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01/29/2013
By: tammy.warnerhood
21st Century Dental
Don't go there. I am a patient on Medicair and Medicaid, My only income comes from disability. I went in for a routine cleaning that my insurance would have paid for. They convinced me I needed a special cleaning that insurance did not cover. I tried to tell them at that time that I could not afford what insurance would not pay. The girl at the desk talked me into agreeing to a payment plan because the amount I had to pay was only going to be $64.00. When I went back for the service, I paid $20.00 at that time. Which means my balance should have only been $44.00. This was in October, I wasn't able to pay the remainder yet because of the extra cost of the holidays. I had talked to a lady about 2 weeks ago because I had another appointment for the same service and didn't want to come back until I could pay the remaining balance. I told her I would be in when I got my February check and pay some on the bill. I just got a bill from a collection agency for the amount of $360,44. I don't know where this amount came from, but if this issue isn't resolved soon, I will be making a complaint with the BBB. Why would an office like this one want to take advantage of poor people on disability? And to be honest, I don't even believe that I needed the extra work that was not covered. I think they were just jacking up the bill to get more money. I had planned to return to this office to complete my service, even though I wasn't fully convinced I needed all they said I did. I will probably never go back there again. I was treated rudely by the Hygienist and now by the front desk person. By the way, I was a dental assistant and graduated from Professional Careers Institute and also have a sister who is an assistant so I'm not ignorant to dentistry.......
12/29/2015
By: Amanda G.
ImmediaDent - Urgent Dental Care
I could not figure out why anyone would write a bad review about this place. I was in major pain on a Saturday and couldn't wait to be seen by someone. I was actually nervous because I saw some bad reviews (even though my husband had a good experience a few years ago), but they were the only ones who were open and could get me in. I was so glad I went there! I am even considering using Dr Swoverland as my regular dentist. Every single person there was very polite, friendly, and professional from the receptionist to the dental assistants. They were all very competent and caught some things that I knew were wrong that my regular dentist didn't see. I just knew it! They showed me the xrays and explained everything thoroughly as well as all my options. The dentist was also knowledgeable about people like me who have trouble with anesthesia (I usually am met with blank stares by other professionals). I was in good hands. Like I said, I am surprised by bad reviews. Both my husband and I have been here and have had the same wonderful experience. It makes me wonder if the type of people who put in reviews are just impossible to please. My only complaint was the wait time (an hour), but how can anyone expect an urgent care facility to get you in on time? There's no way for them to know how many people there will be at one time since they offer walk-ins and emergencies and can't always schedule in advance. I prefer to wait if it means they'll be thorough with me and do a great job. It was well worth the wait.
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05/14/2015
By: Rhianna G.
Kool Smiles of Indianapolis
I took my two and four year olds in to be see,n even after hearing he said she said rumors. They were wonderful, after waiting ten maybe fifteen minutes we were called. The staff was patient with my children and me, explaining what I didn't understand. When I took my 4 year old back for work done, we were called back within ten minutes, they showed the same patience and friendliness as the first time. My four year old did have to be restrained during his procedure but Miss Yvette and Miss Loraine came to his aid when I could not, for fear of him trying to fight harder to get to me. The doctor talked to him in a soothing manner along with them. They are wonderful and I am making an appointment for my dental needs as well. I have found my family dentist, and I have already recommended them to my sisters. Thank you Kool Smiles and staff, my boys and I feel special whenever we come in and when we leave. See you guys next appointment. :))
06/18/2014
By: mpa2000
Kool Smiles of Indianapolis
It was okay. when they call your name it would be helpful if were louder, instead of like they were in a conversation with you. I only heard the tall black lady, because I happened to walking that way. Otherwise she was talking to the girl behind the counter, and called my son's name in the same volume.I never would have heard her otherwise with the kids playing in the play room.I was confused because the doctor said he couldn't cover my son's silver caps with a white composite, but wouldn't give me a good explanation. The more I tried the more he sounded like I should realize he is the doctor and shut up.The caps were put on when he was in California, and that dentist said they could cover his silver caps. So I guess the question is why couldn't Kool Smiles?
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01/30/2016
By: Alana L.
Kool Smiles of Indianapolis
Friday, 1/29/16, was my daughter's appt. There were some issues with the computer and my insurance. It looked like I was going to have to reschedule my appt., but thanks to Raina and Mya, I did not have to. These ladies went above and beyond to make sure that my daughter AND me were taken care of and she was able to get her filling. I was ready to leave and just find another provider but thanks to Raina and Mya, I will continue to being my daughter back to this location no matter how far it is from my house. In addition through it all, they made ME smile and laugh! These ladies were awesome!! This customer will be back! Again, I am thankful for these ladies turning my nightmare into what is now a non-existent matter to me.
10/17/2014
By: shynika.hall
ImmediaDent - Urgent Dental Care
I've been disabled for a while and sent to many specialists to help diagnose and treat my pain. I had not been to a dentist in over 10 years due to fear and some medical conditions. I finally broke down and went this morning after excruciating pain that has lasted about a week. The staff was kind and efficient. They understood my trepidation and concerns and did everything in their power to make my visit comfortable. I was a walk in patient and had my teeth cleaned and 7 extracted (4 of which were wisdom teeth) and was in and out in 3 hours. I would definitely recommend this office to my friends and family.
04/09/2013
By: s.foster
Dr. Maxwell Miller's Downtown Dentistry
I work in the dental field as a hygienist, and I CHOOSE to go to Dr. Miller. There are multiple reasons why I elect to have my dental work done by Dr. Miller. He is very conservative in recommending treatment. Dr. Miller also is very thorough and precise. As a hygienist, I am very picky about my teeth and I could not be more pleased with the work I had done last week. He and Kacie did a fabulous job on my filling. They have a true passion for dentistry and it shows through in the quality of their work. He is the ONLY dentist that I will have work on my teeth. Thank you so much!!
12/07/2016
By: Kyle S.
HealthNet People’s Health & Dental Center
I cannot say enough good things about Rachel Bell and the other women I've encountered in the Title X Family Planning clinic of People's Health Center. Everyone who works there is so nice and friendly, eager and willing to explain anything, and answer all questions. And they have the kind of demeanor not typically found in the healthcare industry—they are sweet and funny, non-judgmental, and genuinely seem to care about all of their patients. I have never been so at ease during any OBGYN visit as I have been the last couple times I've been there. Highly, highly recommended.
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05/12/2015
By: Andrea F.
Kool Smiles of Indianapolis
The first time we came for this apt I had to wait almost an hour but It was late in the evening so I understood how things can get delayed. I wasnt having a good day at all so when i rescheduled the apt the staff were very apologetic that it was taking them so long. When we came back, everything went smoothly. Katheryn and yvette did a great job of getting my son ready to be treated. The staff are always smiling and polite. My only suggestion is to make sure to get a morning apt if you have a busy lifestyle because the later in day you get there the longer you wait.
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09/10/2015
By: Mia H.
Kool Smiles of Indianapolis
My children have been going there since toddler yrs they are 17 and 18 now always great service. This visit was even better Dee was amazing my daughter had to have some wrk done and Dee treated my daughter like her own( lol even tho she's 18 she's still my baby an acts as such) but Dee made her comfortable with her they laughed joked around and returned the same way then when it was time for me to co fence with her about the care I felt the same comfort like old friends..... kudos Kool Smiles E. 53rd you got a winner
Tips & Advices
  • If a tooth decays and the nerves or pulp (soft internal tissue which helps teeth develop) become inflamed or infected
  • If a tooth is cracked or broken and nerves are exposed
This generally depends on any specific issues you wish to address with your teeth. There are toothpastes designed to whiten teeth, fight cavities, decrease sensitivity, prevent bad breath, resist gingivitis, and those specific to children (with lower fluoride content). There are also toothpastes that offer “complete” protection by combining aspects of many of the above toothpastes.
It’s recommended to get a professional cleaning at least two times per year.
  • Desensitizing toothpaste numbs the nerves in the teeth that can cause discomfort.
  • Mouth guard can protect against grinding teeth during sleep.
  • Fluoride treatment can be applied by dentists to sensitive areas to numb teeth and strengthen enamel.
  • Root canal can treat problems in a tooth’s core.
  • Surgical gum graft where a piece of gum tissue is removed from a section of the mouth to cover an exposed root.
Not everyone needs to have their wisdom teeth removed, but there are certain signs that can help you and your doctor determine if yours should be:
  • Wisdom teeth are pushing other teeth around, causing pain and misalignment
  • Cysts form around newly emerged wisdom teeth, causing jaw damage
  • Gums get inflamed and swollen, causing cavities and pain
  • Doctor determine from x-rays that wisdom teeth will cause problems in the near future

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