I called to explain that I wanted yellow and orange hair tips, then asked permission to bring in the Pravana hair dye myself. The young lady put me on hold to check, then said yes because they did use that brand there. I asked about a Groupon they offered that covered an ombre or balayage plus haircut/style, she answered not to purchase the deal or they would lose money, and that they would match that pricing directly in person.The day I was scheduled, I called them to let them know I was on the way and they said I was fine. After arriving the guy who was to be my stylist named Andre Deleon Williams asked me if I had a Groupon. He incredulously said it wouldn't cover what I wanted, and that he did not have enough time to do it also since he had another client coming in (it was 4:30 and they close at 8pm). The owner gets involved, and sides with him. She blamed the person who took the call for not suggesting a consultation first.I told her that I will be going elsewhere and and not recommend her establishment to anyone. She got defensive and gave me some spiel about all her years of experience. I am writing this review now so that anyone who reads it can avoid that pompous worker Andre (an older man with a condescending attitude poorly disguised as inept superiority). I am actually so glad it happened that way, because instead I went on a personal recommendation to Beauty Express Hair Salon on Bellaire. Feel free to read my experience on their Yelp reviews (my photo is captioned: Fire Hair) because it was phenomenal. It has been weeks since my hair was done and I am still constantly getting complimented on it.**UPDATE**The owner wrote a response to my Yelp review, exactly like I predicted trying to shift the blame once again by denying and whining. I expect her to lie some more in the near future because she doesn't have anything better to do. What an embarrassment. I truly feel sorry for her.
10/26/2017Black Sydney's Hair Salon
I have been a loyal customer at this salon for a while now (about 2 years) and it is with utter disgust that I have to write this review. I typically receive the humidity frizz control treatment. About 2 weeks ago, I went in for my perm, color & frizz treatment & paid $220.00. However, a day later I noticed my hair texture was not the same ( Sidney the stylist had put too much gel for me to notice during my initial appointment). I immediately called him to share my observation & he actually had the nerve to tell me the reason my hair texture was not soft is because my hair is short. Basically telling me humidity frizz control does not work on short hair.....here's the kicker, I've been spotting the short hair-cut he/ Sidney cut himself a while ago. So to fix the issue, I inform him I will call him back to schedule another appointment. Well since then, Sidney will not pick up my calls or return my text requests. I had hoped this issue would have been rectified amicably and swept under the rugs but since he obviously takes his customers for fools, I am going to make sure another paying customer like me, does not receive this type of "fraudulent" services. Sidney- I work hard for my money & when I pay I have an expectation, you are not doing me a favor. FYI/ I WILL BE REPORTING THIS FRAUD TO THE BBB......ooh and by the way, he only takes cash so, think twice!!!....& this business is located on Fondren & West Airport SW
10/23/2017Galaxy Barbershop and Braiding Salon
Do read this if you are buying this saloon! First of all, this saloon is not at all in the running condition. The seller would advertise that there are 10 seats on rent, but in reality there is only 1 lady who had rented a chair for $100. I had a plan to buy this saloon thinking that there are 10 seats on rent, and I didn’t find a single renter coming there to work for 10 days continuously(due diligence period). Upon asking the seller, he would reply that all renters can come at any time during the day/night to work with their customers, its none of his duty. But I wonder how could a renter pay $200 per week without working? I asked the contact details of all renters so that I could atleast call and meet them before buying this business, and I finally found that all of them were his friends but not renters. The seller was always drunk, and had a lipton ice tea bottle in his hand filled with hard liquor(just to fool around cops I think). In the end I found whatever he claimed for his business ended up to be a big lie.