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02/28/2013
By: patrick2013
Eco Smoke
I am fairly new to this "vaping" thing. I was told by a friend about Eco Smoke and went to the store a few weeks ago. Im glad I did. I was intimidated at all the options. The service was excellent which is very uncommon these days. I did have to wait a bit before I was helped cause it was packed in there which I guess is a good thing. But it gave me achance to hear the other people who work there talking to other new customers just like me. There were so informative and seemed to make it easy to buy things. The girl that helped me out was very nice and answered all my questions and didint try to rush my out or take my money and run like some other sales places do. I was given alot of information after the sale about how to use it and warranty stuff but Im affraid i forgot it all. I think it was too much info. But I really had a good experience and am telling everyone who smokes to come by. Thank you to Eco Smoke, lets hope I stay on the e cig
05/27/2015
By: Mark H.
Eco Smoke
This place is awesome!I have to admit that I'm very new to the e-cig market and find the whole thing a bit intimidating, since I know absolutely nothing about the topic. I bought a e-cig from a friend, but, for the life of me couldn't get it to work. After days of trying, I accepted the fact I had to overcome the " intimidation" factor and head to a smoke shop. What on earth was i so afraid of? The employees of ecosmoke are beyond welcoming and knowledgeable. They fixed my cig, cleaned and explained everything to work and maintain my device. I admit hat there was a few things over my head, but they took the time to explain things to me several times til everything finally sunk in. They also gave me an open invitation to call if I have any new questions or forget any of the knowledge dropped on me from the last visit. Love this place!Thank you ecosmoke forms warm welcome into the e-cig world.
05/19/2013
By: big-man
Eco Smoke
I was having a problem with my atomizer I bought a month ago, so I took it back to them to see what the problem was. The sales guy stayed and helped me for a half hour after they closed. He very nicely explained what the problem may be, and we seemed to have it solved. Thanks to the sales guy for staying late and helping me figure it all out! I don't understand the bad customer service claims. I've been coming here for months and they have always been very polite and helpful to me. But then again I don't feel entitled and expect free stuff when I've been using stuff for months, and it's my fault when it's messed up. To all those haters maybe you should learn to take responsibility for your own action. When I break my tv I don't expect best buy to give me a free one.
09/10/2012
By: new_vaper
Eco Smoke
This place is incredible!!! Very helpful staff, clean, very nice and professional looking. They helped me find the right system for me, and I've been smoke free for a couple of months now. Lots and Lots of options and goodies. They have a great variety of e-liquid and accessories. Sure I could have save a couple bucks on the internet, but these guys showed me different systems and let me try them out. They even taught me how to fill and maintain the system I bought. Lets see you get that kinda of customer service on the internet. I highly recommend this place to veteran users and new vapers! I found my new favorite store! Thanks Eco-Smoke, you've changed my life.
05/20/2013
By: big-man
Eco Smoke
Thanks to the guy who stayed a half hours past closing. I was having a problem with an atomizer I bout a month ago, and the sales person stayed late with me and helped me figure it out. I've been coming here for months and have had nothing but great service! I am always impressed with how polite and knowlegeable they are. I just don't get the bad reviews I saw here, so felt compelled to tell my story. Maybe some people should learn to take responsibility for thier own actions. If I drop and break my tv I don't expect BBuy to give me a new one, and if its outta warranty I don't expect them to fix it. People that feel entitled are just a pet peive of mine.
04/16/2012
By: vapor_fan
Eco Smoke
Eco Smoke in Huntsville is Awesome!!! They really did have a great selection and variety of products. Lots of flavor options on carts and eliquids. They do seem for the most part to know what they are talking about, but the best things is that you get to try most of the products before you buy, unlike the internet. I have had no problems with warranties, just gotta remember my receipt, because they don't warranty items bought off the web. I'll be supporting them as a local business, I'm done waiting on shipping, and dealing with the online snafus. Personally I'm Happy Eco-Smoke is Here, and I hope they others support them.
03/14/2014
By: hsv_vaper
Eco Smoke
I've been shipping Eco Smoke for over a year, and have not had anything but great experiences. Sometimes the wait can be long, but I'll just sit at their flavor bar and try some new liquids. These guys have always been helpful when I'm having issues with my batteries or atomizers. Eco smoke prices are mostly spot in with the Internet when looking at hardware and systems and I don't have to pay the shipping. Not to mention they DO carry authentic systems and clones, and are clearly marked. These guys have truly helped me and they continue to be my favorite vape shop. Thanks Eco for changing my life.
02/25/2013
By: darthvaper
Eco Smoke
Eco Smoke has been good to me. Its nice to have a local store to get my supplies and liquid. Sure they are a bit more expensive than the net, but its worth it to me. And yes they are strict on their warranties, but were very clear upfront what was covered and how long I had. I have had great results with many many of their products. Its a nice store with a great group of folks working there. Thanks Eco keep up the good work.
03/02/2013
By: nana2013
Eco Smoke
I really enjoyed my time with the guys and gal at Eco smoke. They are all so very friendly and willing to help. I never thought I could stop smoking, but now I'm what they call a vaper ...lol. They are always very friendly and helpful even when I'm having problems with my stuff. They always show me how to use my atomizers and stay on me about keeping my batteries clean haha. I have converted all my friends!
04/04/2014
By: vapor_fan
Eco Smoke
I've been shopping this company for years. I have always received great service. Their pricing and products are right on par with most Internet prices, and in some cases lower. EcoSmoke is a great place always clean and friendly and a staff that actually knows what they are talking about. Whenever I have had an issue or question they have help. Thank you

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