All American Locations & Hours Near Houston, TX - YP.com

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07/01/2013
By: steven-m
John Eagle Acura
I recently purchased a used car from John Eagle Acura, Houston TX and my sales rep was TJ Morin. I rate the dealership & especially Mr. Morin 6 out of 5 STARS, yes I know, but my experience really was that exceptional. Over my lifetime I have purchased at least 25 vehicles, new & used, for myself and family, but not only was this my first over the internet (I live in Pensacola Florida which is over 500 miles from Houston Texas), but also the first time that a full week later, I am 100% completely satisfied with the car, deal, dealership and especially the salesperson, no second thoughts at all – “WOW”.The first thing I asked when I called the dealership, about the car I had found on AutoTrader.com, and was transferred to Mr. Morin was; “The car looks good, but what are you not showing by the camera angles? Mr. Morin informed me that the car I was interested in was listed very recently and he had not yet had an opportunity to test drive the car & he would give me a call back. Within 60 minutes, Mr. Morin called me back and said that he had just driven the car himself and informed me of his impressions, both positive and negative (99% of which were clearly visible in the photos) and offered, I did not need to ask, to remedy all but one small item. This one item which was not highlighted in the online photos but was disclosed to me by Mr. Morin was that the “SRS” light was on and only a Mercedes-Benz shop could accurately determine the exact reason, which my local Mercedes shop confirmed. Just in case you are interested, the “BabySmart Airbag Deactivation System” which automatically deactivates the passenger side front air bag when a “BabySmart” Child Seat is installed is malfunctioning. Since I am in my sixties, I do not find this to be a major problem!I communicated with Mr. Morin multiple times viva email & phone and always received a prompt response and completely accurate information (Mr. Morin always answered his cell phone and if I called the dealership for him I was transferred to his cell phone). I received a call from Mr. Morin almost exactly half way home just to make sure I had not experienced any problems and once home, found an email from him asking that I please reply so he would know that I was home safe!My only regret is that due to the 500 miles, separating Pensacola, FL from Houston, TX, I cannot personally send many of my friends to TJ Morin and John Eagle Acura, but if you are considering purchasing a vehicle online and find one on their website, I believe you will find them as honest & above-board as I have. I can honestly say this has been my best vehicle purchasing experience ever!
03/03/2014
By: Bill R.
Russell & Smith Honda
Dung Le made my car buying experience absolutely fantastic. From the transparency that he provided at the beginning of my search process to the way he comfortably juggled no less than five customers on the night that I arrived to complete my purchase, Dung exceeded my expectations in every aspect.To provide context, I had been warned via phone and email by other dealerships of the shenanigans that I would encounter when making a purchase from Russell & Smith. For example, the following are direct copies of statements that I received via email:Gillman Honda of West Sam Houston Pkwy S: "I just spoke with my General Manager. We want to earn your business sir but we do not know how Russel & Smith are getting to that price since there is no more Honda Flex cash left in Houston at any of the dealers. I hope they are not trying to play games with you to lure you in."Honda of Clear Lake: "I understand that you are trying to get the best price out there. Unfortunately some dealerships send out quotes that don't include all of the costs associated with the vehicle. The price I sent is actual dealer net on the vehicle. I have a lot of customers that end up going to the other dealerships only to see the price go up when they get there. If you end up going to Russel and Smith and the price goes up, I would really appreciate you coming and dealing with me."What is really funny is that while I did tell other dealerships the price that I had been offered from Russell & Smith, I never mentioned the actual dealership making the offer. The other dealerships apparently knew of Russell Smith's "devious tactics". Needless to say, my guard was up when I arrived to Russell & Smith, and I was ready to walk out if I encountered any questionable behavior.Fortunately, I had a great experience. I kept waiting for Dung to apply pressure or attempt to change the terms that we had previously discussed. Yet, he was very straight-forward and professional, and if anything, I probably seemed a bit paranoid as I waited for him to mislead me. Sorry, Dung :-).In short, Dung Le made my purchase process incredibly smooth, and I can only hope that I will be able to deal with him again the next time I need to make a purchase. Thank you, Russell & Smith Honda.
09/23/2012
By: daveypc
Texas Quality Plumbing
I was having a major plumbing at my house and have called 3 plumbing company to assess the problem. All of them were insured, bonded and certified to do their job and everybody wants to charge a high dollar for their so called professional plumbing job. I was so desperate and needed the problem fix asap but I was so reluctant in spending the high dollar for their services. I did my research online and found Texas Quality Plumbing Co. I did not work for 2days to take care of this problem. And now this is the 4th plumbing company I called and explained to them over the telephone the problem without going around the bush and I was ready to hear another high dollar project amount. It is now 8:30pm and spoke with Mercedes. She said I can have a plumber be there in an hour but there will be a $50 trip charge to asses the problem. I was so glad to see Joe the plumber at my house around 9:30pm. He gave me his honest opinion and best solution to solve my problem which the other 3 companies failed. In short , Joe came back the next morning bright and early together with Josh and Josh 2(Pepe is the real name cuz his uniform was not ready so he borrowed the uniform of Josh 1) eager to work and to fix my problem the same day not 2-3 days as explained by the other 3 companies. They worked non stop for 4 hours without taking any breaks at all. I gave them drinks and decided to make lunches for them for their hard work and dedication. They found and fix the problem and even did extra plumbing services at a very reasonable price. Me and my wife were hats off to these hard working and knowledgeable team of Joe. They are very polite and works quietly just doing their job. No one is goofing off or playing around. For your next plumbing service I would highly recommend the plumbing team of Joe at Texas Quality Plumbing and Mercedes who is the friendly voice that sets up the appointments on a timely manner. She is very compassionate to our tragedy. Folks do not waste your time looking for other plumbing company. I almost fell for the other companies but now I am so glad I found Texas Quality Plumbing. To top it all they offered me 1 year 100% complete customer satisfaction on their services.
03/13/2013
By: jwfaulk20
Sterling McCall Hyundai
This was my fifth car purchased from a dealership and I can honestly say this tops them all. As a new parent on a budget and my car approaching its last miles I couldn’t imagine I’d be a proud owner of a 2013 Hyundai Sonata. Thanks to the team at Sterling McCall Hyundai I almost enjoy my 45 minute commute each morning. Below is the reason I rated them at the top of their class:Customer Service- Out of 10 inquiries to local dealers they were the first to contact me and offer their assistance in any way possible. Bill respected my time and was very patient with my specific needs (budget and time constraints). Without an appointment he welcomed me and although he had another client he set me up with a test drive right off so I would have to wait around.Quality of Work- For me efficiency is a big deal. Time is important and they did a great job managing mine. The whole process took all of two lunch breaks. Bill’s “four piece puzzle” approach laid everything out for me to be able to make a final decision.Friendliness- All of the staff involved made me feel comfortable and made the process enjoyable. There was a lot of joking around with each other in the building that made for a great environment. You could tell the people that worked there enjoyed what they do which was reflected in their work.Price- Leaving the dealership I felt great but a couple days later I received a phone call about a down-payment I was unaware of. I should have looked over the paperwork closer and this would have never happened but I simply missed it. I truly feel negligence isn’t an excuse for anything but it definitely threw me off guard since I didn’t have the money. Prepared to return the car they once more worked something out to fix my dilemma. Overall Experience- Overall I felt like a valued customer that was taken excellent care of. I will be purchasing from Sterling McCall Hyundai in the future. When you know what you want but don’t know how to make it happen this is the place to go.Personal thanks to Anthony Val Verde, Bill (William) Lasar, and John Juarez.
10/03/2012
By: robinj19
Texas Quality Plumbing
I've been very satisfied with Josh from Texas Quality Plumbing both times he has come out. The first time was to install a whole house water filtration system and fix a leaky faucet. After that I signed up for their membership program for $95 (I think), which entitles you to 1) annual whole house plumbing inspection, 2) $95 off your first service call within the membership term, and 3) additional discounts on any service.A few months later my shower drain completely backed up and I couldn't clear it via any of the usual methods. I called at 10:00 at night. Josh and his assistant showed up early the next morning and quickly cleared the drain. While here they also did the whole house plumbing inspection and flushed out the tankless water heater (which requires annual flushing with vinegar for 45 minutes). I thought there was going to be a separate charge for the tankless water heater flushing but to my pleasant surprise that was included in the whole house inspection. There was also a huge discount on the shower drain unclogging due to being a member. So the membership plan saved me several hundred dollars on the second visit over what I would have paid if I had called another company to clear the drain and flush out the water heater.I appreciate that both Josh and his assistant wore covers over their shoes to protect the carpets, and that they were both nice people and easy to deal with. Same for the dispatcher Mercedes. It was helpful that each time she called about half an hour in advance to let me know that the plumbers were on their way. I have recommended Texas Quality Plumbing to others and will call them next time I have a plumbing issue.
06/08/2015
By: East F.
Audi West Houston
After a long week or month of car shopping and a lot of jerk-off car salesmen, I was very pleased to walk into Audi West Houston and get nicely greeted. I was actually surprised by a great salesman, Mike Nelson; he certainly made my day! I'm a very "service oriented" type of consumer; I've worked in hospitality and know what it takes... it goes a long way. So typically don't buy a car from someone unless I like them and their vibe, so Mike really did a great job... thumbs up for Mike! Too bad for the other dealerships I went to - I went up and down the katy freeway, and was ready to buy a car... didn't even plan on getting an Audi, was just wanting to get something nice, but also wanted a good experience and some decent service. The other car salesmen at Toyota (right next door) Nissan, and Honda were all kind rude and sorry, but the least you can do if I'm buying a car is pretend to be nice! Yeah, so when Mike came over and helped me at Audi, I was already warming up and feeling better.Long story short, I walked in anxious and apprehensive, and left a very satisfied owner of a gorgeous vehicle.Complaints: the finance guy... after Mike went over everything with me and handed me off to this guy, he told me something else and blamed it on Mike, which for whatever reason really put a bad taste in my mouth. I don't really like surprises like that, especially when we're talking thousands of dollars. He bugged me to the point of taking away a star... hahaha.Since then I've loved all the Service guys, especially John. They are always great and have been most helpful.
08/06/2012
By: leotattoo76
Don McGill Toyota
Let me start by first saying, that buying the 2010 yaris id been looking for with super low miles was outstanding, my credit passed and the contract signed and the keys delivered in hand bout 3 days later. Awesome right, well here's where don mcgill ruined everything, its been a nightmare ever since, seeing as i had just bought a car, my family and i went on vacation, it happened to be i got my dream job in Florida, well the financing fell threw, the only reason i found out is that i called to see what was happening with our payment book, it took the "finance specialist" almost 2 weeks to return our calls and emails, totally disregarding the experation date on the paper plates they gave us, even after sending him a picture email of the expired plates, so we couldn't even drive the car, and now hes demanding we return the car!! how?!?! how can i do this with no plates am i supposed to drive a car threw 4 states, and they told me its my fault for taking the car to florida,( i thought i had bought a car, not rented one, where i take MY car is my own business) and that i should incur the 700 dollar cost to drive the car back, taking 3 days off of work to return the car. now my family of 5 is stuck in florida with no car and these guys dont even care that they botched the financing from the get go, and the sales manager just kept saying, your gonna have to return the car, dont do business with these guys, super sketchy, carless in florida
07/06/2013
By: plaidrose
Streak Auto Sales Inc
19 year old right out of tech school for the Air Force and headed to my first base and was definitely in need of my first car. I heard about Houston Premium from a friend that lives in Texas who told me they worked with buyers out of state and would ship the cars- I thought it was a bit sketchy at first but when I contacted them I was blown away. The customer service is EXCELLENT. I told them what I was interested in, what I needed it for, and the price range I had and ended up getting an amazing deal on a 2011 Toyota Corolla that was practically new. Low mileage, the inside still looked new, and the tires barely looked like they'd been around the block. The lady on the phone- whose name I can't spell- talked me through the whole thing (I was clueless on how to purchase a vehicle). Within a few days of getting everything sorted out financially the papers were overnight-ed to me, I signed them and sent them back and it was shipped to me in Arizona at a great rate. From start to finish they were extremely helpful, friendly, and knowledgeable- and best of all they were very military friendly. I'll definitely be recommending them to other Airmen on base, and have nothing but great things to say about this place. Thank you!!
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04/02/2015
By: Jennifer majors K.
Laird Landscaping
Five years ago we hired Laird Landscaping for a total redo of our front yard; new beds, landscaping, lighting, walkways, removal of old trees and planting of a new live oak in the front and red oaks in the back, cedar accent fencing and cedar posts on the front porch. Otis Laird provided us with a layout of the design, costs, etc. and when the job was complete, it was exactly as proposed. Our front yard was transformed and we could not have been more pleased with the outcome or with the quality of the work performed. We constantly receive compliments. Over the years we have hired Laird Landscaping in the spring to clean up our existing landscaping in both the front and back yards. This year, in addition to the annual clean up, we hired Laird to redo our backyard, complete with patio cover, new fencing, clearing out existing beds and putting in all new plantings. Laird Landscaping completely transformed our back yard. It is a beautiful oasis and we love the patio cover! The team at Laird Landscaping can be relied upon to provide professional, dependable and quality workmanship. We would recommend Laird Landscaping to anyone who is looking for a reliable, professional, landscaping company.
01/07/2013
By: yvette.gaubert.3
Manny Molinar - State Farm Insurance Agent
When our previous State Farm agent relocated her office to another part of the city, we decided to look for a new agent located closer to our home. We called Manny’s office and were greeted by a very friendly and professional staff. We met with Manny in his office that same week to discuss transferring our policies, and adjusting our level of homeowners coverage due to a recent major renovation of our home. Manny was very attentive and had several good ideas as to how we could better calibrate our coverages and save some money. Especially helpful was his suggestion to have our remodeling contractor sign a certification statement confirming that our plumbing, electrical and heating & cooling systems had been updated. This suggestion alone resulted in a significant decrease in our annual homeowners premium!Any time we have a question about any of our eight State Farm policies (homeowners, 2-life, umbrella, 2-auto, personal articles, and long term disability), all we have to do is pick up the phone or email Manny…he is very accessible, extremely knowledgeable, and always quick to respond. We highly recommend Manny and his team!
Tips & Advices
Insurance agents will often try to "upsell" on various extra products that may be useful for certain people, but are generally excessive for the average consumer. Stick with basic plans that cover as much as you need without any additional costs. For example, if the annual cost of your auto insurance is 10 percent or more of the total value of your car, drop all but the most essential coverage. This is especially applicable if the car you drive is older and could be replaced with savings. Otherwise, you are paying for insurance that will never actually benefit you in the event of a serious crash.
Yes. Even after you've chosen a plan and started paying into it, consider looking around again when it comes time to renew the policy. Consider using an independent agent when searching for a new insurance policy. While traditional agents can still find a good deal, independent agents can choose from a variety of providers and tailor your coverage to your specific needs. The Internet has also made comparison shopping easy. Potential customers can often get free quotes online very quickly.
Send your insurer a claim form for each beneficiary in the plan, as well as a certified copy of the policyholder's death certificate. With the proper information, life insurance claims are generally straightforward. Problems may arise if the policyholder has died within two years of opening the policy. In this case, an attorney may be needed to settle the claim.
In the case of damage, take pictures of the affected area as soon as any safety or health emergencies are resolved. Take note of what happened and all the relevant circumstances and report to your insurer as soon as possible. If any of your possessions were damaged, use an inventory of your important assets and make note of this in the claim. Once an adjuster has made their own report, review it for accuracy.
If you're involved in an accident, you need to call the police right away and have them document the situation. You can file a claim upon obtaining the police report. It's also a good idea, if possible, to take your own notes to record: what happened before the accident, the date and time, traffic signs in the area and road conditions. Also get the other driver's name, address, license plate number, and insurance information. Even photos taken with a cell phone camera can help the claims process. Once you have this documentation, call your insurance company right away.

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