Studio 321 and its owner is worthless, all the shiny showroom bling and the design talk falls through, when you decide to use Studio 321, all the promises written and verbal are worthless, none of the promised installation dates come true, they use subcontractors and do not return phone calls or answers questions. Thanks to them a closing on our house falls through, since they don't finish the job they should have finished and confirmed 5 weeks ago. Buyers be warned, this was an 3-5 day "easy" job on a new construction and the company screwed it completely up its is still not finished ! There is no excuse for this, Studio 321 and its owner should be ashamed of themselves and I can only hope my warning helps many other people or builders in and around Hickory to avoid the same misery that you are putting me and my family through ! WE GOT NOTHING BUT LIES FROM THIS COMPANY AND THE OWNER!
October 9, 2015I can't say enough good things about Studio 321. I'm working on a whole house renovation and needed flooring and backsplash tile for multiple rooms. I first visited their showroom because they were the only authorized dealer of Walker Zanger Tile in the Hickory, NC area. In addition to Walker Zanger, Studio 321 carries an array of other tiles that you will never see in the big box stores. Jeff was a tremendous help in narrowing down the myriad of options available and had an impeccable eye for detail. He obtained numerous glass mosaic samples for me for items that I saw in store catalogs and provided multiple layout options. My contractor has his own tile layer, so I can't comment on Studio 321's installation services. But with Jeff's expertise, I'm sure their work is meticulous. Dawn R. June 17, 2015Jeff and his colleagues were responsible for bringing a professional and artistic flair to our home. Jeff's ability to take a client's ideas, embrace them, mold them and create the space you once saw only in your mind's eye is impressive. His ability to stock and resource current trends and products in our small community makes it wonderful for those of us living in Hickory and worth the trip for those living outside the community. Jeff created all the bathroom and kitchen work, tile work, stone work, and limestone floors in our residence; but most importantly…Jeff follows up years later with repairs or renovations. Jeff genuinely values his clients and continues to provide excellent quality even twenty years after the original work is complete. Studio 321 is a gem of Hickory. Kelli J. March 19, 2015Studio 321 has cutting edge products for all your designing needs for your Kitchen, Bath, Flooring and design elements. I was amazed at the craftsmanship that they offered. The showroom is in this cute stone building and shows so many unique and quality items in their space and actually show you the ideas throughout their showroom that you need to set off your own space. I was so pleased with the ideas they gave me on how to make my home efficient and pretty...the truth was in the pudding when my friends paid me those complements!They also have their own installer Hartman Tile and Marble which always dealt with us in a very professional and trusting way. We particularly appreciated Jeff keen eye for detail and quality work. Jeff and his great crew always did what they promised,on time every time which resulted in a great experience for us.Phil & Annette S.