04/21/2013
By: circleb
Drake's Towing & Recovery
I think the 2 men that came for my truck went above the call of duty to help me with my truck & helped me get back on the road so this is why a 4 star rating from me. It always depends upon the representative of that company for your service. They were polite & very helpful. Unfortunately after another 20+ miles my truck had problems again so my AAA RV membership had another company haul my truck & fifth wheel home with a heavy duty wrecker.
10/04/2015
By: Briana W.
A & J 24 Hour Roadside Assistance
I ran out of gas and called Mike. He was extremely helpful and even suggested another towing service that would be closer, however they wanted to tow my car and charge me double would Mike eventually charged me to simply bring me gas. He even called to make sure we made it ok and I can't recommend them enough. Thanks Mike!
11/14/2014
By: Kaitlyn M.
Drake's Towing & Recovery
The man that towed my car away I very respectful and very kind but the woman in charge of the whole operation is VERY DISRESPECTFUL and I will never do business with them again.
Tips & Advices
Yes, most roadside assistance coverage plans offer towing services. There might be certain restrictions, however. For example, the plan may only cover towing services for a certain number of miles. Drivers should check with their providers for details.
Which cars are covered depends on the roadside assistance provider. AAA services are available to members and not specific to any vehicle. As long as members pays their dues and have their membership card on hand, they can use AAA for someone else's car. Generally, auto insurance plans cover the car itself, not the driver, so people can't use their roadside assistance for another. However, details vary between providers, plans and local laws. Drivers should consult with their insurance providers to see whose cars are covered.
Roadside assistance coverage varies depending on the provider. However, they generally include:
  • Tire change
  • Battery jump start
  • Towing services
  • Locksmith service
  • Minimal mechanical labor
  • Delivery of oil, fuel, batteries or other parts
If a driver has a flat tire and no spare, roadside assistance services can deliver a new one. However, these services will not pay for the cost of the tire. That will be the driver's responsibility. Based on the location, some will tow a car to a tire dealer.
Most roadside assistance plans offer gas delivery and service. However, clients are generally responsible for the cost of the gas.

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