In mybook®Services
(713) 316-0226

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2500 E T C Jester Blvd, Houston, TX 77008

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Mon - Fri

9:00 am - 6:00 pm

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  • Natash W.
    06/21/2014

    This company deserve no stars. My partner and I purchase an investment property that we are going to flip. The lady that handles the paperwork (Ms. Vargas) made many mistakes. My partner had to go back the day after our closing and sign all the paperwork again. The seller had to reschedule her closing for her new house twice because of the mistakes. Also we just find out this title company didn't pay the requirement payment to the HOA at closing. Let me remind you it have been over 30 days since we close. Now it's an out standing bill that we he to pay before we close on this property. Ms. Vargas never took ownership of the mistakes she did; instead she blames the Home Owner Association. Both companies play the blame game until the HOA email me the copy of the form that was sent to the title company. I called Mission Title to let them know it was their mistake and Ms. Vargas was very rude to me. I asked for Cody the closing officer; she kept making excuses why she couldn't transfer me. She then tells me they wouldn't have anything to say to me. So I ask for Courtney, but I was told she's on maternity leave. Well Courtney sends me an email stating I need to just pay the bill because it was not collected. She made it seem like we intentionally didn't pay a bill that we was not even aware of. She never apologize for what her company did. I am still waiting for a phone call. Now I understand why this company is the way it is. It is because the leader of this company is very unprofessional and not loyal to her clients. She doesn't care because she already have gotten paid. We paid for our service and we had gotten a raw deal at the end. This company is incompetent, unprofessional, rude, not loyal, unethical and poor in customer service. Do not waste your time, sane and money with Mission Title (Houston). This company have put me through a lot of stress that was uncaused for.

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