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By: C. G.
Oaks Of Timbergrove
I've lived here for a year and am about to leave. Lots of great things about this place, so I'll be perfectly honest. Here's what I have to say.First, the good: -About half of the office staff are super friendly and helpful. -Considering the location and size of the complex (it's pretty large!), it's very quiet and feels safe (note that I'm a young single girl, living alone). -I've never had a problem with rowdy or obnoxious neighbors. -I like my apartment itself - it's old, but has a good layout. Great square footage for the price.-Assigned, covered parking with towing enforced.Now, there are a couple deal-breakers going on...-Maintenance. They're good about fixing small things. But all the apartments FLOOD HORRIBLY EVERY TIME IT RAINS! And every time I call to report it and submit a maintenance request; nothing is done. ONCE they replaced a portion of my carpet pad. But there is permanent damage, including rotted baseboards.-Yes, there are tons of roaches (and spiders!!), especially in the summer. The pest control makes no difference (I found bugs days after they made us move all our furniture to spray). The buildings are old. Bugs get in.-The OTHER half of the office staff are rude, unprofessional, and disorganized. They lose/forget important things, and aren't very good with package slips. I notified the office staff weeks in advance of my move-out date. I was assured it would not be a problem (extending my lease a couple weeks). Not long after, I received a call telling me that I needed to move out because another tenant was due to move in. When I tried to reason with them, explaining my prior conversation, the office staff HUNG UP ON ME. I had to call back twice and visit in person to straighten things out. I've enjoyed most of my time living here. Never felt uncomfortable. If it weren't for such deal-breakers, I would totally stay. If you can put up with them, it's worth your money. Can't beat the location! Just remember, the rent is cheap for a reason.
By: My N.
Enclave At Copperfield Greystar Management
Talking about The Enclave at Copper Field Apartments, I would say three points: Great Customer Service, flexible Rental Policies, and Care for Residents.1- Vanessa Flores, Director of First Impression is the real Brand Ambassador for this apartment complex. Nearly one year ago, when I looked for an apartment that suited my family’s budget, I found the Enclave at Copperfield which was near my previous apartment, just 3 minutes away by car. When I first met Vanessa in her office, she offered me with her genuine and natural smile.Knowing my need to look for a 2-bedroom and 1-bathroom apt, she actively introduced me everything related to this type: from the surface, apt comforts, form of monthly payment to other fees, parking and other public benefits. She was very proactive, kind of “thought reader”. I just sat there speechless and listened with satisfaction. The conversation took place in a natural manner making me feel comfortable and happy.2- Flexible rental policy is another great point that I found at The Enclave at Copperfield. While other apartment complexes around rigidly ask customers to show a copy of apartment insurance policy and electricity lease, these are not initial requirements here3- The Management Team really cares for residents. Parking overloaded is always a lasting problem for nearly all apartment properties. To deal with this “lasting” problem, the Management coordinated with Capitol Wrecker, a towing company, to control the number of cars parking daily. All residents’ cars should be registered, otherwise, they will be towed away at the owner’s expense. Thanks to this action, all “unregistered cars” suddenly disappeared from the parking area, returning empty parking rooms for entitled residents.I feel happy to sign another one-year contract with the Enclave at Copperfield. This is a great place to live, although it is just temporary. I strongly recommend the Enclave at Copperfield to those who may be interested in.
By: Alex H.
Stillo Construction
Stillo did a very lengthy series of repairs on our house. What started as a seemingly small job mushroomed into a much larger job very quickly as a serious amount of underlying wood rot was discovered. All work included, Stillo performed about 6 months worth of intensive work, stripping off a significant amount of improperly installed stucco. The poor initial install had caused some walls to be so severely rotten that the old studs looked like pulp. As a former contractor myself, I was very discerning and thorough in the selection process leading up to selecting Stillo Construction for this job. Stillo was 1 of 5 contractors allowed the opportunity to bid out this job. With all factors considered, I decided Stillo was the most fair price given their extensive knowledge, experience, large crews, and attention to detail.Being a 6 month job, a few issues did come up. At one point, during the repairs, a tarp blew loose during a rainstorm, and some leaking resulted. Stillo repaired all of the minor damage without any argument, free of charge, and made it look as if nothing had ever happened.In the end, Stillo was contracted for numerous jobs. Every bit of work, or change to any work was very professionally handled through detailed, and itemized contracts. Stillo also provided their proof of insurance without me even requesting it. They provided a $1 million liability policy.Stillo did an excellent job with clean up, and considering that they virtually rebuilt the house, we could not be happier. All the paint was matched perfectly, tile work looks amazing, the stucco looks great, and was done to code, and built to last. Every step of the way, Frank was happy to show me the underlying rot, and justify any work that needed to be done. Fantastic work overall. Without a doubt, Stillo has to be the best Stucco contractor in the Houston area, if not in all of Texas. I would give this job a 6 our of 5 stars. Excellent work.
By: Gertrude G.
Texas Renters
Wow! After reading all the other reviews I am shocked! Had I read them beforehand I may not have moved in to my current property. However, my experience has been completely different, and Estephanie made my application process as painless and smooth as possible. Don't get me wrong, there were a lot of hoops to jump through as their screening process for tenants is efficient. But they were just thorough. Amanda in the office literally walked me through the set up of my Tenant Portal by staying on the phone with me with step by step instructions. She & Estephanie were more than amicable and pleasant to do business with. Prior to move-in, there were a few things I wanted addressed, and I was given no flack as they took care of those repairs. I found them to be professional & have no complaints. As we have been here a couple weeks now, I have noticed a few other things that need addressing, and have gone the proper channels by following protocol with a service request. Though they have not been addressed yet to this date, they are not issues detrimental to safety or health and I am sure they are not considered top priority while making repair rounds. I am overall pleased and quite hopeful of our business relations in the future. As someone whom holds Ethics and Professionalism as staples for my practices, I currently see no holes in theirs. Like many situations, different factors apply & create a different experience. In my experience, it's best to uphold high standards for oneself, and usually the response is to get back the same in return.
By: Carlv M.
Chateaux Dijon
I have lived at Chateaux since 2007. I love it here! Why? Because your not just another tenant or an apartment number. They know you by your first name. They care about their residents as if they were family. As a tenant/ office team we've helped other tenants having difficulty in one way or another whether it be a ride to the grocery store or Lakewood to checking on a neighbor, friend, fellow dog walker you haven't seen in a few days. The familiarity is what attracts me and keeps me here as a tenant. My prices go up like everyone else's and I vow to do whatever it takes to be able to continue in my beautiful cozy apartment. I have lived in four units and it's my experience no two units are exactly alike! Unique! I have never been robbed and my vehicle has never been broken into but it doesn't surprise me that it has happened. It's happens everywhere folks. There are some lazy pet owners that do not pick up after their dogs BUT there are dog bag stands all over the property. I have no problem picking up another dogs doo doo as well as my own dogs doo doo but hey that's me! Laundry rooms are everywhere. Maintenance comes in a timely manner. Often you'll find me in the clubhouse eating popcorn provided by Chateaux, surfing the internet on one of 6 computers. Gloria, Wayne, Eric, David and the blonde lady are wonderful. I love them and call them my friends
By: T. D.
Chateaux Dijon
I do remember what they were like before the renovation and still I will stand behind recommending them to anyone else. I have had 3 friends move in the apartments who have either married or moved away for work and we still talk about the days we all lived there. I constantly have comments from visitors on how quiet and peaceful the apartments are. And I agree I live near the castle and I am not sure if I even have neighbors since I dont hear them. With that said, it has very friendly neighbors and it never fails that I am being waved hello or someone is saying good morning/afternoon as I pass them by when I am walking around. (I dont know them but its always nice to see a smiling face) I am not sure how many kids live in the complex but I have not seen many, but I can count them with one hand. DOGS! very cute ones too! they have dog friendly areas all around the complex. I know what the apartments looked like before and after and I can say they are a HUGE improvement, aesthetically speaking. Its unfortunate that some have not had my experience with these apartments, all I can say is that I have lived in other apartments and NONE have been perfect, but if you are looking for longevity and place to call home. (like I have) Chateux has it!
By: sunshine408
Villages of Briar Forest
If you are considering this Villages of Briar Forest as your next apartment complex you may want to check out their policies on parking before you sign a lease. All visitors who do not have a permit permanently affixed to their car must park outside of the gates provided that they are lucky enough to get one of the few parking spots, approximately twenty parking spots for the over two hundred units in the complex, that are outside of the gate. Which means all of your guests will have to enter a code and walk through a large, dimly complex to reach your apartment. If they have to carry anything with them at all you will likely be meeting each your guests at the front gate and transporting them back to your apartment. Even if you have a frequent guest that you have a permit for they may have trouble parking anywhere near your apartment as the spaces within the gates are very limited as well, especially if you live towards the back of the complex. Should your guest decide to drive into the complex and park without a permit be forewarned that they are quite likely to be towed to the tune of $225 for a single day in the towing storage lot. If you do not plan on having anyone come to visit you this may be the apartment complex for you.
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By: Robert T.
Hillcroft Apartments
I am a single father with a 5 year old daughter and we have recently moved into 3737 hillcroft apts. I am pretty picky when it comes the safety and and well being of my child's surroundings and place we will call home. After researching and viewing many apts in the area and other apt complexes around I chose 3737 hillcroft apts. the office staff is very friendly and welcoming. Gabby Cardenas was an angel in the whole process of me determining where I was going to decide to make a home for me and my daughter. She went above and beyond the expectations I had received from other leasing offices and apt complexes in helping me get what I WANTED instead of what I had to settle for. (Unlike many other complexes I had previously viewed. She delivered on every promise that was made and some. She is a part of the NEW management company, Presidiumre, that has taken over on the complex and are doing great things already with the property. Can't wait to see what the future holds for me and my daughter as residents of this property. Highly recommend you give her a call and see what I am raving about. Make sure you ask for Gabby and I am sure you will be happy with the results!!
By: Darren R.
Estates Of Bellaire
My wife and I moved into this property back in 2012 for our first apartment together. It was operated under different management at that time and although they were all friendly, the Berkshire Communities (current staff) is very professional and definitely easy to trust them as your landlord. In three years we never had a service request go longer than 48 hrs to repair (emergencies were handled immediately as well). The neighbors are all nice and ideal for any individuals whether your single, married, have a family, etc. Their pet policy is aligned with other properties and they provide many dog waste baskets around the grassy areas on property. The only negative comments we could make is the main gate malfunctions occasionally so be cautious of it's actions, as well as their could be more lighting throughout the visitors / 4th floor of the garage and exterior parking spaces inside the community. The property was very safe and the area is perfect if you're looking to live inside the 610 loop / Galleria / Bellaire area. Overall, my wife and I would recommend this property to anyone and we really enjoyed our stay at the Estates at Bellaire from July 2012 - Nov 2015.
By: Stef S.
Chateaux Dijon
In all the years I have lived here, I have never had my car or apartment broken into. I realize I am responsible for my own safety. I do feel safe living here. But I also realize that I live in the 4th largest city in the U.S. and crime is everywhere. You just do what you can to not become a victim. I urge everyone that reads this to go to the Houston Police Departments website and pull up crime stats.for different zip codes and include 77056. You will discover that every part of Houston has crime. I have friends that live in the Woodlands, The Heights, Sugarland, Katy, Meyerland, and here, and they tell me the same thing, CRIME IS EVERYWHERE! Again, you do what you can to protect yourself because no one can promise you that they are there to protect you. When people here have had their cars broken into in the past, it has been reported that they had left expensive items in their vehicles. I really think it is unfair for people to make my home sound like the ghetto when it is not. Chateaux Dijon is a wonderful place to live. Its sad that some people have personal issues that make the whole world look sour in their eyes. Thanks for your time!
Tips & Advices
If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered.
Absolutely ask. Paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. Include this payment plan in the contract, as well.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work and all costs are listed in the contract, including details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Yes. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.

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