Transfield Services Locations & Hours Near Houston, TX -
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By: John D.
Queen Transportation
I work at a dialysis facility and several of our patients use transportation companies to get to and from dialysis. In my experience, Queen Transportation has been the worst transportation company to work with. I do not understand why Medicaid continues to contract this company. On numerous occasions I have had to call Queen dispatch because patients are kept waiting over 1.5 hours to be picked up. When you call to complain they get upset and are rude to you. On one instance, a patient complained to us that her driver insulted and verbally abused her during her whole trip because the patient asked why they picked her up so late. This was an elderly lady that had just finished dialysis. No one should be verbally attacked like that especially by someone providing a service (that the State is paying you for). The patient felt threatened after that and decided to have church members bring her to treatment after that. All in all, Queen has the worst punctuality, drivers, and customer service. Medicaid should stop doing business with them immediately.
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By: Crystal B.
Matthews Transportation
My grandmother came home CRYING (and I haven't seen her cry in YEARS) because her driver was verbally abusive towards her. She also says he was driving recklessly. UNACCEPTABLE. My mother (her daughter) and I both work in the medical field. Elder abuse is real, and this is one manifestation of it. Verbal abuse. Matthew's Transportation needs to screen their drivers a bit better because this CANNOT happen. Elderly people are too easy a target for some people. And with reckless driving? The police ARE being notified.
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By: Alex H.
Queen Transportation
I am NOT one of your patients but I have have some experience with that on December 3rd 2014 why are there drivers back into my car at s.n. Clinic I've been trying for 2 weeks for them to give me the insurance policy so I can get my car fix I wasn't even thinking about riding in their vehicle or asking for the insurance first I will want to ride with the company the lack of responsible for the damages to someone's property
By: truckinbiz
Kenco Bucket Trucks
After working with Kenco Bucket Trucks on multiple jobs, all I can say about their amazing service is that their JOHNNY ON THE SPOT!!!

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