I went there with my cousin to see if she can get a 1/1. She handed the managers all of her documentations, along with the 80 dollar application Fee. The Manager said my cousin couldn't move in because they're credit report is showing that she has no credit. We argued with the lady saying she is paying rent right now, she has a cables bill in her name along with car insurance, a car and a past car, bank statement, a credit card and etc. She said it's showing a credit score of zero. So we need to bring back a credit report to her with a credit score. We came back the next day with a credit report from credit karma. Now to be approved you need a credit score of 600. My cousin had a 633. They still denied her and said the only credit score service they can use is there's. I asked them if I can have a copy of their credit report and she said no. They said the only thing that's showing on there's is a wels fargo account that my cousin just open. and its not enough to create a credit score. I will be filing a discrimination lawsuit with them. They kept on trying to find ways to say she doesn't qualify. I don't know if it's because we are both black or if its because we look young even though we are both 30. The first day I went to the office I can sense an attitude from the Manager.
It's a hell to live at Nautilus (new name), previously it was Forest Towers, as there are roaches and rats (big &small), all kinds of issues with maintenance as they do not care if youare reporting any maintenance issues and do not address them properly.We lived there from 2012-2014.We used to see hell lot of roaches any time as they do name-sake pest controlwhich never controlled any pests like roaches. Roaches have grown so much that we usedto find them everywhere in the kitchen, in/around cabinet, around refrigerator, in the batch rooms and even in the living room.As they are so much in number, they spread every where. How much ever you do the cleaning,they used to hide and live all over space. We felt like we were living in a hell even though we were paying good amount for the rent.There were couple of occasions where we had to live without A/C foralmost a week time in hot summer when there was an issue with A/C unitand they had taken their own time to fix. But they used to collect therent by 11am on the 3rd of every month. If you pay the rent on theevening of 3rd of any month, they will grab the opportunity to collectthe late fee without any excuses. I have not seen any community sayingthat they will give 3 days until 3rd of every month and still keepingsomething like by 11am in the morning.The leasing office people are very rude and they neither used to pick up the phone calls norcall us back. We had to call them again and again and finally visit the leasing officein person to report any maintenance issues.They collect a month's deposit only not to refund a penny of it. We did the cleaning done when we moved out by professional cleaners, still they said the cleaning was not done.We lived there for around 2 years, but we felt like we were living in a hell. We wanted tomove out before, but they tied us up with the leasing agreement to stay until the lease is over.Before, the community was called Forest Towers. I think, they had changed the name to Nautilus just to hide from all the bad reviews they got for Forest Towers. After we moved in, we checkedthe reviews for Forest Towers and they were all bad. Again, we were tied by the lease agreement to stay there until the lease ran out, otherwise, we would have been happy to get out of that place before.If somebody still wants to rent out there, it's a hell of experience that you are going to facewhich you never might have faced before.