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07/28/2016
By: Sonja J.
Captain Hooks Of Flosmoor
I called to place an order over the phone and immediately the tone of the person who answered the phone sounded like I was disrupting her. In other words she sounded short, so I asked if there was any specials on chicken wings and she said well what do you want? I replied I don't know can you tell me in what size does your wings come in and told me and asked if I could hold on. So now I'm waiting waiting for her and when she returns she asked if I'm placing an order. I told her yes, and I asked if fries come with that or do I need to order fries. She said fries come with it then we went back and forth about what size, (yadda yadda yadda). Basically she sounded like her customer service is I need of some retraining ASAP!!!! I like the food but not the rudeness of the employees.. What erks me are the employees who are rude in an establishment when customer service is involved.
10/11/2013
By: 100butterfly
D & J Smokehouse
I work nearby, so I eat here once a month. The food has always been good and reasonable. I suggest you try the Abe and Tommie sandwich. It comes with a drink and a fry. The ribs and tips are great also. Our office orders from here for lunch often. Wish they were open on Mon and Tue, they close too early, 9pm.

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