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03/13/2014
By: Sandy G.
Gilley Animal Clinic
I honestly don't understand the bad reviews. My parents started taking their pets to Dr. Gilley before he even started his own practice 30 years ago and I've been taking my own to him for the past ten years. He has always been kind and compassionate. The prices are more than reasonable and they don't pressure you to buy services or products that aren't necessary. When I was about 7 years old, my mom and I were home alone when our 90-lb dog had a stroke. She called Dr. Gilley and he came to our house, picked him up and cared for him through the night. Our dog pulled through and lived for another 3 years. I don't think Dr. Gilley even charged us for saving his life.People get frustrated because the wait is long and Dr. Gilley isn't always available, but they need to understand that he has critical patients that they don't know about- emergencies come in through the back door and sometimes include injured police animals.If you need to see him, call before you go in and make sure that he is there. Dr. Gilley and his staff have taken great care of my pets for many years and I plan to see him until the sad day that he retires!
05/10/2013
By: angelabbus
Prosek, Frank DVM
Dr. Frank Prosek, Sr. is an excellent doctor. He is extremely caring for both the animals as well as the owners. He's very honest, and does not try to "rip people off". I take my pets to English Plaza Animal Hospital only because of Dr. Prosek. The current staff members are also extremely nice, but if I need a veterinarian, I go to Dr. Prosek. A few years ago he was not there, and some other people were running English Plaza. Those people were rude and unprofessional. I was going to change vets. However, one of my pets became sick and needed treatment, so I went to English Plaza Animal Hospital. I found out that Dr Prosek had been away for a while - whatever his reasons were are not my business. I am just so happy that he is back. My pets are like my babies, and I do not trust just anyone with them. I completely trust Dr. Prosek with my pets, and I trust his knowledge, experience, and advice. I do not have enough good things to say about him. I highly recommend him.
09/28/2016
By: Mona T.
Gilley Animal Clinic
I'm writing this review to respond to those who said that all of Dr. Gilley's 5star reviews are fake: When I lived in Florida I rescued and owned so many cats and dogs, from the aftermath of Hurricane Andrew in 1992. I don't know how many times I came in with 5 or more pets at a time, and my bill would be zero,or $7, or less than $20. He once treated and boarded a sick homeless cat for three weeks until my friend could keep her, and the bill was zero. Not only is he EXTREMELY compassionate, but definitely not in his profession for the money. He's very knowledgeable and experienced and would never try to rush his patients along,despite having a waiting room full of people. He always took the time to explain everything. It's really sad to see negative reviews about how some people and their pets were treated during their visit. I had very bad experiences with the manager/receptionist during my last visits there several years ago, and I stopped taking my pets to him for that reason.
04/07/2014
By: A david F.
Roger Gilley DVM
I went to a Vet near my house for my dog. I found out after spending $350 in visit and tests that he had Lymph Node Cancer and to expect the worst soon. I was devastated and I went to work where I was informed about Dr. Gilley. I went there at 7:54AM to be fourth in line. I was rather depressed thinking my dog had only days to survive. Dr. Gilley had/has this persona about him, to where he placed me at rest, he didn't agree with the pills, gave me a different style/brand and gave my dog a shot and charged me $55 and asked to see me in 2 weeks. When I returned, Dr. Gilley saw my dog and when I went to the front desk to pay, they said no, no, that is ok, your doing good and keep up your regiment, there will be no charge. When I left, there were 12 people waiting, which only tells me that Dr. Gilley does this not only for the love of the creatures he sees, but also takes under consideration of the people that he helps. MANY KUDO'S to Dr. Gilley.
10/02/2016
By: daglizzielu
Gilley Animal Clinic
It's sad to see the bad reviews, but I think they're in response to a specific staff person, who may no longer be there, but not about Dr. GIilley. When I lived in Florida, I had so many rescued pets after Hurricane Andrew and I would usually bring him about five pets at a time. He would give them excellent care and he would always take the time to listen and explain things, no matter how busy he was. And someimes not charge, or very little. He once treated and boarded a sick homeless cat for 2 weeks until my friend could keep it, and he did it all and didn't charge anything. So, Dr. Gilley is extremely compassionate with animals and he's an excellent vet. I would always hear people's conversations in stores talking about how amazing he is, or how he saved their pets life.
01/30/2017
By: Florida G.
Roger Gilley DVM
Dr Gilley has been our vet for 25 years . He is a kind humanitarian, an excellent doctor. We entrust our beloved family pets to his care and his technicians. Over the years he has become a trusted friend and has helped us over some tragic losses, beyond any hoped for norm of his profession. His costs are also reasonable to allow normal families to take good medical care of their pets also. We love his staff, often his wife, son and brother also work with him and he has employees with him who stay . You may have to wait but tis worth while to do so. We are Jose and Gina Rosa , so grateful for the years of care for our pet family .
09/18/2012
By: just2lovely2922
Gilley Animal Clinic
The place might be crazy and the staff a little harsh, but today, my Bella(a 10lb Chihuahua-Poodle) is alive because of Dr Gilley and his crew. This morning Bella got hold of a Bufo Toad and she began vomiting, her limbs went stiff, and she was having seizures. On the way to the clinic we'd thought we'd lost her because her eyes were red and bulging, her tongue was swollen and bluish-black and she was screaming in pain. After spending hours in their clinic, Bella is now home with antibiotics and eye-drops and, though still disoriented from anesthesia, she is on her way to recovery. THANK YOU DR GILLEY!!!
02/20/2015
By: Cindy M.
Gilley Animal Clinic
Dr. Gilley is one the best veterinarians we have ever encountered.Not only is he an excellent vet, but he is very caring about animals, and not the money, as other vets are!He is honest, and will only charge you for what is necessary and not for his own profit.His prices are very fair, therefore, it would make it possible for more people to adopt animals, give them a good home, and take them off the streets, only because they can afford the care.The staff is also very knowledgeable and pleasant as well, and are always there to help you.God Bless Dr. Gilley and his staff for all the good they do.
10/12/2016
By: Hugo N.
Prosek, Frank DVM
Dr Prosek knows how by-pass the medical jargon for you to understand what is going on with your pet. My dog has PHT since 2010, a condition that is lethal on a short term if not correctly treated.By treating her for the past 5 years (yes, 5 years!, 1/3 of her life) Dr. Prosek has kept her alive and comfortable so far - she is 17 in November and now living a smooth end of life.Hat is up for Dr Prosek and his staff - Only people with such a good heart can take care of my pet's heart.
05/28/2015
By: Jane D.
Gilley Animal Clinic
I didn't really feel good about this place. The staff was nice, but they took my dog in the back to check her out and assured me that nothing would be done with out my consent. However when they brought her back out they informed me that they had already given her a shot. That made me very uncomfortable. I don't feel comfortable taking my dog back, and would probably not recommend any one I know to go. The way things happened made me feel like they were trying to play me.
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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