Village Plumbing & Home Services
Air Conditioning Contractors & Systems
5403 Kirby Dr, Houston, TX 77005
9:00 am - 6:00 pm
- Mon - Sat
9:00 am - 6:00 pm
General InfoProfessional Service Since 1946 *24-Hour Emergency Service on Sundays *Monica Ryan-President: Master Plumber. A Top 10 Rated Contractor and Customer service oriented, 60+ years in business. Plumbing, A/C, appliance repair, attic insulation, tankless water systems, air quality. BBB Awards for Excellence, Pinnacle Winner 2010 *Water Heaters - Water Leaks *Sewer / Drain - Gas Leaks *Fixtures - Toilets *Sinks - Tubs
Our salesroom hours are posted on the web site - stay tuned as they will change: http://villageplumbing.com/contact.shtml
CategoriesAir Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair
Parking: On Site
Wheelchair Accessible: Yes
Emergency Service: Yes
Services: Heating, Air Conditioning, Service & Repair, Installation
Free Estimates: Yes
Add Your Review
Obnoxiously expensive! I've had our drain cleaned out a few times over the past 7 years, and the charge from other plumbers as always been about the same amount. I called Village Plumber this time, after someone told me there were good. Our kitchen sink was backing up, and there is an easily accessible clean-out. Village Plumber charged more than twice what any other plumber has ever charged. The entire job took less than 20 minutes, which would equate to an hourly charge of over $750/hour. I highly recommend you find another plumber, and never hire Village Plumber unless you enjoy being massively over charged.
I called this company after they were referred in a homeowner referral book. They said there would be a $59 fee that would be applied to my bill if I agreed to the estimate. Repairman arrived and said I need a valve on my refrigerator. The estimate was $351 . I ask how much the part was, he said he had to call supervisor. Came back in and told me it was $91. I ask what was hr. labor charge, didn't know. He went back out to call again and I called office to ask hr. labor charge, was told supervisor would call me back. Repair man came back in and gave me a "discount" price of $250. He left to get part. Returned and was complete in 10 minutes. I figure with the 20 min to find out what was wrong, an hour to go get part, 10 min to install, labor was $105 an hour, indeed a bargain from the first estimate if $173 an hour. Do not trust this company.
Came to pass a snake for a clogged washer drain in a rental property. He charged me $291.66 for a minor work.
Then, he warned the tenants that the water heater was in a dangerous condition, needing immediate replacement (for $1,700). The tenants were in panic constantly calling me. When I called the company, I was told that "by law" they were supposed to check the water heater even if the customer does not request it. They were not able to show me the law. When I asked what was the dangeorus condition, they could not answer. I hired another licensed plumber who examined the water heater and reassured us that there was absolutely no problem.
It is obvious that the Village plumbing technician had a wrong intention. Apart from overcharging me for drain cleaning, he did not get what he intended. However, he caused inconvenience and unnecessary tension on our family and on our tenants with a newborn.
I was misguided with the previous positive feedbacks and I feel they are form paid reviewers.
Village Plumbing wanted over $1026 to move a hot water heater that was downstairs in a closet in our utililty room. We were laying new tile and the heater had to be moved out & reset so that the new tile could be put under it. The heater was in a closet & easy to get to & remove. Of course for only $250 more they wanted to sell me a new one. I told them to take a hike, our heater was only a few years old. I got another plumber to remove it & come back later to reset it for under $300 and that included new hose lines as well as a cut off valvue. Village is just redicilious in their pricing. I told the guy it was way too high but he was like sorry, that's what the book quoted. It took the other plumber 45 min to get it out & only 30 min to put it back in. I would never use Village Plumbing as they are a big rip off!!!!
I called village plumbing 6 months ago for a simple job for them and made an appointment. We live in west u, approximately 2 minutes driving from the store. They never showed up!! I gave them a second chance and wanted them to come out and give a quote on a broken waterline in my front yard. They gave me time and date and never showed up AGAIN! while I took half day off from work to wait for them. I got the job done through another company and it has been about 4 days and still no one even remembered to call and say they messed up. I had heard they are more expensive than most other plumbing companies but I did not realize they could be this unprofessional....
Called for service this morning, the person who answered the call was very polite and had someone at my home by 9:30. The tech was professional, efficient and polite. He did a great job and we are so thankful!
Mark came out to my house yesterday and promptly fixed my problem which was a total snake down all the way then I have to get a wing nut for the outside pipe coming out of the house. He was terrific and even my daughters said he was so polite.
Recently Village Plumbing did a major repair on the drainage of our master bathroom which required a city inspection upon completion. I wanted to pass on to you that when the inspector came yesterday and looked at the ticket, he immediately said that jobs done by Village never have a problem with inspections because they are done so competently. He said you pay a little more, but you can be assured the job is done correctly. I told him I concurred and that was exactly why we have used village plumbing for years.
Your 2 guys Chris and his partner represented you well this morning. First they arrived as advertised ""The cleanest techs in town"" Then Chris wrote up his plan and presented it to me prior to taking any action. Then it was time to get in the mud! Both guys worked on digging and getting ""down"". They located the broken pipe and then quoted the repair costs. The work was completed and the dirt and sod replaced along with the drive being hosed down. They waited while I went into the house and ran the water to be sure all air pockets were removed and the water ran clean. Chris changed back into his boots and looked slick and clean for his next call. Neat professionals!!! I will recommend you and your company with my head held high!
I would not deal with any other company after this experience.
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