Optimation Inc in Independence, MO with Reviews - YP.com
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By: Pam H.
Mack's Home Renovation
my job was hampered by weather too. At the end of project had issues, my calls and texts no response. Not satisfied with the quality of materials used, asked him to change them. He said I'd have to pay additional, so I stopped payment on his final check. I thought customer satisfaction was paramount, not like my request was unreasonable. Now the website and social media are all shut down. He's got a new number and new business name. So sad, bamboozling hard working people. Karma is realSandy email me pjmccowin@gmail.com
By: Sandy F.
Mack's Home Renovation
The 1st of July we had them come over to screen-in our back porch. For the most part everything seemed really good except for a few places that needed to be anchored down to the wall. He said he would be back the next evening to finish the job. He has never showed up. We have tried calling the phone # & it gives a strange busy signal. My husband called & got a recording that states 'that # is no longer in service. Since he left, a part of the screen has come loose also. We are very disappointed in him & the fact that his work is not completed & that we'll have to probably hire someone else to finish the job. (more expense). Wish I could have given a good review & that we could use him for future jobs, but can't do that now.Pam. do u have the new # or name of the business? We traded a 4 wheeler for the work. I typed a bill of sale for him. I asked for his address & pho. # for the bill of sale. Said he couldn't do that but would give me his mom's address. No ph. # for her.
By: aimee_young
Mack's Home Renovation
I was very excited to have them pour a sidewalk and steps for us. Billy seemed very trustworthy. I understood when they couldn't do the work right away because of rain. They finally showed up and put in the side walk. I had a lot of stuff going on that week, and they said they were going to be back the next day to take off the plastic tarp and put in the steps. That was over 3 weeks ago. Haven't seen them since. Tarp and forms for the sidewalk are still there, but the steps are not. They will not return my calls or texts.
Tips & Advices
If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered.
Absolutely ask. Paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. Include this payment plan in the contract, as well.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work and all costs are listed in the contract, including details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Yes. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.

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