A-1 Budget Plumbing
Kailua, HI, 96734
1562 Monte St
Plumbing-Drain & Sewer CleaningPlumbers
91-1006 Kahiuka St
Serving the Honolulu area.
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We're living out-of-state right now and our tenants called to say there was a back-up in the sewer. This happened before and I had paid $1200 to another company to get the sewer rodded and jetted with a 3 yr warranty. However, it happened a few more times and they said they wouldn't honor the warranty because our tenants were abusing the sewer system. Now, it was about 5pm on Sat. We saw that Roto-Rooter promised the same rates for late night and weekend calls. They quoted us $400. Nick arrived in a couple of hours. He worked on the sewer and then realized how tough a job it was, and would have to charge hourly, but he kept us informed through texts and calls all along the way. Finally, after a couple hours he hit a back-up in the C&C sewer system, and that is why it kept getting clogged. Hello company I paid $1200!! Where was that info?? I was a little panicked because I had no idea who to call, neither did he. I figured I'd have some research to do. However, after about half an hour, he called back and said he had made some calls to friends and found an emergency number for the City. He got them to our house in about an hour or two and they cleared the blockage. He actually stayed in touch with them and let me know when they had finished the job. He called/texted two more times over the next couple days to make sure the back-up was cleared and didn't affect the plumbing in the house. THAT IS CUSTOMER SERVICE!! I offered to tip him through Paypal and he refused and said he was just doing his job! What?! Integrity too?? This guy is a SUPERSTAR!! His bosses need to give him a FAT raise! Roto-Rooter has a customer for life! Ask for NIck everyone! He goes the extra mile and on top of that, he's so courteous!
Cindy, Manoa. 02/02/2009Air O Smith is the best water heater repair company in Hawaii. When my water heater wasn't working, I called many places where they wanted to charge me for just coming down to look at it or wanted me to replace it entirely. Air O Smith simply asked me a few questions over the phone and helped me fix my problem by myself (walking me through the steps one by one). He didn't even charge me. When my water heater finally broke down to the point where I couldn't fix it myself, Air O Smith came down and trouble shooted the problem (without automatically recommending I buy a new water heater, like the other guys). The ownder of Air O Smith has a ridiculous amount of experience in water heaters and you can tell he has so much pride in what he does. He doesn't over charge and you feel confident in his work. My 15 year old water heater is still working fine because of him.
Noa and Jake were terrific!!!We had issues with rattling pipes. Noa was knowledgeable, honest and patient in explaining our options. They were quick to pick up parts and was done with the job within the time expected. BTW, I called other local plumbers (Pipe Masters, Ogami Plumbing etc) but they STILL haven't called me back...it's been 2 days now.Logging on to RR's website to schedule an appt for the following morning was so easy!! A lot better than waiting days for call backs from other plumbers!! Prompt quick service, trustworthy repairmen, flat rate prices and warranties....I have no complaints about Roto Rooter. Highly recommended
“I called Air-O-Smith on Memorial Day about my 18-year-old, leaking solar hot water heater. Martin came out early on Saturday morning. He could not do a solar repair, but he installed a new one. The new installation was fast and efficient. Thanks Martin, you were very personable and professional."
Won is an experienced, excellent plumber who was extremely friendly and helpful when repairing the damages for my bathroom plumbing. Whenever I gave Won a call, he would respond immediately. Won's services are excellent and high quality. Would recommend to a friend any time!
Had an Issue in Laie on The Point, I called Roto Rooter and everything was resolved promptly and professionally, I will use them again if needed. These guys care and do an awesome job!Thank you Joe from Laie on the point.
Very Happy with the service I received, they had a rock and roll week and some how managed to accommodate my schedule and fix my water heater. Highly recommend Air - O Smith . Wife is awesome as well, great team.
Awesome Company! Highly Recommended! Great prices! Great Service! I use them all the time with me and my family!
Mahalo HPRThank you for the fast response free estimate and low cost alternatives.
- A plunger
- A drain snake
- Baking soda
- Grease-fighting dish soap