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12/07/2016
By: Desmond S.
My Appliance Repair Houston
I have an Amana Vent Hood in our beach house down by the Gulf. We have a place down in Surfside and we spend a lot of time down there in the summer. This year we had it closed down for a couple months this winter, and the first time I opened it up for the spring we spent the weekend. We were cooking some dinner Saturday night and we fired up the vent hood to suck up the smoke and fumes from dinner, and immediately we noticed a whiny noise that we never heard before coming from the fan. So I shut it down, and opened the nearest window and turned on a fan. The next day I looked up Appliance repair companies that serviced our area, and I came across My Appliance Repair Houston on the internet. So I gave them a call. I was happy to hear that they serviced our area. I scheduled a day for them to come out two Saturdays from when they called them, because I knew we were planning on spending that weekend at the beach house. The Technician Steve showed up Saturday morning and went to work on the vent hood. Turns out a mouse had crawled up inside the vent hood and left debris in the fan, and that was the noise we were hearing. I asked him if he could just change the fan. The idea of a mouse leaving anything in my fan that hangs above our stove kind of creeped me out. Luckily Steve had brought a fan with him because he had read the notes I gave when I called up, and brought the fan with him just in case he needed it, because he said it was a bit of a drive to get to us. I was so happy I told him to go ahead and replace the fan. He did a great job, and I was so happy he had all of the parts he needed, so we did not have to schedule a second visit. This company is very professional I will definitely call them again in the future, and Steve let me know that they service the area in Houston where I live. So I can give them a call if I have a problem at home also.
11/08/2016
By: Fred S.
My Appliance Repair Houston
I am a chef and I have an older model Sub Zero 36" refrigerator/freezer it is in pretty good shape. The compressor unit is located on top of the unit (Model 251RFD). I think it was a 1983 model. It came with my home when I purchased it. It was an old house that I bought. I remodeled my kitchen but I really like the look of this model. The Sub Zero has run fine since I moved in, until a week ago. I noticed in the morning the refrigerator just did not sound right. The compressor seemed to me to not be running right. My friend who has a similar model Sub Zero recommended myappliancerepairhouston.com. He recently has problems with his Sub Zero, and he said that My Appliance Repair Houston was a great service company, fast and professional. I called them up. The operator Christy was very friendly and she helped me set up an appointment the very next day. The technician Victor arrived on time, actually I think he was a few minutes early. He was friendly and professional. He came in took a look at my Sub Zero, and after inspecting the compressor, he informed me that I needed a new fan and that the compressor was very dirty, and that if I wanted he could clean it for me. He cleaned out the compressor area very thoroughly and even showed me how I could clean it out myself. He informed me that these types of refrigerators last twice as long if you clean out the compressor area regularly. I was really impressed when he handed me the bill. It was very reasonable for all of the work he did. I thought teaching me how to maintain my Sub Zero so it would last for years seemed above and beyond the call of duty. I would recommend this service to anyone. I could not be happier with the way everything turned out. Thanks Victor I will be giving you guys a call the next time I have a problem.
01/29/2017
By: Steven S.
My Appliance Repair Houston
I was dubious about buying a Samsung refrigerator because Samsung are known for phones and TV’s and electronics, but I never really heard much about their appliances. So when my wife started pushing for a Samsung refrigerator I was dubious to say the least. I believe in buying products from companies that specialize in that type of product. Like electronic companies should not be making appliances and appliance companies should not be making cell phones. All of that aside, we have had our share of problems with the refrigerator since we purchased it. Now surprise, surprise, we are having another problem. The refrigerator is not staying cool enough. So we called the good people at My Appliance Repair Houston to set up an appointment, because I learned the last time we had a problem that Samsung’s warranty department is largely worthless. However My Appliance Repair Houston is a great company that we have been using for years. They sent over William to take a look at our refrigerator. We have dealt with him before, and he is very good at his job. He gave the refrigerator a once over, and hook it up to his diagnostic machine, and told us that the control board in the refrigerator needs replaced. I thought wonderful. More money wasted on this lemon. The estimate William gave me was very fair. The worst part about the bill was the Samsung part necessary to fix the refrigerator. We gave him the go ahead to order the part. He returned a couple days later replace the part. I am going to start shopping for a new refrigerator, but for now thanks to the good people at My Appliance Repair Houston we are back up and running. Great repair company, lousy refrigerator.
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12/24/2016
By: James D.
My Appliance Repair Houston
We had a Thanksgiving Day nightmare this year with a side of stuffing. All of our relatives were coming to town for the first time in several years, and there was a lot of pressure to create the perfect Thanksgiving meal. That is when out Dacor double oven range decided to act up. The Oven just shut itself off halfway through cooking the turkey. We should have had somebody look at the oven before thanksgiving, because our oven did this one time before, but it was an isolated incident, and I guess we made the classic mistake of thinking everything would be fine. Thanksgiving Dinner was ruined. The turkey was finished 2 hours later than everything else, and it was dry. I was so embarrassed. The next day I call My Appliance Repair Houston, and scheduled an appointment for the first of the week. They sent out a technician named Vince that we have worked with before, and he is a very friendly and competent technician. He looked at our Dacor oven and he told us that we needed a new Thermostat. He gave us a very reasonable estimate, so we told him to go ahead and do the work. He did a great job, our oven has worked fine ever since. This company always does a great job and they do not cost you an arm and a leg. I just wish I would have called them sooner, and maybe my Thanksgiving dinner would not have been ruined. That is why they say a pinch of prevention is worth a pound of cure.
01/07/2017
By: Janet G.
My Appliance Repair Houston
Being a restaurant owner I Learned a long time ago, that when I comes to ovens and stoves Wolf is the only way to go. I use Wolf appliances in my restaurant, and I also use them at home. I have a Wolf dual fuel range and oven and the other day I was using to bake bread when the smoke alarms went off and I ran to the kitchen to find a black charred pile where my bread should be. I shut the Oven down right away. I called up Dallas Fort Worth Appliance Repair. The sent us out a technician to look at it. He examined the Oven and said that we had a faulty Heating Element, and that he brought one with him because he had read the notes the operator who set up the appointment had taken, and he figured that the heating element would need replaced. That made me happy. I gave him the go ahead to fix the Oven, and before you know it he was done. The final bill was very reasonable, and it has been working fine ever since. Dallas Fort Worth Appliance Repair is a great company, and they have great technicians who really seem to know there stuff, and it is really refreshing to see a repairman who comes prepared, and does not have to return on a different day to actually do the repairs. Great job!
02/01/2017
By: Leslie G.
My Appliance Repair Houston
We used to have an old Kenmore stove in the first house we ever owned together; and we hated that old stove at the time. It was missing knobs, and it kept uneven temperature. The burners were all crooked. So when we bought our second house we bought a Wolf Range and Oven. It is the best appliance we have ever owned. It has a built in griddle. We use it all of the time. As a result it was starting to show signs of general wear and tear. One of the burners was starting to act a little wonky, so we decided to make an appointment to have the appliance serviced and cleaned. We called up My Appliance Repair Houston and scheduled a service call for Saturday when we would be home all day. The technician Terry showed up early and we showed him the unit in question. He said it was a nice Range and that he could make it work and look like new, so I told him to go ahead and work his magic. When he was done it was like magic. The entire unit was sparkling like new, and everything worked like new. All of the burners lit up immediately and burned smoothly, the oven door opened more smoothly and that faint squeak it made when you opened the door was gone. The whole appliance was like new.
11/30/2016
By: Vincent S.
My Appliance Repair Houston
My wife and I purchased a Kitchen Aid Refrigerator in Stainless Steel with Platinum Interior a few years back The back of the freezer will freeze up, makes this running noise that sounds like a motor is running and the upper refrigerator isn't as cold as it should be. I figured we better call somebody quick. I used my phone to do a search and I found a company called My Appliance Repair Houston. They seemed to have some good reviews so I figured I would give them a chance. I am glad I did. The Operator was very friendly and helpful. The Technician arrived on time and was a very friendly gentleman who really seemed to know his appliances. He looked at our Refrigerator and gave us a very reasonable quote. We decided to have him go ahead with the repair. He had it finished in no time. The final bill was exactly what he quoted us. It was a very positive experience all the way around. I usually do not bother writing reviews, but when the service is this good, I believe in giving credit where credit is due. I would definitely recommend My Appliance Repair Houston to my friends and family.
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12/14/2016
By: Eric D.
My Appliance Repair Houston
A couple of months ago my teenager somehow managed to damage the rubber seal on the inside of the door of our GE Profile Refrigerator. I will not recount the story they told me because it was too ridiculous to relate and I am pretty sure that the whole story was an elaborate fabrication. So getting beyond whose fault it was and what stupid thing they were up to when it happened, I called My Appliance Repair Houston, they are my go-to company for this kind of thing. We have been using them for all of our appliance repair needs for years both at home and at our restaurant. As usual they had somebody out that week. They sent out Victor. He is a nice guy. We have dealt with him a couple of times before. He brought the parts with him, and had the seal fixed in under an hour. The price was reasonable, and thanks to the good people at My Appliance Repair Houston the whole experience was very painless. This is a great company, and great service companies are hard to find. If you have a broken appliance in the Houston area you should give them a call.
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11/08/2016
By: Christy H.
My Appliance Repair Houston
I am the mother of 3 kids and they run me ragged. If you have kids yourself you know you cannot be without a washer and dryer, or you will literally end up buried under a mountain of dirty clothes. The other day I was doing a load of my kids clothes when the Dryer just quick working and would. I immediately panicked and called my poor husband and had a total meltdown. Our kids are having a sleepover this weekend and I have laundry that needs done. My husband calmly told me to calm down and he would take care of it. He got off the phone with me, and called myappliancerepairhouston.com he set up an appointment with them. They had a technician at our house the next day. His name was Henry and he arrived on time, and he was very nice and professional. He took a look at my dryer. He seemed to know right away what was wrong with it, and he fixed it with parts he had on his truck. He did a wonderful job and had me back up and running before my kids even got home from school. I would highly recommend this service.
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11/25/2016
By: Phillip S.
My Appliance Repair Houston
I have had U-Line Refrigeration Drawers for a couple of years now, and I could not be happier with them. The other day I noticed my refrigeration drawers was making a low hum that I never noticed before. It is slight, but one of the things I love about my U-Line Refrigeration drawers is that they are practically silent. I called up Authorized Repair Houston. I really like their service. I have used them in the past and they are very professional and reasonable. I was not disappointed they arrived on time, and before you know it, our technician George figured out what was wrong with it, and had it running silently once again. The technicians at Authorized Repair Houston are great, once again they saved the day, and they did it without costing me a fortune. Thanks guys!

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