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By: Kevin R.
Surf City Nissan
About a year ago I had a car go down unexpectedly. The wife and I were not ready to purchase a new car and money was certainly a concern. We went into surf City Nissan expecting to get chewed up in a shark tank of salesman. Instead we were approached calmly by salesman, Randy Matlack. To our surprise he listened to our concerns about price and put us in a car in our range. He did not try to upsell us rather worked with us. We were very surprised and pleased with this. The good treatment did not end there when we went inside the store manager came up to us and greeted us personally and went out of his way to make sure that we were satisfied with the deal and with our treatment. He said to call him and let him know if we had any concerns. I just thought that showed a little bit of class even though I had no intention dealing with him personally because I felt that we were taken care of by the salesman. 3 weeks ago my wife's sister needed a car so we did not hesitate to take her over there. We figured we would give it a chance and you are surprised it was not a fluke, we receive the same professional treatment and courtesy. I can't say this enough but we were not pressured or up sold into something that we could not afford. Once again it was a completely enjoyable experience, well as enjoyable as car buying can be. As far as service I needed an oil change and I called them at 9 a.m. About a month ago. They had me in there at 1030 that same day after I explained that I was in a hurry to get it done.. I don't know if that is their usual course of business but I have to tell you that I felt that we were treated very well and I know where I will be headed to get my next car.
By: oc_drew.714
Wholesale Import Parts
Normally I don't write reviews but after my experience with this company I just couldn't resist... This company is BEYOND AWESOME!!! My nephew was having trouble with his car so naturally we were looking for a part on line... a drive shaft to be exact. Shopping for something you don't know about or deal with on a daily basis can be a bit intimidating to say the least... not to mention after shopping around trying to get some information and good pricing for what felt like hours on in... it was extremely EXHAUSTING and FRUSTRATING!. I was shocked at how RUDE and DIFFICULT !!! SOME of these on-line auto parts dealers can be. After venting to a friend about my experiences with some of these guy's, he referred me to a website by the name WHOLESALEIMPORTPARTS.COM. I decided to give them a call needless to say I was completely lost when it came down to buying this part and had lots of questions. These guys were a breath of fresh air !!! They were very willing to help me with my purchase and answer all my questions. These guy's even went as far as letting me speak to a technical support department that they have on site when it came down to me asking the tougher questions regarding install and maintenance of the part. Bottom line these guys are AWESOME and I would definitely recommend them to anybody shopping for a drive shaft.
By: Samir F.
Jeep Care Center
If you have a Jeep (or any other car for that matter) stop searching for an auto shop. You just found the only honest one in America. I can't over emphasize that point. Stop searching because this is the only shop you would ever want to take your Jeep or 4x4. Dustin worked on my 1977 CJ5 (smog, suspension, lift, and various other things). Dustin is professional, honest, and straight forward. While other shops will usually low ball you with your problems enticing you to "just bring it in!", Dustin will always give you the worst case scenario up front so you're not blindsided in the end. If something doesn't need to be fixed, he'll tell you to save your money! If something does and he didn't include it in the estimate, he'll do it anyway. He'll work with you on your time schedule and is always responsive - reaching out to you to update you before you ever feel the need to pick up the phone. My one advice would be to call ahead and schedule an appointment as he's usually busy.
By: Matthew J.
Toyota of Huntington Beach
I went in on Sunday of Memorial day weekend because I received a letter in the mail about how they pay off cars even though you owe more than the car is worth. I had a 2007 prius and was in that exact predicament. I talked to Scott and he showed a 2011 prius with only 32,000 miles on it. I told him that my budget was only about $100 a month more that what my current payments were. He said it would be tight because my car was not worth that much but he did give me a fair trade price. I had to speak to my fiance about it first. Long story short, I came back the next day with her and Scott said "I will do what I have to do to get you in that car as long as my credit was good" (I have fantastic credit). Two hours later I left with my new-ish car and am feeling the opposite of buyers remorse. For those of you who do not understand that phrase, I feel great about my deal and love the car the more I drive it... Thanks Scott.
By: eckhard_hess
Mecema Auto Repair
Have a good experience with Mecema Auto Repair and Service. The owner of the place is reliable and experienced who knows his job and how to fit my budges. I suggest this shop to all my friends. I always do service and my car regular maintenance here. Just recently I was driving from Inland Empire up to OC when my car broke down. I called Mecema and Peter (the owner of the shop) arranged the towing to his shop and it was late Friday night. He gave me the car to drive back home (no charge) promising me to fix it by next day afternoon. On Saturday afternoon I came to pick up my car, I was late but the mechanic patiently waited for me. In addition to the repair they did oil change for me and they didn't charge me for towing just for the parts that needed to be replaced. Thank you, Mecema Auto Repair and Service. I will defiantly will use your service again.
By: Jane P.
Toyota of Huntington Beach
Thank you for your follow up letter concerning the recent purchase of my Prius. I love this little car and appreciate it even more after waiting over 8 months to finally get it. I was treated with respect and courtesy by extremely professional and capable people. I will specifically uphold James Szabo "JJ" as your key to my continued business. It was JJ along with the floor manager Cory who salvaged me as a loyal customer. My family has been buying cars and trucks from Toyota of Huntington Beach for many years. Now that the "kids" are grown and have children of our own, I'm sure that we will continue to come to you for our transportation needs. Why? "JJ". Now I can say with honesty that you have a satisfied, happy and loyal customer because of JJ and Toyota of Huntington Beach delivered!
By: Elisabeth K.
Toyota of Huntington Beach
Wow! What a great experience I had purchasing my 4Runner from your dealership! I received the best car buying experience with help of both Sales Manager Chris Wright and sales consultant William Monterossa. They truly made my car buying experience enjoyable! These guys really impressed me! There was no pressure to buy. They listened to my needs, and best of all, they were concerned about which type of vehicle I wanted, not just one that they could sell. I felt as if both of them went our of their way to make me happy and I sincerely enjoyed working with the both of them in my recent purchase. I plan on recommending your store to many other friends and co-workers, and I look forward to experiencing the same type of service through the years of servicing my 4Runner at your dealership!
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By: Jon D.
Huntington Beach Chrysler Dodge Jeep Ram
Buyer be very aware!I purchased my new to me car a while back and did a pretty through inspection of the vehicle. Im no mechanic but I am not unfamiliar with vehicles. The sales teams mantra " Its on the CarFax" Everything seemed fine so I bought it. Later I find that there was damage that was intentionally hidden. Be it by the dealer or what ever auction place sold it to the dealer. The nature of the damage leads me to believe the dealer had to have known the repairs were made or made the shoddy repairs themselves. Body parts were super glued in place.The lesson cost me a couple thousand dollars to learn. Have your vehicle inspected by a reputable mechanic should you do business here. It is NOT all on the CarFax.
By: Desiree B.
Toyota of Huntington Beach
As soon as we walked on the dealership we felt like family. Sandra greeted us like we were instant friends. She was not interested in anything but making sure we were purely satisfied with our car. Letting us test drive and sit in as many vehicles as we desired. We came in for a hybrid Camry and ended up in a Prius making our own decisions the whole way. She never said no she made sure we were satisfied with our color and option selection and encouraged us to take our time. Again it felt as if she had our best interest at heart not the profit that she would make from us. It was truly refreshing experience.
By: Barb D.
Sully's Auto Repair
Sully's is honest and reliable! Hard to say that about a lot of auto repair shops. Not only does Robert Sully give you fair pricing, he gives you personal attention - no matter what your problem. The shop is clean, the people are nice and friendly, and Robert knows what he's talking about and doing when it comes to cars, trucks and RV's. While in his shop, there were a few customers there with me, and all of them had great things to say about Sully's. It's nice to hear great things about someone to whom you've entrusted your safety...
Tips & Advices
Depending on the part and its overall quality, a good amount of money can be saved by purchasing aftermarket parts versus OEM parts. But aftermarket parts that are low in price might also be lower in quality and could do more harm than good to your car, or they may need to be replaced more frequently than a more expensive counterpart. This could lead to saving some money in the short term, but spending more than anticipated in the long term.
The type of tires being purchased is the most significant determinant of their price. SUV tires are more costly than average car tires. And high-performance tires are more costly than economy grade tires. On average, standard tires for an average-sized vehicle are around $100 per tire. Standard tires for an SUV are around $150 and pick-up truck tires are about $200 on average. Some dealers offer discounts if purchasing more than one tire.
Car inspections typically take about an hour. However the wait time can be longer depending on how busy the shop is. Call ahead for an appointment to avoid long wait times.
Depending on the manufacturer, certain aftermarket parts can be just as reliable as Original Equipment Manufacturer (OEM) parts. But one item within a vehicle, like oil filters for instance, could have multiple manufacturers and there could be inconsistencies in quality among them.
Costs of replacing a windshield can vary greatly depending on a variety of factors:
  • Vehicle make and model
  • How much of the cost insurance will cover
  • Whether the windshield installers come to your location or you bring the vehicle to them
  • Standard service costs of the windshield installers
Generally, newer and higher-end vehicles cost more to have their windshields replaced because certain manufacturers use modified or proprietary glass types.

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