11/30/2016U S Flooring Factory Kitchen & Bath
Now that the hustle and bustle of Thanksgiving is behind us. I want to give thanks for the wonderful people at:US Flooring Factory Kitchen & Bath Cabinetry, Building Supplies, Carpeting 8000 Gulf FwyHouston, TX 77017Two weeks before Thanksgiving I was informed that the holiday would be hosted at my house. (My husband is always volunteering me for last minute things.) We bought a fixer upper last year and there is no way it was ready to host friends and family for an elegant dinner. I was franticly calling everyone from Houston to Galveston to find a company that could help me with my flooring needs as well as cabinets and if the price was right and I could stay within my budget, I would love to have Granite countertops as well. I couldn't find anyone to help me with such short notice. (Not until my fairy Godmother, Kimberly)I lucked up on US Flooring Factory as I was running errands in Friendswood. I walked in there show room and was greeted by a spunky young lady named Kimberly. She was anxious to help me with all my needs and wants. She followed me to my house and took the necessary measurements for everything I wanted. With their affordable pricing I was able to get everything I needed and yes, I got my granite countertops. Everything was installed and cleaned up before my big house debut on Thanksgiving. My beautiful flooring, cabinets and especially my granite countertops were the topic of conversation amongst my friends and family.Happily ever after thanks to my friends at US FLOORING FACTORY!
Great pre-installation service. Charles took time to meet me at the warehouse to view samples and give advice. There were problems with the product that was installed as well as with the quality of the installation. Some issues were taken care of by Primstone, but some were not: Three out of 7 of my marble counters were poorly finished in that they had a dull finish instead of a glossy finish. One of the 7 counters also had deep scratches on its surface. Compared to the glossy finished counters, the dull counters have etch damage. I had a marble restoration company look at the problem countertops, and they quoted me $1000 to sand and refinish them to the proper gloss level. In addition to the above issues, a few of the sink cut-outs have chips in them. The chips were filled with epoxy, but one of the fillers fell out and another one of the chips (approx 1 inch long) is filled with epoxy that does not match the color of the marble compared to how well the other fillers match. Primstone did not step up to correct these problems because they were not reported at the time of installation.
02/17/2017Countertops & Flooring by Traditional Designs
Traditional Designs is amazing and they really care about the customer and getting you exactly what you are looking for. They installed quartzite in my kitchen and it looks phenomonal. Martha goes above and beyond to make sure you are happy. Martha was so patient and caring trying to make sure I was getting exactly what I wanted. She and her husband are GREAT people. If you are starting any remodel, please go with this company. You will be so happy with the results. Not only did they complete the job perfectly (including plumbing), they followed up to make sure everything was just how I wanted it. If I have any other remodel job, I will use them again and again. The crew was so neat and clean. I would highly recommend this company. When you use this company, not only do you get a great job, you gain new friends. Truly nice people!!!