08/01/2017Kidwell Home Inspection Inc
Not well, inspector did not inspect entire crawl space which caused us over $8,000 in total repairs. When calling the realtor he assured us per his conversation with John this would be taken care of and don't worry, he would be in contact with us very soon. As agreed we waited, and waited with no response. After several weeks of attempting to contact him via email and by phone he finally returned my call stating he would gladly come out to reinspect and to take care of anything he missed. Unfortunately when he came out and inspected the crawl at that time he denied the damage being present while inspecting. I assured him it as it was very apparent the wood had been rotting for several months, if not years. I also mentioned you could see wood frass in all the webbing from spiders which should have told him at that time that something was eating the wood (you could see this 10+ feet away). He explained at that time we did not pay him enough to remove the webbing to check, nor did we pay him enough to further investigate behind the removable box header installation. I asked him kindly at that time what can be done as the damage was very obvious, plus he already agreed to "take care of us." At that time he offered to purchase the home back at the original purchasing price but refused to fix any damages. I explained to John my wife and I already invested over 20k in the property (new custom shed, new interior paint and new carpet across the entire home) and there is no way we could take that kind of a loss due to his poor inspection. He then got mad and asked what did we expect, I told him to honor what he had agreed to as it was obvious a full inspection was not done. He then yelled that my wife and I are liars as we BOTH were there during the inspection. At that time I reminded John that he showed up an hour early for the inspection, and upon our arrival he mentioned he was done.