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06/15/2013
By: aaronong1974
All Appliance Parts inc
If you want to be a good customer for these guys, accept their advice! They know EVERYTHING about their products. They listen and understand almost immediately what you need, do not second guess them because there is nothing they know better. If you need a part they will find it. If you are attempting the repair yourself, they will show you how, heck you may learn stuff about you washer and dryer you never knew before. The great guys that run this place have the hearts of teachers and go out of their way to train their customers on what parts to purchase and even how to repair their appliances; cheaply. I feel that there are companies that can learn a lot from their business model and ideals. As long as they do not change this formula I will be a customer for life.
05/24/2013
By: maryann.welker
Appliance Parts Inc
I am reading these reviews and am shocked. I have purchased a few items from this establishment and have been very pleased. They tell you UP FRONT that if they are going to order the part for you that you cannot return it. They don't typically stock everything for every appliance - no business can do that. The gal that I dealt with has been very professional and they had the part when they said they would. You either have to know it is the part you need or you have to eat the cost. That is why they are so reasonable.
04/16/2014
By: George M.
All Appliance Parts inc
I called for a heating element for my dryer. They had the part in stock and at a better price than other places that I called. The person that I spoke to on the phone asked me questions about my repair such as "is there any heat?" He determined that I didn't need the part and suggested how to fix my problem (dryer vent was clogged). They saved me a ton of money. I've used this store before to purchase an ice maker several years ago. They gave me repair advice and it is still working well. These guys are great.
03/26/2015
By: Joseph S.
All Appliance Parts inc
I could not be happier with my experience with this store. After finding out what part I needed, Jason was very helpful over the phone in explainng the price, and about my brand of washer. He was clear about the price and had the part waiting for me when I arrived at the store. I did not get the gentleman's name at the register, but he was equally helpful. I will be using them again, and will definitely recommend them to anyone who is looking for appliance parts.
01/31/2013
By: coltschik73
Appliance Parts Inc
Appliance Parts is the best! It's affordable quality products! I went to the one near Greenwood and the Store Manager, Brenda, had about 10 people in the store when I got there. She was so professional with everyone and never acted overwhelmed! She helped everyone and took the time to answer any questions we had. I will definitely go back there when I need parts!! I will be referring my friends on facebook there also!
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08/14/2012
By: sharon.gibson2011
All Appliance Parts inc
I was having problems with my freezer they tested a part i thought was bad FREE!! Then informed me the part was good.I told him what the freezer was doing and he explained to me exactly what was wrong so. I purchased part and my freezer is now workung again.They are very knowledgable,Very helpful .I highly recommend.THANK YOU JASON I AM ONE HAPPY CAMPER YOU HAVE ONE AWESOME BUISSNESS.
02/09/2013
By: seancarlile
All Appliance Parts inc
I called about a door switch. Easy part to replace. A few bucks cheaper and took me a few minutes to install. Worked like a charm. I spent more time chatting in the store than it took for them to check me out. Quick, easy and painless. Thanks guys. Oh, and open till 3 pm on Saturday. A few hours more than most around town.
01/10/2015
By: David A.
Appliance Parts Inc
After needing a thermal fuse for my whirlpool dryer, I researched the internet for a cheaper price. Cheaper online? Yes, by 1 WHOLE dollar! Gimme a break! I will gladly support and do business with Appliance Parts southside again wholeheartedly. They are located really close to HHGregg at 31 and stop 13.
01/28/2015
By: Tony D.
Appliance Parts Inc
I have used this store for the 15 years I have lived here and have always found the staff helpful and courteous. In one case they informed me my washer problem could like be fixed with a $5 part instead of the $150 pump I thought I needed. I treasure this store!
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05/19/2016
By: Melissa A.
Appliance Parts Inc
I found the business to be very helpful with my issue. Brenda is a wonderful sales person with a thirty year background in the industry. She knows so much about the functions of the appliances, she was very helpful. I would recommend this store to my friends.
Tips & Advices
Aftermarket replacement parts can be perfectly safe and reliable, but be sure to do your research. If replacing a more integral piece, such as washing machine’s water pump or a thermostat for a busted water heater, it might be best to purchase new.
Replacement parts generally come with warranties extending anywhere from 30 days to five years, depending on the original price, the nature of the fix and the age of the part itself.
If you’re seeking new parts repair companies will generally mark up their prices slightly--particularly at a major national retailer. However, used parts are typically discounted.
Cheaper used appliance parts can be found online or at many local, independently owned retailers, along with ecommerce sites such as eBay. Major retailers, however, generally limit their selection to unused, full-priced options.
Second-hand appliance parts are generally anywhere between 50-75% cheaper than new ones, but warranties might not extend as long and the parts may be less reliable or come with a shorter lifespan. Be sure to research the source of any second-hand parts to ensure the dealer is reputable and the part itself reliable.

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