Great customer service and low prices too! I am a comparison shopper and VERY picky. I also can't stand pushy salespersons. Well, after shopping all over the Houston area, I got the best customer service and the lowest prices for wood floors, tile, and travertine at this store. It took me a very long time to decide which wood floor to get and my salesperson, Shawn, was so patient with me. I must have changed my mind a dozen times. Poor guy...lol He took me to see some of the floors down since I was having a such a hard time trying to pick a floor from a small sample. I decided on a gorgeous Anderson wood floor and the installers were top notch as well. I also purchased tile from EZ Floor to do my bathrooms and my showers. Shawn told me about a special they were running on a gorgeous tile that looks very much like slate. It's not something I would have chosen without his recommendation but I'm so glad I took his advice...it looks fabulous in our bath and I love it. I even changed my mind about the tile pattern for our shower the day before the install and Shawn made the changes without incident. I'll definitely call Shawn at EZ Floor for my next project...slate on our back patio. :)
Their show rooms are very impressive and you can get a good idea as to what products are available. However, I would highly recommend getting other bids. We were able to find the exact same flooring for over a $1000 less at another flooring company. We found out that different Jack's stores will give you different prices, as well. So, if there is something at Jack's that you can't find anywhere else, check with different stores to see which one will give you the best price. I gave them 2 stars only because their sales reps. are very courteous. However, they lied to us that their tile installation prices were the best in town. They are overpriced, but did offer to match if we found something less. Because what we found was so incredibly less, we didn't bother asking them to match the price. It really upset us that they way over bid our project.
Flooring shopping isn't the sexiest thing in the world. It's an expense that most people probably don't look forward to, and not only is stressful its scary, so many options to choose from. But I was determined to find not only the most affordable laminate but the most durable with the best quality, after a few days of calling stores to find out prices and durability I decided to do my research on Knoa’s products, to my surprise the customer service was outstanding, friendly and knowledgeable they were able to explain clearly about warranties and quality of their products as well as giving me a list of retail store where I could purchase their products. Now my house looks beautiful with maple shadow laminate, we love it! Thank you Knoas for taking the time of creating such of an amazing floors!!!
Paul M.I recently had my carpet install by jacks, I had done business with them in the past ( Katy store ) did not have any problems, this time I needed more carpet for my rental home, read about the bankruptcy decided to give them a change, because i was told it was a reorganization, well let me tell you they delivered even quicker than the first time.Give these people a chance; all companies go through problems carpet was installed quickly and the guys were very nice and professional.
I recently moved to Houston for work and didn’t know anything about the city, including where to live and where to shop. While searching online, I saw that Bel Furniture was the place to go for furniture, so I visited the online site and began browsing. I easily found everything I was looking for, paid, and set up delivery. My furniture was there the day after I arrived and everything was even better than I imagined; I’m so thankful I found Bel Furniture!