In mybook®Other

Pacific Medical Healthcare

Surgical Instruments

(808) 537-1671

Directions

Website

420 Kuwili St, Honolulu, HI 96817

Closed Now
Tomorrow

9:00 am - 4:30 pm

Regular Hours

Mon - Fri

9:00 am - 4:30 pm

Sat - Sun

Closed

Extra Phones

Phone: (808) 537-1041

Fax Number: (808) 537-1041

Add Your Review

  • The customer service at PacMed...
    shopper101
    09/27/2012

    The customer service at PacMed is absolutely terrible! The manager there was extremely rude and argued with me when I tried to return a $40 item. Instead of simply informing me that it was not their policy to accept returns after 7 days, he argued with me and insisted that the medicare nurse was wrong in informing me that I purchased the wrong product. Therefore, it appeared that he was not going to accept my return because "he thought" the product was similar to what I needed to get and that the nurse was wrong. I am sure this manager is neither a nurse or doctor. As a customer I need to defer to the health care professional's opinion and not to this so-called manager's opinion. Only after that exchange did he inform me of their return policy. I pointed out that the invoice made no mention of their return policy and that the girl I purchased the item from did not inform me that I had to return the item by a certain time. I would definitely avoid purchasing anything from them. You can get better customer service from Hawaiian Islands Medical, Dauterman's, or Apria.

Save to mybook

PEOPLE ALSO VIEWED

View similar Surgical Instruments

Suggest an edit
X

Just a moment...