The Woman's Hospital of Texas
Hello My name is Chelsea Hopewell and I pray God you can help me. I am writing to on behalf of my older sister Colette King. She was married for 10 years to her husband. They have had their share of relationships issues financial, emotional, etc. Over the last7 years my sister has had 3 miscarriages which did not any success to their relationship. Now mind you we weren’t the closest of sister I did know that she has been heartbroken over the loss of her unborn children, I had no idea she was suffering from such a severe depression. Spring 2014 Grayson left her to go get a drink (soda) from the Walgreens around the corner from their home in Chesapeake, VA and but He actually left her to move back to Texas ( with his father)because he no longer wanted to be married to her any more. He had not given her any notice that he was leaving her permanently. She found out that he was gone for good when he called a family friend to let her know that he was gone for good. Of course this deeply hurt my sister that he had walked out on her and left her. She then found out a week later that she was pregnant again. She did inform him of this and then traveled back from Texas to Virginia, in an agreement that they had reconciled their relationship. When they got to Texas they had housing so they initially lived with his brother –in-law. A month later she was admitted to Women’s Hospital of Texas. On October 8, 2014 she gave birth to Austin David at only 25 weeks gestation. He was born severely premature one pound fifteen ounces. Now mind you the whole time my sister was in the hospital they had agreed they would both come back to Virginia to live. Not knowing her postpartum condition Colette felt like she had no support in Texas to help raise Austin, which she didn’t because besides Grayson she had no other family there. Grayson went behind my sister's back and got a temporary restraining order to have removed from his father’s house. He knew that because of the changes my sister had gone thru she would not be able to survive on her own there. He had my sister removed from his father house in the middle of the night by and took her baby Austin away from her. She has committed no crime. She is unemployed and basically in a severe state of depression because of this. My sister is a good person and just has suffered some hardships because of the relationship she was in. Right now Austin is being passed around like a hot potato to all Grayson’s family members because he works 50 hours per week supposedly, when Austin, a 4 month old baby should be with his mother. However, since she has been in Virginia she has been her elderly father’s primary caregiver due to the fact that he became severely ill. Recently her father had a stroke and has lost some of his eyesight, speech, mobility, and is on bed rest .I fear that he may never meet his grandson and am deeply saddened by the situation. My sister African American and this is inhuman the way see was treated by her husband for 10yearsSincerely Colette and Austinhttps://www.gofundme.co/Austin14
Cypress Family Guidance Couseling
This place is absolutely terrible. I followed all of their instructions on their website and still got no where. I was already anxious to make this appointment and have really struggled lately. The poor quality of service just adds insult to injury. After muddling through the confusion instructions on the website, I called my insurance, paid the $3 fee to access the patient portal and filled out the information requested and scheduled an appointment. I was so proud of myself and felt good. That evening I received the new patient packet which was very confusing to fill out and nothing was explained in terms of using the electronic signature. I asked a friend to help and messaged the counselor back in hopes to get more information because scouring the website gave zero results. I wouldn't have asked if I had found my answer on the website. I received a message basically telling me that the information I needed was on the website and another message mentioning that although in network, they may not be able to help me because of one thing or another that I did not understand. Fast forward to a day later and I received a request for more information regarding the message they sent about the insurance information. You'd think a business, especially one for mental health services, would have better etiquette and more compassion. None of my questions were answered. Because I was so desperate I even asked friends to help. They, as well, tried to call to no avail and were sent to voicemail 4 times. Along with this, they state that the office doesn't even listen to their voicemail messages. Why even set one up in that case? Honestly one of the worst experiences I have ever had and if I were someone needing mental health services, I would NOT waste my time on this place.However, I am thoroughly surprised that after messaging the online portal and cancelling my appointment, I finally received communication and it seems things are getting worked out.
Dr. McHugh is a wonderful doctor and I am so happy with my results. I went around to several other doctors, and to be mature, I won't comment on the experiences there, but out of all, Dr. McHugh, his wife and staff were the most friendly and kind. I was greeted by the most friendly and helpful receptionist, when I was booking my appointment on the phone, I was so amazed at the knowledge she had regarding the procedures I wanted to schedule. At the consultation, which was for liposuction and reduction, Dr. McHugh did not rush through the consultation. He took his time to explain in full detail the procedures that I was interested in, and I had a list of questions, in which he answered them all. I was a little nervous, because of previous consultations elsewhere that did not put me at ease, but Dr. McHugh really put me at ease. He did mention that it would be a good idea, but I did not have to get Lympatic Drainage massages as needed. At the conclusion of the consultation, I got to meet his beautiful wife, Katherine. I have heard negative things about her, but those negative things are so untrue. She is the most down to earth walking Barbie Doll! Great sense of humor! She presented me with the pricing information of the surgery and lymphatic massages. I decided at the consultation that Dr. McHugh was my surgeon for my surgeries, but was short on finances, so Katherine's sister, very friendly and personable, assisted me in getting financed with Care Credit.It was 5 minutes to closing, but she did not rush me out and also worked on getting me codes to make a claim on my insurance for my reduction. After my surgery, his nurse, Ashley, called me every day to check on my progress and was a great support when Dr. McHugh was unable to speak on the phone to address my healing concerns. I do not regret using Dr. McHugh, and I will be using him again in the near future for a necklift!
I want to start off by saying this Hospital saved my Husbands life. For people with no insurance this place has amazing doctors that go here to teach students. So everything is double checked. Now, there are all walks of life that come in. Homeless, recently uninsured, immigrants, mentally ill , tired and worn out by life patients. The nurses and staff go through a lot. being that most people are not aware that this is not your typical Hospital. There are loooong waits, Cranky people talking smack in the ER waiting room. Some ,don't realize that only the most life threatening cases go through the ER doors to see a doctor first. but its better than having a $18000 bill in collections since you have no way to pay. The Emergency room is for REAL emergencies! so if you have a tummy ache or something not so serious save it for San Jose Clinic. Outside of the Emergency waiting area. I feel is better. Once you get the gold card the hardest part is getting the first appointment, but once you get that first appointment its pretty much like any other hospital. Most of all the clinics I have been to have been to are clean and sometimes people assume the staff is being rude. but they are just super busy and mean well. They have a lot on their plate more than we can imagine. My husband had a tooth infection that spread to his brain, unable to speak and about to die, they had to remove this growth from his brain, it was 125,000 dollar surgery. we paid nothing. The staff was professional and kind. Many doctors were amazed at his recovery and his room was always filled with Interested residents. So be kind to Ben Taub and the staff there. they are doing the best they can with the amount of people that they see. Thank you Ben Taub!
The Doctors, nurses, & staff at Ben Taub have saved my wife's life on more than one occasion. She initially had brain surgery in 2007 with a condition that has less than a 5% survival rate. This hospital has a reputation for being one of the best, if not the best trauma units available. Again in 2012, my wife had an acute stroke. Upon initial evaluation, it appeared she would either be paralyzed, unable to talk, or walk. She faced living out her final days on a feeding tube, long enough to say her goodbyes to her family. With the 24-hour round the clock care of some very devoted doctors and nurses, she was able to regain her speach, began eating normally, and was able to return to her former condition before the stroke. With the grace of God and the exceptional care she was given, she was again for the 2nd time able to return home full of life. Yes, there are plenty of cases where people show up at the ER and expect miracles every time and that is not going to happen anywhere. Also, there are lots of people who come to the ER for a 'bad cough' or sore foot ... that should be and can be handled at the many Peoples Clinic locations. These type 'minor' emergencies slow down the entire process for the legitimate ER cases of life threatening illness and misuse the time and facilities. Overall, for a real life threatening emergency, Ben Taub has proven themselves countless times and have some of the best medical staff in the business. Many thanks to the nurses who work around the clock and the doctors that help save lives on a daily basis. THANK YOU!
St Lukes Hospital At The Vintage
I filled out this before but it seemed to blank out and disappear so maybe a duplicate now.ICU staff are not taking ICU seriously when they're spending a lot of time laughing and displaying an environment of gaiety every day, which causes a delay in emergency response to empty medical bags and or patients requesting help. The patients should feel that professional with a 'serious can-do attitude' are right outside their doors, not immature people in a Bennigan's happy hour. At one point my friend desperately needed to use the bathroom, and ICU (female) response was "You just used the bathroom!" and they ignored her!!!! I asked a different nurse and he responded and took care of her bedpan needs. The men were more professional for the most part than women, not always, but usually. Women were giggling a lot - ICU is about saving lives and making quality of life better, not about giggling and a fun atmosphere. They took a long time to respond to medical analyzer alarms indicating a need for a replacement bag of drugs/medicine. I've been to the Methodist several times and I prefer the Methodist ICU mentality to St Lukes. I'll use a name, Dr Wheezer -he operated on my friend and apparently did a good job on her carotid artery, cleaning the plaque; however, he was very arrogant and pushy with the patient. He did a good job, but his arrogant demeanor is lacking passion / compassion.
Berkeley Eye Center - Katy Freeway
There are no words to express the level of excellence provided by Dr. Yankelove, Brenda and the entire staff during my Lasik procedure. From the very first day of my Lasik consultation with Brenda Castillo, to the day of my post-op appointment, every step met and exceeded all expectations that I had. Dr. Yankelove was beyond knowledgeable and talented in his field, and it felt very reassuring to get such an important procedure done with an expert of his sort. Brenda was extremely personable and approachable throughout the process and made me feel comfortable and at east throughout. Moreover, they are competitively priced and provide options to meet your financial needs/capabilities. They use the best technology and was a painless procedure, and I had fantastic results the very same night! I would recommend anyone and everyone to this facility if they are considering Lasik- you are in the best hands with a friendly and capable staff. Thanks to Dr. Yankelove and the entire team!