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10/07/2012
By: buzzi666
Ambit Energy - Residential & Commercial Services
The people who lived in the house before me left without paying the electric bill, basically "skipped out"! (I had only been there a week) I had the horrible experience of coming home from work, and my electricity was turned off. $100.00 worth of groceries in my refridgerator, spoiled. It was horrible. When I finally found the company that serviced the electricity account for my house......by calling every company in the yellow pages, and being lied to by several.....I reached Darrell Holmes. He confirmed that Ambit was the carrier. Darrell went above and beyond for 3 days helping me get all this mess straightened out and my electricity back on. I have never eperienced someone so helpful and caring. I am a single woman, new to the area, I don't know anyone. Granted I had to "camp out" for 3 days in my house.....but Darrell came through for me. I appreciate his help and the way he worked so hard to get this problem resolved. I highly recommend him for your electric needs. His diligence will not go unrecognized.....what a great guy!
07/31/2008
By: gofree123
Ambit Energy - Residential & Commercial Services
I called yesterday and immediately spoke to a representative. There was no hold time at all and no automated system where you have to select from a menu of options. This company is very efficient at handling their customers. I have had bad experiences with other companies that have month to month plans. In one case my rate almost doubled the second month. I learned that the best way to prevent rate hikes is to do a fixed rate for a term like one year. Some companies offer choices on the length of the term. One year is standard. A fixed rate will not go up for the term. With the rates as volatile as they are it is the best way to protect yourself. I would highly recommend doing business with Ambit.
03/13/2013
By: edvill44
Ambit Energy - Residential & Commercial Services
Great Service! I called to get my electricity set-up for my new home in Houston, TX and John, the Service Rep from Ambit Energy could not have been any nicer to work with. I got great service, a low cost and a Free Hotel stay, not to mention Travel Rewards (still gotta figure out where to go!) just for becoming a new customer. Wow! I have never, had any electric company treat me like this!! You guys are awesome. Thank you Ambit Energy!!
07/11/2017
By: Nabil A.
Kirkmont Municipal Utility District
The office manager is great, professional and helpful with a wonderful positive attitude. God bless her.

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