and speak to the employee in private about how you want them to pay not in front of the customer. The groomer already felt horrible about the situation to begin with. For these reasons my wife and I have not returned and won't. The reason NOT being our dog got accidentally snipped, but how the manager/owner handled it. Respectfully reviewed.
Great 1st time experience! Got an appointment right away on a Saturday. My schedule is crazy at best, so wow! My 8 yr. old German Shepherd Kita was done quickly, I got a call at time estimated, but couldn't pick her up right away, and they were very accommodating! When I got there, she looked beautiful and she was happy. They did the best haircut she has ever had! She didn't look nervous at all. I get her cut every summer because I could brush her till the cows come home and I get enough hair for a new dog every time! Plus, she gets miserably hot! They are definitely my go to groomer from now on! Thank you for such a great job! Oh!, and did I mention how reasonably priced they are?!
06/28/2009A Shag N' Waggin Mobile Pet Grooming
I have been using this grooming service for about 5 years now. The groomer comes to your house and all he asks is that you have a place for him to plug in his electricity. Other than that, he runs the cord, sweeps the pup away, and they come back within 30 minutes fresh, clipped, & clean! No drive time, and no trauma for your pooch by having him/her stuck in a crate or kennel. I think the best part for me is knowing that my dog is being pampered and having a pleasurable experience. She is always glad to see him and is excited when she comes back in to 'show off her new do'. :-) A++ service. Thanks A Shag'N'Waggin!