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02/17/2017
By: Alex H.
Stillo Construction
Stillo did a very lengthy series of repairs on our house. What started as a seemingly small job mushroomed into a much larger job very quickly as a serious amount of underlying wood rot was discovered. All work included, Stillo performed about 6 months worth of intensive work, stripping off a significant amount of improperly installed stucco. The poor initial install had caused some walls to be so severely rotten that the old studs looked like pulp. As a former contractor myself, I was very discerning and thorough in the selection process leading up to selecting Stillo Construction for this job. Stillo was 1 of 5 contractors allowed the opportunity to bid out this job. With all factors considered, I decided Stillo was the most fair price given their extensive knowledge, experience, large crews, and attention to detail.Being a 6 month job, a few issues did come up. At one point, during the repairs, a tarp blew loose during a rainstorm, and some leaking resulted. Stillo repaired all of the minor damage without any argument, free of charge, and made it look as if nothing had ever happened.In the end, Stillo was contracted for numerous jobs. Every bit of work, or change to any work was very professionally handled through detailed, and itemized contracts. Stillo also provided their proof of insurance without me even requesting it. They provided a $1 million liability policy.Stillo did an excellent job with clean up, and considering that they virtually rebuilt the house, we could not be happier. All the paint was matched perfectly, tile work looks amazing, the stucco looks great, and was done to code, and built to last. Every step of the way, Frank was happy to show me the underlying rot, and justify any work that needed to be done. Fantastic work overall. Without a doubt, Stillo has to be the best Stucco contractor in the Houston area, if not in all of Texas. I would give this job a 6 our of 5 stars. Excellent work.
09/07/2015
By: Gertrude G.
Texas Renters
Wow! After reading all the other reviews I am shocked! Had I read them beforehand I may not have moved in to my current property. However, my experience has been completely different, and Estephanie made my application process as painless and smooth as possible. Don't get me wrong, there were a lot of hoops to jump through as their screening process for tenants is efficient. But they were just thorough. Amanda in the office literally walked me through the set up of my Tenant Portal by staying on the phone with me with step by step instructions. She & Estephanie were more than amicable and pleasant to do business with. Prior to move-in, there were a few things I wanted addressed, and I was given no flack as they took care of those repairs. I found them to be professional & have no complaints. As we have been here a couple weeks now, I have noticed a few other things that need addressing, and have gone the proper channels by following protocol with a service request. Though they have not been addressed yet to this date, they are not issues detrimental to safety or health and I am sure they are not considered top priority while making repair rounds. I am overall pleased and quite hopeful of our business relations in the future. As someone whom holds Ethics and Professionalism as staples for my practices, I currently see no holes in theirs. Like many situations, different factors apply & create a different experience. In my experience, it's best to uphold high standards for oneself, and usually the response is to get back the same in return.
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12/03/2014
By: Keith P.
Parcel Plus
I recently sent a "Harry Potter-type, " magic wand to my daughter that I had hand made from the leg of a Sandhill Crane. I had packed it in a wooden case I made especially for it. Ms. Damian went out of her way to help me see that it was packed properly, and had me bring it in unpacked so she could assist me in packing it correctly. She went far out of her way in assisting me, providing me with packing material at little or no charge. On my final visit there, to show her a video of my daughter unwrapping the unexpected gift, I had the opportunity to watch her service customers for over an hour. I would say she is anything but rude. She might be blunt, and for some idiots that is mistaken for rudeness. Some of us do not suffer low IQ people gently especially when they should be old enough to know how to do some of this stuff themselves. Prices? About what you would expect when a US postal stamp costs $.50 for a 1 oz letter. Nothing is inexpensive anymore, got to love those unions. I love Ms. Damian, she is a breath of fresh air.
08/11/2015
By: Derek R.
Texas Renters
When we were in the market for a property manager, our Realtor recommended two companies to get in touch with. We called both, but never received a return call. We did a quick interned search and sent out emails to 4 other companies in Houston and called the 4 with the nicest websites. We immediately received a call back from Texas Renters. the lady's name was Mrs. Rose. She provided us with all the info I needed and if I needed anything else, she was the person to contact again. Before we knew it, she had an account rep out to our homes and we were rocking and rolling. There was no time lost. Within 2 weeks we had our first tenant and the company guaranteed that if there were any problems, they would pay to find a new tenant How cool! Well, that was 1 year ago. So far we're pleased with the service. The staff is responsive and they know our business well. Sam and Carla (the owners) have taken personal responsibility to assist us as well. We have no complaints so far and I highly recommend them.
08/01/2016
By: Andrew F.
AAA CDL School
Hello,I had to go through Lone Star College and sign up a contract because of AAA CDL School. All the professors from Lone Star college were laughing on me as if I am dumb and yes I was. All my money paid to AAA was of no use since none of the big companies will hire me.This school is good for those students who are in the transportation business or knows somebody and can get the job with or without manual truck driving experience. If you want to go as a real professional driver then you need to learn the basic fundamentals through professional school or by trucking companies. There is no shortcut.It was a different ball game when I learned Pre-trip Inspection, backing, driving 53" trailer (not like the Junk, AAA has), log, coupling, uncoupling and more through lone star so don't waste your money on this AAA school. Do some research before you join anywhere.Sorry Ceaser. You are really nice person but the standards of the school are really low and you need to improve it.
04/01/2010
By: victorarnold
The UPS Store
This morning about 6:30 I had a flat tire on my way to work and was able to get to the Champion (?) parking lot at US 59 and 90 (old Bill Heard Chevrolet). I cannot express my appreciation for the amount of assistance your security guard gave me. My lug wrench was too short – he had a nice long handle oneMy car was slipping off the jack – had a nice, wide base jackI tore the nozzle off my new portable air compressor trying to pump up the spare – he had a good functional compressor and helped me inflate the spare above 18 psi The manner and support he exhibited was very encouraging in my time of intense pressure (already late to work). Again, you have the right people at the right time that are very well trained and friendly. Thank you so very much for you assistance. Victor E. Arnold (Vic)Sr Principal Engineer-Bechtel Corp.Chevron Pascagoula Base Oil Project
02/06/2013
By: stevenorthcutt93
Terra Residential Services Inc
I've had the great experience of dealing with TRS for better than six years now on an investment property in Spring Texas. As with any investment property there have been occasional issues that require immediate action. Everyone of the people I've dealt with has been outstanding. They've notified me immediately, made recommendations based on their previous experiences, and taken immediate actions as required. Always with a focus on the tenant's needs and the lease. As an absentee owner I couldn't ask for more than what TRS has provided me. All at a very reasonable cost. Incidentally, my tax consultant appreciates the clear concise records they provide me as we'll. believe me, all property managers are NOT the same. I'm not sure if this review allows my name and email to be published but please contact me via TRS if you would like to hear more from me.
01/29/2015
By: Terri B.
Van Mor Properties Inc
I have lived in Green Oak Park, a community that is serviced by VanMor properties, for 11 years. I have found the staff very courteous, helpful, and kind with handling request or concerns that I have had. I know that they are only the management company and decisions are made by the HOA board and other committees in the community. Vanmor properties only facilitates business that is delegated to them by the board of the community that they manage. Residence, by law, are sent four letters, including one certified, with a two week period between each one of those letters to correct or to respond to any violations or concerns. Vanmor also does not set HOA fees. The board does that as well as determine what those fees pay. If people get involved in their community then they will not be so misinformed.
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03/17/2017
By: Deborah E.
NB Contractors, Inc.
I hired N B contractors to find a leak and fix after 3 other contractors failed. Everyone else had address issue through the flashing the outside deck and caulking. Bob the owner was the only one that took the time to take the floor inside the house up to see that it was coming from the outside underneath and through the wall. There of been no leaks since he worked on it. You cannot even tell the floor had been pulled up . NB contractors created an outside patio area and solved a drainage issue. Bob has always been professional. His crew shows up in a timely manner and cleans up after themselves. Bob comes and checks on all of the work. I'm about to remodel two bathrooms and NB contractors are the contractors I will use because I trust them. Deborah
08/08/2017
By: Jeff G.
ARI Construction
I had work done on my house due to damage from Hurricane Ike. Work was great and fine until last night during the rain. My new roof sprung a leak. Since I'm under warranty, I don't anticipate any problems getting it patched/fixed. However, they don't show any good business sense when a past customer, or anyone for that matter, is trying to contact them through the office phone system. First, your only option is to leave a voicemail. Second, 3 of the 4 voicemail choices are full so you can't leave a message anyway. I see a trend. They are not being responsible by reviewing and archiving old voicemails. I am very disappointed trying to contact them for a very simple problem...very disappointed.
Tips & Advices
If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered.
Absolutely ask. Paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. Include this payment plan in the contract, as well.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work and all costs are listed in the contract, including details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Yes. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.

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