Best 30 Floral Shops On East Side in Indianapolis, IN with Reviews - YP.com
01/25/2013
By: gillespieflorists
Gillespie Florist
We truly appreciate feedback. Positive comments reassure us that we provide the qualityproduct and service that we work so hard to provide. Customer concerns provide us theopportunity to revisit product, service and procedures that may need improvement.We strive for several goals here at Gillespie Florists. First, to provide warm, friendlyservice by our knowledgeable and talented staff by phone, in store or online 362 days ayear (we are closed only on Easter, Thanksgiving and Christmas Day). Next, to providethe freshest flowers, healthiest plants and gifts appropriate for numerous occasions(birthdays, anniversaries, recovery, sympathy, etc). Finally, we strive to provide quickand efficient delivery service to the Indianapolis and surrounding metropolitan areasdaily.After reading the post above, we find it unfortunate that we were not made aware of theconcerns of this customer. Our most popular expression for sympathy delivered to afuneral home or church is the traditional sympathy arrangement. This colorful display ofcut flowers provides a beautiful presentation approximately 30" x 30" and has significantvisual impact. A vase or take home style arrangement, although more functional (can beenjoyed at home after the service) is a smaller presentation, especially when comparedto the traditional sympathy arrangement. Content (standard versus elegance flowers),style and container also affect the size and fullness of an arrangement. With regard tothe color of the arrangement; was the deceased a gentleman? Earth/Fall tones or a brightcombination of colors can be considered masculine. Communication with our customeris the most important skill that we can continue to improve upon each and every day.Clear and understandable communication between the customer and the customer servicerepresentative is most likely where the problem occurred. The staff of Gillespie Floristswish to express our most sincere apology for the concerns that this customer experienced.Gillespie Florists has a 100% guarantee our product and service. We ask to be advisedimmediately if we have fallen short of your expectations.
02/14/2017
By: Bryan M.
Lady J's Florist
They are adequate for walk-ins to purchase whatever happens to be fresh and available. Likewise, they seem to be able to handle online orders. However, I would not trust them for any custom arrangements. I went so far as to walk in and order an arrangement a full week ahead of delivery. I specified flowers, greens, delivery address (in writing--text), and time. On the day of delivery, the time was approaching, and the arrangement had not been delivered. Calling did not get a result, so I took off work to go personally to the store. Upon arrival, the owner kept mentioning an arrangement of 10 stems. I had ordered and paid for 12 stems. They were able to track down the arrangement, which had not been delivered. The address on it was not the one I had given them (in writing), and there were 10 stems, not 12. I was verbally told that they would "take care" of me. I had to get back to work. So, basically, even with a week in advance, they got the arrangement wrong, got the address wrong, and probably won't make the deadline for delivery, either. Do not trust this store for any custom work.
01/12/2015
By: Camille R.
Gillespie Florist
Not only did Gillespie Florists exceed my expectations of taking a small budget and creating a priceless memory, but Sarah's delightful personality, expert knowledge, and entire team's creative minds were extremely refreshing during a stressful wedding planning time. Gillespie offers reasonable prices and an AHH-MAZING! DIY for those looking to save a few dollars. Sarah met with me personally to teach me how to make table arrangements and made sure I felt comfortable before creating the real thing. I didn't trust myself with creating my bouquet :), but the artistic take on my favorite flower (calla lily) in addition to the minerva carnations (they're gorgeous) made the eggplant colors POP! My family has used Gillespie for my sister's prom, my wedding, and work functions. They have found life long customers in me and my family. I can't thank them enough for their friendly smiles and big help. God Bless!
05/03/2016
By: Laura W.
Bokay Florist
I ordered flowers for our Admin to be delivered on Admin's Professional Day. They arrived at the end of the day, even though I ordered more than a week in advance and requested a morning delivery. Once the flowers finally arrived, I was embarrassed to have given these to our Admin! I paid over $100 Dollars for this "best quality" arrangement and they did not look at all like the picture. The bouquet looks as though someone sat on it, the flowers were already browning, and it looked as though random flowers were just thrown in a vase. ***UPDATE 5/3/2016*** I spoke with their store manager, Stephanie, who was super apologetic about the quality of their bouquet. She is providing me with another delivered bouquet for our admin at no charge. I am extremely grateful that they are willing to own up to their mistake and fix it! 5 stars for customer service and satisfaction!
02/05/2014
By: Marianne S.
Heaven Sent Flowers
EXTRAORDINARY degree of care & quality. We met with Nancy to order the family's floral arrangement for our father's funeral. The compassion and concern expressed by her was heartfelt, and her desire to make the design meaningful to us showed her skill and experience. Though she was overwhelmingly busy, she took generous time with us, and did not hurry us along. This is not just a business, Nancy has a true gift and sincere desire to serve others in a time of grief. And, as if it could not have been a better experience, the flowers went far beyond our expectation, at what I felt was a reasonable price. This business is a true jewel!
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06/30/2012
By: jgoetzmcbride
1-800-FLOWERS.COM
Flowerama has done a few arragements for me recently. One was Mothers day and the other for my Daughters High School graduation. The mothers day floweres were great and lasted almost a month. My mother in law was impressed with the flowers and how they lasted so long and will be reccomending Flowerama to her friends. The graduation flowers were stunning. The arrangement was beautiful, The best flowers I saw all night on Graduation night. I was very impressed with them, the employees and how great we were treated. HIGHLY recommend this business for great customer satisfaction and there product!
12/12/2013
By: seawinds
All Occasions Gifts & Flowers
I highly recommend All Occasion to anyone wanting to send flowers and get it right! I selected this business based on two superb ratings and "family owned." After speaking to one of the owners, I felt good about sending an arrangement to my injured sister. When they were delivered, the day I ordered them, I felt great. The live arrangement was totally beautiful!! My only complaint is All Occasion is not located in South Carolina's Upstate, near me!! These folks are amazing and they do a great job!! My deepest thanks to them and the service they provide!!
06/29/2012
By: stephanie.bledsoe.10
1-800-FLOWERS.COM
I went to this shop for a corsage to surprise my daughter with for her 8th grade formal. I took a photo of the dress. They customized the piece to match the dress. It turned out beautiful. I took many photos and she will have these memories forever. She loved the piece and it had a bracelet to wear again at a later date. This shop has very friendly employees and the products are great and affordable. If you have not checked them out give them a try!
04/01/2017
By: Tammy T.
Lady J's Florist
February 14, 2017 I ordered two dozen of rose's to be delivered to my wife job by 2pm and a dozen to be delivered to my mom by 4pm. My order was completed on time and the owner was very pleasant when I went into the shop to place the order and the delivery driver's was also pleasant. I thank Lady J for their beautiful service. I couldn't done it without them. I will refer them to my family and friends there. Thanks
09/24/2012
By: mrsschoch
Heaven Sent Flowers
They took care of all the flowers when my mother passed away last year and did a wonderful job. I didn't feel like they were ripping my head off with price either. Beautiful arrangements and a fair price. Very wonderful. They are who we will go to from now on for all our flower needs.

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