VCA Countryside Animal Hospital
2211 Fm 1960 Rd, Houston, TX 77073
- Mon - Fri
7:00 am - 6:00 pm
8:00 am - 3:00 pm
General InfoAt VCA, your pet's health is our top priority and excellent service is our goal. We treat each pet knowing it is an extension of your family. Our dedicated staff of veterinarians, board certified specialists, and technicians strive each day to give your pet the very best in medical care. We understand how important it is to have a local veterinarian you can trust and who, most importantly, knows your pet almost as well as you. With nearly 600 hospitals in 42 States, we've built a network of trusted local animal health providers giving the finest care for the pets in your family. We invite you to get to know our caring staff! New VCA patients are eligible for a FREE First Exam - a risk-free opportunity to learn what makes VCA so different. We’re looking forward to meeting you and your pet and demonstrating our commitment to providing your pet the highest quality care!
VCA operates nearly 600 animal hospitals in 42 States staffed with hundreds of experienced veterinarians.
ServicesOur hospital offers a wide range of general and specialized medical treatments and services including: • Advanced Care Services • Allergy & Itchy Skin Relief • Diabetes Treatment (Canine & Feline) • Diagnostics • Diet & Nutrition • Disease Treatment • Flea & Tick Control • General Care • Heartworm Disease Treatment (Canine & Feline) • Internal medicine • Medications/Prescriptions • Parasite Control • Pet Wellness Exams • Physical Examinations • Preventive Care • Primary Care • Puppy & Kitten Wellness • Senior Pet Wellness • Spay & Neuter • Vaccines & Vaccinations • Weight Loss Programs Please call us today to review your pet’s medical and health issues and how we may be able to help!
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Let me begin that I've been using this vet for 2 years. 4 times for pet sedated grooming and vaccinations. I have a Himalayan cat. The last grooming was horrible. My cat had red irritation spots along uneven cut and his mittens were cut. This is not done with Himmys or Persians. I explained to the vet office that I had many problems from the last grooming. They're response is that it's my fault from not being specific on the haircut. It's a basic lion cut that is done all the time on Persians and Himmys. I asked about the Customer Appreciation program offered by other VCA hospitals where ever 10 grooming, then your 11th grooming is free. VCA Countryside said they don't do that. Well, that's enough for me. Luckily we live in an area, with VCA Spring only 2.5 miles away. They do offer customer appreciation. After this grooming, I will NEVER use VCA Countryside again. Dr Washington's only response was to blame me as having not been able to keep my boy from having mats on his underside. This is typical of Persians. Anyone with a Himmy knows that matting is a very typical. Please avoid this vet. I never felt appreciated by this office until I pay $140- $200 for my office visits. This is not the kind of vet I want for my valued family member.
Have had several issues with VCA tacking on additional fees almost every time I've been here. They overcharge everytime and cause unnecessary problems at checkout.. All they care about is your wallet and not the well being of your animals.
Avoid this place if you dont like be over-charged and treated like just another number.
Not to mention I had a 7am appointment and drove 40 minutes to get there and they call me right before I pull in to tell me the groomer wasn't going to be in that day. No one even bothered to call back and try to reschedule. ..
Went to Countryside for over 20 years and it was the great. Loved the doctors and staff. Once the VCA corp. took over everything went downhill quickly. Most of the Staff left. Dr. Towne, Dr. French and Dr. Hilliard all quit. They were the heart of the hospital, without them it was not Countryside anymore.
VCA and their doctors have no compassion, no bedside manner. You are treated like a number and a checkbook. They nickle and dime you with fees, overcharge on everything, and try to push every test they can on you if you need it or not.
I will never step foot into the hospital again, and if this is a hint to what VCA is like I would no recommend them to anyone anywhere.
Dr. French and Dr. Hilledebrandt are fantastic. They love the animals and work with them. Each and everytime we have been there it has been a great experience. Even in times when our dogs were hurt. Can't say enough good stuff about them.
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