Government assistance is government assistance, you guys. What are we to do BUT get a job! GET A JOB so that you do not have to deal with these people in ANY way! In my opinion, the government really doesn't want to have to issue out money to anybody, so they make it difficult. I agree with them in a way! Nobody is given handouts, but at the same token stuff happens in life to people; therefore, people need the help. At least help exists. If you get denied look for other alternatives. The government will not deny you for no reason. I mainly wish that the government's employees were all on the same page via information because unfortunately, they are not. Also, I wish that the government's employees had BETTER communication! In other words, it may help to give a little heads up to look out for something that we are going to receive in the mail, especially if we have to respond to it by a certain DATE! THIS HELPS!!!!
I'm hesitant to give it even ONE star. I just called because my SNAP case is wrong on their computer. It shows I got an amount of money that I never received. I was told by 211 to contact my local office since they're the only ones that can fix this. Well I called, I got transferred to a very rude lady who I realized was talking on her cell phone at the time I called, I stated my case and she got irritated and told her friend on her cell "let me call you back" she got irritated when taking my social security number. She looked me up and said the computer says you got both amounts for May and June. I assured her, that was wrong, I keep my receipts and at no time was the May amount ever added to my card. She insisted with much attitude that since the computer said that I got my amount that it was right and therefore "HAVE A NICE DAY" as she was getting ready to hang up on me, I asked to speak to someone else because 211 saw the mistake as well as the SNAP number and both asked me to call this office. She transferred me to a voicemail. This lady was extremely rude and though I was taught to never raise my voice, boy did I sure want to but held back. It's hard enough having to ask for help and when we get people like that over the phone unwilling to help it makes one feel worthless. We go through hard times and this is the treatment we get for our suffering? If people don't like their jobs, go somewhere else there's others that'd be happy to hear cases and help where it's necessary. I'm very upset with the phone service. I don't drive due to my disorders or I'd go in person but this is just horrible.
DO NOT USE THEM! I have seen their drivers in action on the road and they are a menace to the highways. While talking on the cell phone, making lane changes without turn signals or looking to see where they are turning, I had to slam on my brakes to keep from being hit by them. They were not on a call (no emergency light, etc.), just joy riding while on the cell phone. This is another reason that cell phone use while driving, particularly in a commercial or emergency vehicle should be prohibited.After calling the Company’s phone number to report the driver, it became apparent by the conversation that the person that I was talking to was the driver in the ambulance. The conversation to say the least was negative and no acceptance of culpability on the drivers fault.