After having been with enTouch for almost two years, I am rather disappointed with its inconsistent and slow Internet service. To be fair, the first year I was fairly happy with them.For about two months I had intermittent connection issues. I thought it was just a temporary problem because it's happened before but went away on its own. However, after two months of consistent intermittent connection issues, I decided to call enTouch. The rep talked to me like I don't know anything about cable Internet, which is fine because they probably have to. After making sure I've already power cycled my modem, router and computers, they determined that the issue was on "my end" and sent a technician out three days later. The technician was knowledgeable and friendly. He looked around and replaced a connector outside that looked bent. Since then the intermittent connection issue went away.However, more recently, I noticed that the only time I can achieve the 60mbps speed I pay for is between 2-5AM. During peak hours, I'd be lucky if I get 20-30mbps. When the whether gets bad, I would jump for joy if I get 10mbps at all! Yes it's pretty amazing rain can affect cable Internet speed. I did some research and some people blame it on the fact that more people stay home and get online when it rains while others claim that all cable Internet uses satellites somewhere in their connection so naturally rain and clouds can slow down the speed. The point is, I feel like I rarely actually get the speed I pay for. Yes, I know all ISPs have some kind of disclaimer stating that they are not responsible for actually provide the speed they advertise, but that doesn't mean it won't leave a bitter taste in their customers' mouths.enTouch seemed like a good choice two years ago when I first switched but now Comcast is looking more and more appealing everyday.