12/10/2013
By: Taisha W.
Benz Unlimited
Several weeks ago, during terrible weather, the wiper motor went on my ML320. I was grocery shopping with my kids at the time and had to have my husband come pick me up, leaving my car in the parking lot. This happened on a late Sunday afternoon. My husband went online when we got home to look up repair shops in the area, we’re relatively new to Indy, and he came across Benz Unlimited. He called to leave a message (because it was a Sunday) however, John answered. John took the time to troubleshoot the problem over the phone, determining it was most likely the wiper motor. My husband asked how quickly he could get my car in John said he would be able to get my car in the following day after business hours. The next morning, we received an itemized, easy to read estimate from John. Over the course of the day, my husband did contact the dealership for an estimate and after a several hour wait, we received an estimate that was exponentially higher than John’s and was somewhat vague. Needless to say, we were sold on going to John and after work, we dropped my car off. We got stuck in heavy traffic on the way and were concerned about missing our appointment time. We called John and he was more than understanding. Once we arrived, we met John. He was extremely polite, professional and knowledgeable. We were impressed with his overall shop appearance and cleanliness. John said he would try to have my car done as early as possible the next day. Much to my relief, he called me mid morning the next day, telling me my car was ready to be picked up. I had a rental car and told John I needed to drop that off first and take a taxi to his shop to pick my car up so I was unsure how long I would be. John was nice enough to offer me a ride to drop off the rental, which saved me even more money on the cab fare J Also, John did look my car over for anything else it might need, free of charge. He gave me a heads up on a few things but it wasn’t a pushy, sales pitch. More of an FYI for down the road. I will absolutely be returning to John when I am a bit more down the road for any and all of my service needs. Thank you again for your prompt help, kindness, and most importantly, honesty! Taisha W.
10/21/2013
By: jamess1968
Benz Unlimited
After some confusion on the correct business address (it was a YP.com issue) and being told by a gentleman that "benz unlimited did not exsist, and he had no idea where benz unlimited had gone"........ I just simply went to the business website (which is www.benzunlimited.com), and I am sure glad that I did!! After a brief explanation from John (the owner) about the address confusion we got down to business. I have a 2004 E 500, and was quoted from serveral shops (including the dealership) an astronomical price for a full brake job, service B, and a brake fluid flush. Once John examined my car, he went over every single detail of what needed to be done and why. This is something I do not believe I have ever encountered before!! Not only did I instantly feel that John was not only an expert when it comes to Mercedes, but was unbelievably less than ANYONE I had look the car over!! The estimate for repairs that I received from Benz Unlimited was so much less, that I asked on the spot if I could leave the car with John, so he could possibly finish my car by the next day. Johns response " I will have you all set today by 5!! Everybody else was a day to 2 days before I would have my beloved Mercedes back (including the dealer as they were not even taking appointments for this particular week???? Upon picking up my car at 5 p.m. John once again went over everything he did, showed me all my old parts, and verified that all replacements were in fact Mercedes Benz Original parts, not some cheap knock off parts. I could not be more pleased with my experience with John and Benz Unlimited. It is my honest advise, that if you are a Mercedes owner, and am tired of paying the high prices for basic service, or major repairs, please take my word, GO SEE JOHN!!
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02/10/2015
By: kentbrady38
Neighborhood Auto Repair
Just picked up my'02 Monte Carlo SS After they made many repairs. The lady in the office really knows what she's talking about. They replaced my intake manifold and gaskets, o2 sensors, maf sensor,map sensor, had the exhaust repaired, replaced both hinges in my driver side door , multi function switch and Power steering pump. They did all this in 1 week. And charged me a third of what the dealer and 2 other garages quoted. Plus a few more items. My car and I are now happy after having multiple mallfunction lights on for over a year . I looked at reviews of this small 2 stall garage and decided to let them work on my car. Mind you I have been a mechanic for over 30 years to include 10 plus years as a jet engine mechanic on F15 fighters in the US Air Force. I could not be more pleased with the professional communication of the staff. They were informative, as to what was wrong with my car. I knew going on it was a hog of a car to bring back to life. They fixed it, and did it right. So for all the nasty reviews I have seen, they must not have cared to spend the money to have it done right. I highly recommend this small locally owned business to work on your cars and trucks.
04/18/2017
By: George F.
Sharps Automotive
I was recommended to bring my car to Sharps by a friend of mine. I ran into several mechanical issues with my car that needed immediate attention. Dustin, shop tech assisted In everyway possible, both over the phone as well as inside the shop. I was a bit unfamiliar with the area ( being as that i just recently moved to Indy area) but Dustin guided me to their shop no problem. He even recommended some alternatives for me In which helped save me money. After getting to the shop, Dustin and his Manager assessed the damages and quoted me a price that was more than comparable but truly unbelievable. They have a great business, business professionalism and are GREAT people. I have been to quite a few shops in my life but never one that made things more possible and accommodating than Sharps. Things they've done, will never go unnoticed. They have my business and is within no doubt, they would earn yours!! I'm not a paid script actor, i didn't receive money for putting up this review, i gain noting but respect for good business from guys like this!!
01/08/2013
By: leesam127
plus locksmith Indianapolis
On January third I called your company to inquire about your services. My car key had broken off in my ignition. After stopping by my electrical mechanic's place -he told me he would have to order a new ignition from Toyota and this would tie my car up for a day. I mentioned to him that perhaps a locksmith could be of help for me. He said by all means check it out. He quoted me $200.00 for him to service my car. Since I could still start my car, I decided to go on to work and call your company from there. I did and Dave came out and couldn't have been more courteous, efficient, and professional and knew what he was doing! In less than one hour the job was done! I felt very confident with his work. The technician you sent me couldn't have restored my faith in the unknowing any better! Dave, I'm sure, is a delight for you have in your service and for customers. Thank you so much for being a professional and efficient service. Good service is hard to find today.
08/29/2016
By: Carla J.
Carplex Indy West
My advice don't go there...I was there 4 hours, the sales person who was helping me Nikki had me to fill out all the paper work, came back after a short while and said I had been pre approved for up to $16,999 And I could go out and look at cars while she gave my information to the manager. I test drove a car that I liked then I went back and spoke with the manager he went over a bunch of paperwork with me how much the monthly payment would etc. Said he had to submit the information to their bank and it would take about 15 minutes. Well that turned into another hour and 15 minutes just to be told I was turned down. Mind you, this is a dealership that says they can help people with not so good credit. The problem I have with them is this, why would you tell someone they've been approved if you haven't even submitted their information to the bank yet. Big disappointment and a waste of 4 hours of my time. My suggest is go somewhere else to buy a car.
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05/30/2015
By: Nicholas P.
T & B Motors Inc
I bought a car from there a few years back. Nice cars very reasonable prices and down payments. They were OK with me being late if I kept in contact. Unfortunately I couldn't afford it so I took it back. The dealer in a non-pressure selling enviorment. Easy on the working individual and relaxed. You people need to realize with any buy here pay here that 99.9% of these kind of dealers have GPS on the vehicle so they can Retrieve the vehicle due to non-payment. They are protecting their investment and business. And as far as problems with your car since day one? Maybe test drive the vehicle and UNDERSTAND that it is a USED vehicle it will have something it needs. That's why vehicles have the page o. The window in visible sight stating AS-IS..... All in all... Selection of vehicles is not large but from my experience I would recommend the. To family and friends.
06/27/2013
By: adamgiov
Benz Unlimited
Just saw there add and checked out there website, decided to give them a call reguarding my 2009 GL550 as i recently had another shop (not dealer) perform repairs. My check engine light came on this a.m. and as it turns out, they are located very close to my office in Avon. Before John & I even discussed a time to bring it in or any kind of estimate he simply asked if i recently fueled the vehicle.....(I did this a.m). He simply told me to look at the gas cap and see if it were secured, It wasn't! he informed me to secure my gas cap and drive approx 50 miles, shut it off, & restart it......IT WORKED! Anyone else would have charged me $90-$120 diagnostic fee for what was explained as a 5 min. procedure to simply erase a code. Needless to say I will be seeing John in the future for all My GL's needs
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10/20/2016
By: Teddy Y.
Best West Auto Brokers
I have nothing but good things to say about Jim Bleier with Best Auto. I have been screwed over by car salesmen before and this time around, I wanted nothing to do with them while purchasing a new car. We were told we should cal Jim and before I could object my fiancé had already called him and set up a meeting... we gave Jim a budget and a few of our wants, and he literally did everything else... figured out the finances, told us which cars he would recommend and which he wouldn't. He even drove a car to our house for us to see it when we couldn't fit a visit in the schedule. He was very honest and blunt, but still considerate, kind, and funny... and patient. Never pushy at all, and HE was the one making sure we stayed in our budget! Definitely go here!
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07/11/2016
By: Matthew A.
Mechanically Inclined Auto
I am skeptical of every service garage I encounter, but Mechanically inclined has earned my trust and I use them for routine maintenance and repairs for all of my vehicles. They have even become my mechanic of choice for my one owner, prized historic vehicle. I have had numerous experiences where they have checked my vehicle and told me I DIDN'T need something I assumed I did. THAT'S integrity and honesty. They have a great reputation in our community, and it's obvious why when the work done on my vehicles is completed as promised, without shortcuts or a budget busting cost. I love this place and the folks who work there! They deserve every single star this rating offers. Would give them more if I could. I recommend them to everyone!
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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