Landscaping Equipment & Supplies
900 Oak Hill Rd, Idlewylde, MD 21239
8:00 am - 4:00 pm
- Mon - Fri
8:00 am - 4:00 pm
Phone: (410) 377-2396
General InfoIn 1929 three brothers, James, Robert, and George McWilliams, become business partners selling sod in Timonium, Maryland. Several years later, in 1936, James and Robert formed a company that sold and installed sod. In 1946, James McWilliams and his wife, Marion, started a small propagation nursery in the Stoneleigh/Idlewood community north of Baltimore. The nursery quickly became the spring blooming attraction of the neighborhood. "Mac's azaleas" became Maxalea, the family business that continues to operate from the same property. James and Marion McWilliams nurtured and successfully readied their business for the next generation. Using their horticultural backgrounds and skills in landscape architecture, sons Jack and Don teamed to develop Maxalea's landscape contracting division. More recently, within the emerging "Age of Technology" and at the threshold of the 21st century, Maxalea became the responsibility of a third generation. Five McWilliams family members assumed ownership and management responsibilities in 1998. Currently owned and operated by Michael, James, Stephen, and David McWilliams, Maxalea continues to be a leader in the landscape industry and is the recipient of many local and national awards. Maxalea has become a full service landscape contractor employing over 80 trained professionals including landscape architects, landscape designers, horticulturists, technicians, nurserymen, and grounds maintenance personnel.
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As a contractor was looking at sinking issues for my back porch, he noticed that a patio that Maxalea installed in May 2011 was sloped toward the house. I set up a meeting on Thursday May 1st, but was pulled aside by the owner of my company, so I could not make the meeting. I did not have Dave's (one of the owners) phone # on me so I called a contractor that at my house to give me a bid on something else and asked him to tell Dave what was going on with the patio. I was not available the rest of the night and out of town Friday May 2nd and Monday May 5th. When I called him on May 6th he literally starting yelling at me about a nasty conversation him and the other contractor had to the point where I let him just vent. When it was my turn to speak, I started to, and he cut me off and began to tell me how ignorant I am. I was insulted at that point. He can have any opinion he wants about other contractors, but when a customer gives him over $10K and just wants his professional opinion on his Maxalea's work we should not put up with his insults. I told him that I was offended and he just brought on more insults. By the end of the conversation, we were cursing at each other from the top of our lungs. I should not have to go through this as a customer even if he had an argument with a contractor (who does not represent me, the customer) onsite.
I am not the type of person to get into yelling matches, and I work with contractors for a living. The fact that I just wanted his opinion, and he was completely unprofessional was appalling. I only expected to hear either "It is out of warrenty and I can give you a quote", or "we stand by our work and will address it" but to hear him insult me because I asked him to come out and look at his work was well beyond me.
I let the person that recommended them to me know, and his response was "I know, my wife hates Maxalea too." What a recommendation!
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