Indian Trail Family Dentistry in Indian Trail, NC with Reviews -
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By: David T.
Friendly Dental of Indian Trail
My 16 year old has been seeing Dr. Barrows at Friendly Dental in Indian Trail, NC for six years and has always been very happy with Dr. Barrows and his staff. I, recently, broke a molar and was absolutely terrified to go to a Dentist as I am terrified of Dentists. Dr. Barrows and his staff took great care of me. Dr. Barrows knew I was scared and did an AWESOME job of keeping me calm and explaining each step of what he was doing. I felt absolutely no pain whatsoever. I was completely comfortable the entire time including during my filling in a large tooth. Everyone was so understanding of my situation. Over the six years I have been using Dr. Barrows I have had absolutely no issues and I'm not an easy person to please. I would travel an hour or more to see this great Dentist. I highly recommend Dr. Barrows and his staff at Friendly Dental of Indian Trail.
By: Stephanie J.
Friendly Dental of Indian Trail
Never, never choose this dental practice. I had an appointment at 11. I showed up a few minutes early to fill out paperwork. By 11:30 they still had not called me. I have dental anxiety, which they had been told about, so I left. I think it was the sound of the drills and saws on the home improvement show they had blaring on the TV that sent me over the edge. Seriously. Drills and saws IN A DENTISTS OFFICE.I tried again. An appointment at 8, so they could be sure to see me on time. The dentist didn't even show up to the office until 8:10.After anxious x-rays, and him probing around my mouth he told that I needed to help him. I asked him what he wanted from me, the patient, I had shown up on time and paid him, what else could I do? He told me to calm down. I left.My husband had spoken to another dentist in the practice and the office staff, and they indicated that the doctor would prescribe vallium for someone with my anxiety issues. But Dr. Gonzales didn't, and wouldn't. I found the staff uncaring of my needs and dismissive of my concerns. The doctor himself was just rude. I will never return and neither will anyone else in my family. You can find nice, caring dentists in the area. You can find dentists who understand how to make and keep timely appointments. Friendly Dental of Indian Trail is not this place.Update: Someone from their office called me, apologizing, and asking me to remove this review. He said that at the first visit, when I had to wait so long to the sound of drills on television, that it was my fault because I didn't say anything to the office staff.He also said that he would have someone call me back, and they would do their best to help me.We've never heard from them again. :-) I stand by this review. If you want a decent dentist, stay far away from this practice.
By: Cindy M.
Friendly Dental of Indian Trail
I have been there twice in pain, I saw the same dentist (sorry never learned his name, young guy) he said he could do nothing for me both times! The worst part was the way he said it. When I mentioned I had been there twice and he has told me he won't work on me, he cocked an attitude threw off his gloved, said (rude and loud) that if I wasn't happy he would refund my money and stormed out. I was floored, I have my own business, and never, never would I treat someone like that. I will not go back!
By: jennifer.haney.986
Friendly Dental of Indian Trail
Point blank, run. Don't go here. These people are awful and rude. My husband didn't get the treatment that the appt was intended for and then they refused to issue needed antibiotics or pain meds.Find another dentist!
Tips & Advices
  • Pick Your Plan: Most people purchase three main varieties, usually through their employers.
    • An indemnity or fee-for-service plan means you'll have to pay for annual deductibles and co-insurance payments out of pocket.
    • A preferred provider organization is less costly, and you choose from a network of dentists. However, PPOs have some limitations and accompanying deductibles.
    • A dental health maintenance organization plan limits you to just a few choices of dentists, and one doctor handles all of your oral care needs. However, these HMO are usually much less costly.
  • PPO plans and dental HMOs work with only a select number of doctors. While that usually means fewer costs, it also means you have less choice in the dentist who can treat you Before purchasing the plan, you'll receive a list of dentists in each network. From there, you can then pick a plan with doctors who meet your standards and requirements.
  • When picking a plan, you need to look at just how much you'll pay for each and every service. For instance, some plans won't cover your fillings or X-rays, while others may charge more or less for a crown or tooth extraction. You don't want to be caught off-guard by unforeseen charges.
  • If you're truly comfortable with a dentist and you feel he or she can be an ally in your ongoing oral care regimen, then consider signing a plan to just keep that dentist available. That means potentially deal with costs and other insurance-related factors that you might have wanted to. If need be, you might be able to work with the dentist's office to address some of the plan-specific concerns.
  • Ask family, friends or colleagues for recommendations. They will be able to provide details about a dentist's demeanor, operating style and approach to patient care
  • Meet with any prospective dentists to ask about what treatments they perform most often, procedures they're not as familiar with, what accreditation they have or any organizations they belong to and how their offices handles insurance and payments.
  • Consider driving distance, location and office hours.
  • Check With Your State Board: The state board can outline what requirements your dentist must meet and offer information about any discrepancies in the their background and if he or she has faced any disciplinary actions.
  • Remember Your Angles - When brushing your teeth, always place the brush at a 45-degree angle..
  • Don't Forget the Tongue – Your tongue is the largest source of bacteria. Brush it front to back and don't forget the sides.
  • Floss Everyday - Each time you floss, have at least 18 inches of floss available. For optimal control, hold the floss between your thumbs and forefingers.
  • Watch What You Eat - Sugar, alcohol and coffee contain phosphorus. While some can prove beneficial, too much of this chemical can eat away at your teeth and gums.
  • Keep in Mind the Mouthwash - Mouthwash can be helpful if used to supplement proper brushing and flossing. Most mouthwash brands contain chlorine dioxide, a chemical that targets the majority of oral bacterial strains.
Yellow teeth are the result of a number of bad habits, mainly smoking, drinking too much coffee and improper nutrition. Many dentists will treat with a whitening procedure.
These painful bumps are the result of irritation to the soft tissue of your mouth. These sores can make brushing almost impossible. There are a number of different causes for sores, including anemia or a vitamin B-12 deficiency. Your doctor will have to examine the bump, find its cause and then develop a specific treatment plan, including the use of corticosteroids to reduce inflammation or antimicrobial mouthwash.

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