10/09/2012
By: chefkms1969
Quality Door Service
Absolutely the best!!!! Bob (the owner) was not able to come out, but sent his crew. I called and 90 minutes later they were here. Shawn and his associate quickly diagnosed problem as my door was not closing. Sensor(which I didn't even know I had as it is located up by the motor and not at the usual place on the lower rail area) had been dislodged and was not aimed properly. They didn't even charge me their minimun service call fee of $89. I have been looking at replacing my door and motor for awhile for astetics and the motor is really old. After looking at Costco, Lowe's and other options, I will use no other than Quality Door Service!! They helped me in an emergency, didn't gouge me and I always prefer to support local, small businesses even if it costs me a few dollars more. Although it won't in this case. Call Bob for all your garage door needs!! PS...I never write reviews, but their efforts and service shoud not go unstated.
09/28/2016
By: balharbourct
Roadrunner Garage Doors
A+ Rating for the excellent customer service we received from Troy!. Our 20 year old garage door needed new lifts and maintenance for a long time. We called roadrunner garage door on Thursday late afternoon and by Fri at 9.30am he was at our door. His estimate was very reasonable. I asked him to start work. He and his co-worker started to work and finish it by late afternoon. The best part was he gave us couple of options and explains pros and cons of each option. We chose the option that was fitting in our budget. Our doors work so smoothly we can't believe it. We are glad we found an expert garage door technician! Thanks Troy for a nice job!
03/30/2017
By: Tonim M.
Magic TX Garage Door Services
Thank you Garage Door repair! My daughter backed into our garage door and dented the garage door. It came off track and did not fully close. I called the garage door company right away to schedule an appointment. They gave me a two hour window between 12-2pm and told me the technician would call before arrival. Sure enough the technician called 20 minutes before arrival showed up on time and was able to fix my garage door. He was very polite and friendly. I think Garage Door repair for their quick response and great service.
06/14/2017
By: John M.
Roadrunner Garage Doors
Couldn't be more pleased with the timely and professional service by Roadrunner Garage Door! Our garage door broke and I could not pull my car out of the garage yesterday afternoon. I found them in Google and spoke with Troy around 1:00p.m. He was here by 3.30p.m. And the problem was fixed by 4:30p.m in time to pick up my son from baseball game! He was very professional and courteous, and, of course, extremely timely!! 5 stars hands down! I will say one of the best and professional garage door repair company in Dallas.
09/20/2016
By: mikehartigan14
Roadrunner Garage Doors
One of the springs on our garage door snapped, and we wanted to get this fixed ASAP since we had guest coming for dinner. We called quite a few garage door repair companies in our area. Each of them was asking premium price since we wanted to get it fixed ASAP. Finally came across the roadrunner garage door and called them. They sent a technician within 45 mins. Honestly I didn't believe when they told me they will send someone within an hour. They also waived my service fees. They are the best in our area.
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09/23/2016
By: seancole14
Roadrunner Garage Doors
My daughter hit our garage door with her car last week. The door went out of track, and looked like it can fell from it any moment. We found roadrunner garage door online, and we noticed they offer same day service. I called and set up an appointment. The technician arrived on time. In an hour or so he put it back everything inline. The price was also reasonable. He also gave us a tip to improve the life of garage door chain. I definitely recommend to all.
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11/16/2016
By: matthewmoore
Roadrunner Garage Doors
Yesterday somehow my garage door completely stopped working. I came across Roadrunner Garage Doors website in Google and I spoke with Troy. Within an hour he stopped by and checked it out. Not sure what magic he has in his hand but just in few mins he fixed it and it started to work as it was before. I was glad he came out and fixed it so quickly. Thanks guys! It’s always good to have professional and reliable service companies in the neighborhood.
06/21/2017
By: Jennifer C.
Roadrunner Garage Doors
John did an awesome job replacing our broken spring and restored our door to a fully functioning state within 45 minutes. He was swift and knowledgeable on what was needed. Road Runner was prompt with their reply to our phone call and even placed a courtesy call when they were 15 minutes away. The fact that they provided prompt service on the weekend at a very reasonable rate was fantastic. I definitely recommend Road Runner Garage Door Repair.
10/26/2016
By: markmoorepr
Roadrunner Garage Doors
Troy and his team recently serviced my 3 doors garage. Those were old, off the track and making too much noise. Previously they had replaced garage door at my parent's location so I knew him very well. I called him and explained the problem. Next morning he came with his crew. They worked probably until afternoon and fixed all 3 garage doors. Now all the doors are very smooth and silent. Great guy! Excellent quality work at reasonable price!
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12/28/2016
By: beckyclark
Roadrunner Garage Doors
My garage door broke just 2 days before the Christmas and we had to go out of town. I came across Roadrunner Garage door and spoke with Troy. He immediately squeezed us in on the same day and fixed our door by 4pm. He was patient, fair, and professional. He explained how it probably occurred, what needs to be done and how we he was going to do it. What a great guy who I will certainly call again in the future and refer to my friends.
Tips & Advices
Monthly, carefully observe the door as you open and close it. If you hear or see anything unusual, take a closer look. The regular motion could loosen up some of the hardware, so take a few minutes to tighten everything up. Also, be sure that tracks, tires, and other moving parts are lubricated. If your door is painted, make sure it isn't chipped or peeling. Deteriorating paint on a wooden door could let moisture in, which leads to warped doors, while a steel door could rust.
On average, a new garage door installation will cost around $1,000. Most homeowners end up paying somewhere between $740 and $1,400, including the installation and the door itself.
It depends. For someone who tackles home improvement projects, installing a garage door might be a viable do-it-yourself project. An experienced wood or metal worker can install with the right materials, tools, and knowledge. Someone less experienced should contact a professional. Depending on the size, a door could weigh as much as 200 pounds, though some smaller or uninsulated ones could be less than 100 pounds.
If you begin to notice this around a change in seasons, check the lubricant on the tracks. Weather patterns will affect lubricant's effectiveness. Dirt or debris on the tracks could also be the cause; make sure they're clear and clean. If the tracks look fine, make sure the doors are hung evenly.
It could mean your tracks are either dented, falling, or otherwise misaligned. Misaligned or damaged tracks can cause the door to cease working or fall off its tracks. If your door is stuck, slanted, or looks unstable, call a professional who will have the right tools to fix the problem.

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