SMI realty has to be filled with the most incompetent, uncaring, slowest, and dumbest bunch of pricks I have ever had to deal with in my life. Don’t walk away from this company. RUN, RUN for your life. I speak mainly about my experience at Wildflower apartments. But I imagine the entire company and system, front bottom to top (including Starla T) is as horrible as the management at Wildflower.
Not even a week after I moved into their Briarwood location, 18 hours after I got my new bedroom set, I came home to a ransacked apartment with a lot of missing items including me new bedroom set. Long story short, the maintenance man/men illegally went in and removed my stuff. One of them still had my things in his van in the evening although he said he thought my apartment was a "trash out" and they went in the morning. In his van, he was using my pet seat cover for my car as a tarp to cover my furniture and things that were in his van. I left this Pet cover folded neatly on my counter. The office manager also stated that this maintenance man NEVER came in her office to get the master key to go into my apartment. ������������ Of course I did not get all of my stuff back. To make matters worst, the apartment complex refused to cover the price of my missing things and I have to go through my renters insurance which will increase my premiums. They had a nerve to offer to cover my deductible ($500) but put in the agreement that I couldn't tell what happened. Of course I declined their offer. Mind you, 2 weeks later, I came home with my door wide open and someone in my apartment. "Apparently", the office gave him the wrong apartment number. Be careful.
At the 8/8/2017 HOA meeting for Bellfort, Andrew Rohner, the son of PMI owner, told the HOA owners AGAIN (last time was 4 months ago) that once the HOA Board stops doing their fiduciary duty as outlined in the HOA by-lines, that the statue of limitations means the Board no longer has to adhere to the HOA by-lines. When owners attending argued that Andrew was wrong, Andrew backed off. Later in the meeting, when told about holes in the building allowing rodents in, Andrew said the HOA would fix them if we exterminated first. However, the holes are why we have rodents (i.e., rats, squirrels, possums, etc.) in the wall so the HOA should pay for extermination. Andrew continued to insist that the HOA has the right to close the pool even though there is nothing wrong with the pool. Heavy trash from other complexes continues to be thrown away at our complex. Many residents are fearful of other residents who rent, and who have threatened them. There we many other owner complaints since the last meeting four months ago, and none of them have been looked into by Andrew. Andrew said he thought the matters had been taken care of. We can only assume Andrew thinks there a magical fairy taking care of HOA matters without PMI scheduling the work orders and ensuring that residents live in a safe environment.