Look, I've been to several auto shops in the Charlotte area. Ever since I moved down to Charlotte, my Honda has gone through its ups and downs. Most recently, my Honda's transmission failed. I didn't want to go back to the same auto shop I had been to before for such a large and extensive repair, so I looked around and finally someone told me about Twin Automotive. (They have over 30 years exp in transmission rebuilding specifically and was said to have the longest warranty in Charlotte for their work.) So I called and checked them out -- I spoke with Paul and he gave me a price for the transmission rebuild and asked me to bring my vehicle by so he could confirm it needed a trans rebuild. I did come in and had a long talk with Paul about the work that would be done. He took a road test in my car with me and I was very impressed with his knowledge and the way he went about diagnosising my transmission issue. We discussed timeframes and needless to say I dropped the vehicle off with him that day so he could get started on the repair work. Twin Automotive is unlike any other repair shop in the area. Each member of their staff is very respectful and listens. I felt very comfortable there and was happy to see how clean of a shop it was. It was the type of auto shop you would feel OK letting your daughter visit, knowing she wouldn't be ripped off and since it is in a good area -- unlike other auto repair shops I had been too. My transmission has been rebuild for over a week now and runs like new. Paul really took care of me and my Honda. I am very happy with Twin Automotive and would gladly send them referrals.
I was getting ready to sell my car when it started slipping between gear 2 and 3. To my despair, it really needed its transmission to be rebuilt. I found Twin online, read through the reviews and I really liked how they had a 3 year warranty. I called two other shops, 1 offered a 6 month warranty, which sounded really shady and then the other was a basic 1 year warranty. Since I was selling the car, and I wanted to provide value to the vehicle, I went with Twin's price. Their price was only $150 more than the shop that offered the 6 month warranty, so it was well worth it. The transmission rebuild took only 3 days and it was returned to me all vacuumed out and wiped down. I was really impressed by the extra steps they took to give me back a clean car (which is something you typically only see at dealer shops). After three weeks, I was able to sell my car and for $200 MORE than I had originally planned. The buyer really liked the fact I could show him the invoice for work done on the car and the 3 year warranty really helped push the sale. Without Twin, I may not have been able to get the price I wanted for my car, let alone find the right buyer. They did an excellent job and I would tell everyone to go to Twin and get the 3 year warranty - its well worth it.
It is no wonder to me why they call Twin Automotive the Transmission King of Charlotte. They really know all there is to know about transmissions, from the inner workings to any type of repair. I was blown away by the information I found online about them, so when my transmission failed in my Honda, I knew exactly where to go. And I can say that these online reviews are all accurate because I have had a more than wonderful experience at Twin Transmission. 1) They offer a GREAT warranty. It is 2 years longer than any other warranty in the area. 2) The free towing was like a weight taken off my shoulders. I didnt have to worry about paying a tow man to move the vehicle to them when it was parked dead in my drive way. 3) the staff is delightful. They are all very kind and took so much time to answer my questions and even educate me on how my transmission works! There are so many other great things It could say about Twin, but the best thing to say is that if you ever do have a transmission problem, do not hesitate but call Twin Transmissions, they are experts in this type of repair and can help you without any doubt.
When my transmission needed a rebuild, needless to say I was not happy. I got three different estimates. One was from Aamco, the other was Mr Transmission and the third was from Twin. Out of all the places I called, Twin was the only one that was kind enough to explain to me the details of the work that would be done in the transmission rebuild process. He even invited me down to the shop to show me a current rebuild in progress. His price was not the cheapest, but the warranty was the longest, which I did appreciate. I had Twin do the work, they even let me use a $200 off coupon that I had found online. The job was done in 4 days. They called me continually as the repair was done to give me status updates, and they also put me in a rental car so I would not be without a vehicle. It has been two months since the work was done and I wanted to come online and put the spotlight on Twin Transmissions. They did an excellent job and I know I would not have had the same service anywhere else. Paul was very informative and I will be referring friends and family their way for sure.