Best 30 Mexican Restaurants in Independence, OH with Reviews - YP.com

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02/16/2013
By: cob44109
Cozumels Restaurant and Cantina
This is the first time our company ordered from this Cozumel's and we ordered ahead to pick up. We get a half an hour lunch as most companies so when we arrived to pick up the food it was ready to go and hot with everyone's name listed on the box. We all felt the food was more than enough and very good. The only exception was when the food was ordered there was a special request on one of the items. It was a mis-communcation between the person who took the order and the cook. I called back lettling them know that we were on our lunch break we would not be able to come back and we needed our money back,. They understood what went wrong the gentlemen whom i spoke with explained how this could have happened and went ahead and credited the card. That is the way you keep your customer's coming back. I will eat here again and again. Thank you Cozumel's

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