Best 30 Department Stores in Hoover, AL with Reviews -
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By: Lisa H.
Five Below
Unfortunately we did not have a good experience shopping here. I took my 84 year old wheelchair bound mother here and purchased some items. On the way out the door an employee stopped us and said " Thank you for shopping please come again" . It was very evident we needed help getting out the door with a wheelchair and our packages... and he purposely turned and looked the other way in order not to lend a needed hand ! They might have a great store but their employees conduct needs an attitude adjustment! We won't be back.
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By: Someone S.
I would not recommend this salon or this JCPenney to anyone. The JCPenney salon manager at the Galleria is extremely unprofessional and rude to both customers and her staff. I had a small issue with my hair color having a reddish tint that I did not want and the manager refused to allow the stylist to fix it saying "It looks fine to me! If you want it redone, you will be charged for it". The poor stylist was upset and embarrassed by the salon manager because she wanted me to be happy and satisfied. Since the salon manager was being so unreasonable I asked to speak to the store manager who was just as rude also insisting it looked fine and who also said I would be charged to have it corrected. In frustration, I paid and left and went to another salon to get my hair color redone. I will never set foot in that JCPenney salon or store again while it it under such poor management.
By: Misty M.
Karlie the girl at the service desk was just soooo rude!! Yes they close at ten and i was the last customer but she had no right to just be so rude and didnt give me cash on a return with the receipt. I couldnt get my coupon for the stuff i did bye cause she rushed me out the door with no choice.. Thats not customer service and she dont deseve one star..
By: kygreene80
Macys has been around for years and years. I can remember getting easter dresses and christmas dresses from here as a child! This store is very classy and the customer service is awesome. You can find something for everyone in here!

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