I have used the auto repair services of Bemer Motor Cars for the past 3.5 years- since May 2011.I have a 2002 Range Rover 4.6HSE that I purchased preowned at 90,000 miles in 2007.Over the years they have repaired/replaced the following on my Range Rover 4.6HSE : ... transfer case; radiator and heater block; front drive shaft; oxygen sensor; motor mounts; brakes; radio, and air suspension system.With the exception of the air suspension system, once they repaired an item the first time, it stuck, never to give me concern again, even beyond the two year warranty.Regarding the air suspension system which is a challenge for all Range Rover owners, that too seems to finally be working properly now that the compressor and valve block have been replaced at 155,000 miles.So - for ACTUAL AUTO REPAIR, I give them a rating of 4 out of 5 starsBut - for SERVICE and Conveniences .... 5 Stars - EASY!RATING BEMER Motor Cars for Overall Service is higher. They truly deserve a rating of 5 Stars. For these reasons...Very Clean waiting area with Wi-FI ( in fact there are two waiting rooms -one a bit more quiet than the other)very clean ladies bathroomfree Coffee.. is available even in the middle of the day; a bowl full of peppermint candies at the front deskFresh Fruit ... I have observed them bring in fresh fruit bowls of pineapple; cantaloupe; mango; etc, to their mechanics in late afternoon and also serve fruit bowls to customers in the waiting area who have been there an extended length of time.They have a Shuttle Service that I have used, that will take you to local auto rental businesses and provide a discount with a couple of them OR it will even shuttle you home to wait for the repair. Jose, the driver is exceptionally nice. In fact, most all of the staff is. It is a family owned business.I have also used the Rental Cars that Bemer Motor Cars have onsite. These are usually below the rental rates for traditional car rental companies like Avis etc. ALERT! - Their gas gauges are also usually near empty so be sure and plan to swing by a gas station shortly after leaving the repair shop.Washed, Waxed, and Vacuumed. ...And finally once the repair is done and I pick up my Range Rover, it typically has been washed, waxed, and vacuumed.The two repair shops that I used for several years that had been mentioned in the Range Rover forums, didn't come even close to offering the level of services that are common at Bemer Motor Cars. No doubt, Bemer Motor Cars is not perfect, but their effort is commendable.Going forward, I have every confidence that when something breaks down in my vehicle, their crew will be able to make the correct repair and get me on the road again.
I don't know about yasuckdick's review, but I gotta tell ya.. I totally DO NOT AGREE... The current vehicle I have, I bought from them.. it was/is my *4th* vehicle from/thru them! Here's my story... Yes my 4th vehicle from them.. They have always taken care of whatever issues were in their power to help with.. which luckily for me have been very few.. considering they are used cars. As far as used car dealers.. Orlando has been a dream.. no embellishment involved in that statement. My situation with them right now is this .. My van has been Repo'd, but not after them giving me 15 months without payments. When my Fiance' came down with Cancer in Feb of 2014, they were nothing but extremely understanding.. they gave me nothing but time. They gave me a call in November last year saying that it has been a long time since I've seen them with a payment. At the time I was in PA working away from home, trying keep the lights on and the rent paid while my Girl was back here (Houston) fighting her cancer. I said that I would see them as soon as I could. I came back and found she was trying not to worry me.. She was not doing as well as she was letting on to me, while being outta town. We went north to NY where she had different Dr/Health care, and family support. Well.. we lost our Chrissy to that retched cancer. I have been lost for months. As I said, these folks were great to me!! But how much can anyone expect from a business. Maybe more contact would've helped .. but as I said .. I have been completely.. 'Completely' lost in myself. If it weren't for a *GREAT*, elderly friend (that I consider as an Uncle) to move from his Apt. home to mine so that I wouldn't lose my Apt., I would've lost everything!!Bottom line... yes, they Repo'd van, but they were soooo patient with me and gae me soooo much time, and yes, I forgot to stay in contact with them... but still... I think these folks are Great!!! !! To Hell !! with yasuckdick's review.If you need a used vehicle.. go see these folks .. they're great people.
ive read all these reviews and i am sure these people are lying....ive been purchasing and paid off my vehicles at this car lot for more than 20 yrs. if they are committing fraud why have they been in business so long, obviously they are doing something right. ive always been treated with respect and i saw a review of this lady saying the secretaries look like cantineras...who cares about that!! just give ur payment and thats it..but of course we women always have to critisize the most dumbest things.also, you cant expect to drive a car without making proper payments on time duh!!! stop being so close minded..if you dont understand the contract dont sign it. any attorney will tell you that!! sometimes we hispanics want to drive nice luxury cars and not want to pay or expect the business not to repo...ive had my ups and downs and when i couldnt pay for my vehicle i gave it back!! my parents, brothers, tias have bought cars here..but then again we r responsible people..you cant expect a used car to drive like a new car. if you want that go to a new car dealership but i bet all these people who wrote these reviews are bad payers, with bad credit and many repos with other car lots. it always easier to write just one side of the story but rarely do they say the truth!!dont believe these crazy ignorant people..