Auto Glass Now in Hot Springs National Park, AR with Reviews - YP.com
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03/27/2013
By: ahotsprings
Glasspro
I called Glass Pro last wk to have my windshield replaced. I asked what the price would be. The guy said more than I wanted to spend. He lowered the price $25 and said he'd throw in some wiper blades. I thought "ok, schedule it". We set up appt. I googled the shop and read some reviews. Didn't like em. I called another shop. He gave me a good price. So I called glass pro back and cancelled. The guy wouldn't let me cxl without giving him a reason! Seriously?! Told him I'd read some not so kind reviews and decided to go with another company. I finally had to hang up on him! Then he called my cell and left a message, which I still have. Said his name is "Gerald, Jarrell??" I couldn't understand it, then proceeded to say he takes it personally that I "heard" something bad against his company that he was the owner...he heard another company was talking bad about glass pro...that he'd soon be filing a suit against that company....that he'd been in business since 1987. Blah blah blah! I seriously did not ask to be involved in his drama! I called him back. I ranted some, he said he didn't want to lose my business...that he'd do it (replace my windshield) for free. I told him that I wouldn't let him nor his business touch my car. My co-worker is my witness to all this, btw! I went and had another awesome local company replace my windshield the next day. psst....it turns out that "someone" called his office pretending to be my husband...and asked if I had an appointment. I do not have a husband and the only people who knew about me wanting to change out my windshield was myself, my co worker, the new local glass shop (that I used) and GLASS PRO. I'm not saying it was THAT COMPANY who called but I know it wasn't any of the others! If I could have given this company NO STARS I would have. I hope my review has helped.
Tips & Advices
Many companies, both local and nationwide, specialize in automotive glass repair and replacements. Drivers should contact their insurance companies to find glass or auto repair shops in their network.
Windshield damage from anything other than a vehicle collision (including vandalism, storms, fires, and animals) is often covered by optional comprehensive coverage. Drivers should keep in mind that some plans only cover the side and back windows but not the front windshield. Without coverage, drivers must pay the entire cost of repairs or replacements.
Small windshield repairs can be finished in 30 minutes, while windshield replacements take about an hour.
The adhesives used in windshields need at least one hour to cure, so drivers must wait before getting back on the road.  Similarly, drivers should wait at least 24 hours after a windshield repair or replacement before washing their cars. The water and chemicals in the soap can weaken the adhesive. Because of the additional pressure involved, drivers should wait three days after repairs or replacements before going through an automated car wash.
Replacing a windshield costs between $150 and $300 on average.

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