Hollywood Kia,The No Pressure,Friendly Car Buying ExperienceI stopped in to see what the Kia Optima's looked like, was walking around looking, meet up with Alex Phylactou ,right away I told him I wasn just there to look around see what the Kia optima was all about , He was very friendly and approachable without feeling he would be waiting to pounce at any hint of my buying, he answered all my questions, allowed me the freedom to feel like I wasn't going to be pressured, after I looked around I told him what i liked and would he see what it would take to lease a peticular car, He had me feel out a credit app, and I left, he called me back said thec ar I was interested in was sold, but he was searching for another, called me back about a week later, and I made an appointment to see him, when I arrived I looked at the cars again, but was surprised at the small difference betwen the Optima lease and the Cradenza lease, so I got the Cardenza instead after some fun haggling and they worked hard to get me where I felt comfortable, all the while I never felt pressured to buy now, when I said I would sleep on it , they didn't mind, but at tha point I decided to go for it, and I was out the door in about 30 minutes with my new Cradenza. I gotta say Alex was friendly, warm, and very professional and never carsalemen cheesey with me from the beginning to the end, so I was delighted to get my price and get the deal done with Alex, truly an asset to the Hollywood Kia group. Harvey G.
I am from the West coast (Cape Coral) and found a vehicle online at this dealership. From the first time I called the dealership from the time I drove away in my car, I was met with an HONEST dealership and salesman, Al Torres. I expressed interest over the telephone in the vehicle that I was interested in purchasing, and told Mr. Torres that I was not in the business of wasting my or his time if I made the drive across the state I was going with the intention of buying. Mr. Torres gave me his word the vehicle was as described and would be there waiting for me, without deposit, and he wouldn't sell it in the meantime. I made the trip to Miami, and the car was in fact there and as described. I purchased the vehicle (Range Rover) in July and purposely waited a couple months, for its full service to write a review , to ensure I was backing a dealership/car without any "hidden repairs/surprises." After my service was completed (now September) the repairman stated that the vehicle was in great condition and nothing other than the scheduled maintenance, needed to be completed. Also the sales transaction was fast as can be. Mr. Torres had the paperwork all completed prior to my arrival and I literally had to sign my names a few times and I was done! This was especially helpful because I had my 5 and 7 year old with me. I absolutely will do business again and I thank you for your excellent service!
The Best Sales man I have ever came in contact withMy name is Kevin Lopez, I came into Hollywood Kia because I wanted a new car. Randy F. made me feel at home, he broke down every statistic about the car and had the best knowledge about any car on the lot used and new. I felt comfortable speaking with someone that knew what they were talking about. I ended up not qualifying for the Optima that I wanted but Randy F. made sure that I went home happy, he made sure that I left with a car I could smile about. He made sure that he could get me into the payments that I needed without putting money down, and he fought with the banks to make sure I was satisfied. We searched every car on lot even in the rain, he said he wanted to do his best to give back because at one time in his life he has been there. My wife was comfortable and satisfied, Randy Flores got me into a 2011 Ford Fusion with 40,000 miles for a low price and my target payment, with no money down and just my car as a down payment. Randy is the type of salesman you want. As an Army Veteran I salute him for making this difficult process easy. He took about 1hr and the staff was pleasant and respectful. Without Randy, I would have been stuck. Thank you Randy Flores for giving back and being a true salesman for the people.
This was my first experience at Hollywood Kia, and at any Kia for that matter. I had reservations when setting foot onto the lot, but they were quickly resolved. Isaac Smith was my salesman and did a phenomenal job assisting me in my lease. He was very attentive and accommodating with all of my wishes, and perhaps you may call some demands. Through all of his running around to ensure I was a happy customer, he never once treated me any different from the second I met him. He continued to be happy, bubbly, and super helpful. I do recommend you ask for him by name when you go there! If you're looking to meet and chat with an exuberant personality while waiting for everything to process, be sure to ask for Mr. Love! And the man that ensures you're a happy customer is Arthur. Thanks Arthur-you're the best! :-) The individuals that I worked with to secure my newest lease made my experience enjoyable and memorable. It was a unique experience, and I am very pleased with my service. If you're in the market for a Kia (which I wasn't sure I was before I got there!), there's only one place to go-Hollywood Kia!
I have to start by saying what a pleasurable experience I had dealing with Hollywood Kia – no hassle, everything explained fully and no pressure to buy. I bought a Mercedes Benz C250 from Issac Smith and couldn’t be happier with my purchase. I made the decision to buy and everything was taken care of by Issac, the Salesman and Phil Conley, the Finance Manager. They both were excellent in making the car purchase process a wonderful and easy going experience– all I had to do was pick up the car which was shining like a new pin inside and out. …As expected the service was top-notch, generous and attentive. I will not hesitate to recommend this place to anyone if you have never experienced Hollywood Kia before, I must recommend that you try it, you will not be disappointed here. – Thanks very much Issac Smith and Phil Conley for such a Wonderful Experience!!