Great customer service and low prices too! I am a comparison shopper and VERY picky. I also can't stand pushy salespersons. Well, after shopping all over the Houston area, I got the best customer service and the lowest prices for wood floors, tile, and travertine at this store. It took me a very long time to decide which wood floor to get and my salesperson, Shawn, was so patient with me. I must have changed my mind a dozen times. Poor guy...lol He took me to see some of the floors down since I was having a such a hard time trying to pick a floor from a small sample. I decided on a gorgeous Anderson wood floor and the installers were top notch as well. I also purchased tile from EZ Floor to do my bathrooms and my showers. Shawn told me about a special they were running on a gorgeous tile that looks very much like slate. It's not something I would have chosen without his recommendation but I'm so glad I took his advice...it looks fabulous in our bath and I love it. I even changed my mind about the tile pattern for our shower the day before the install and Shawn made the changes without incident. I'll definitely call Shawn at EZ Floor for my next project...slate on our back patio. :)
Great pre-installation service. Charles took time to meet me at the warehouse to view samples and give advice. There were problems with the product that was installed as well as with the quality of the installation. Some issues were taken care of by Primstone, but some were not: Three out of 7 of my marble counters were poorly finished in that they had a dull finish instead of a glossy finish. One of the 7 counters also had deep scratches on its surface. Compared to the glossy finished counters, the dull counters have etch damage. I had a marble restoration company look at the problem countertops, and they quoted me $1000 to sand and refinish them to the proper gloss level. In addition to the above issues, a few of the sink cut-outs have chips in them. The chips were filled with epoxy, but one of the fillers fell out and another one of the chips (approx 1 inch long) is filled with epoxy that does not match the color of the marble compared to how well the other fillers match. Primstone did not step up to correct these problems because they were not reported at the time of installation.
02/17/2017Countertops & Flooring by Traditional Designs
Traditional Designs is amazing and they really care about the customer and getting you exactly what you are looking for. They installed quartzite in my kitchen and it looks phenomonal. Martha goes above and beyond to make sure you are happy. Martha was so patient and caring trying to make sure I was getting exactly what I wanted. She and her husband are GREAT people. If you are starting any remodel, please go with this company. You will be so happy with the results. Not only did they complete the job perfectly (including plumbing), they followed up to make sure everything was just how I wanted it. If I have any other remodel job, I will use them again and again. The crew was so neat and clean. I would highly recommend this company. When you use this company, not only do you get a great job, you gain new friends. Truly nice people!!!
From the start of our building process to almost 3&1/2 years after move in, Iraj Taghi Custom Homes continue to impress us with the way they handle everything. My husband and I adore our home. Amazing custom home builder and crews, high quality, professional, on time and on budget. Iraj is a hands-on-builder. He showed extreme level of personal commitment and organization. He worked directly with us throughout the entire process from beginning to end, making it a pleasant building experience with great advice. He was on site for the day-to-day progress and ensured all his experienced contractors stayed on task and produced a solid structure that we are proud of. Looking for Luxurious, High quality , Honest, Stress free, On time and on budget building project, my husband and I highly recommend Iraj Taghi Custom homes.LM
Flooring shopping isn't the sexiest thing in the world. It's an expense that most people probably don't look forward to, and not only is stressful its scary, so many options to choose from. But I was determined to find not only the most affordable laminate but the most durable with the best quality, after a few days of calling stores to find out prices and durability I decided to do my research on Knoa’s products, to my surprise the customer service was outstanding, friendly and knowledgeable they were able to explain clearly about warranties and quality of their products as well as giving me a list of retail store where I could purchase their products. Now my house looks beautiful with maple shadow laminate, we love it! Thank you Knoas for taking the time of creating such of an amazing floors!!!