07/10/2013
By: dcfunk
Henderson County Automotive
My mom stopped by their shop today because her car has been shaking for awhile. She has been very busy lately and due to her schedule and her never ending bills she hasnt really had the time or money to stop by a mechanic to see what was wrong. She is a Grandmother of four and she has one on the way. I am a Single mom to a 3 year old boy and my mom is a lifesaver. She helps me out so much by watching my son, and with rides to get diapers and grocerys since I had lost my car on Maternity leave.Today it was inevitable that she had to stop because it was getting much worse. It turned out they were supposed to be closed two hours prior to her pulling up but the guys found the time away from their lives and their family to help her out anyways. Her tire was split open on the inside of the tire suprisingly it hadn"t blowen yet. With the weather lately were so greatful it hadnt. Two handsom men helped my mom and I dont want to even think about what could have happened. Those guys are Angels and they"ve helped us out more than they know. Weve been trying to do the best we can since my Dad passed right before my son was born and its people like them that the world need more of. Honest people with a big heart.
08/08/2015
By: John F.
Autoworx
I've dealt with a lot of auto shops, dealer shops and garages , and Autoworx is as good as the very best of them... Having worked with tools my whole life I can tell when people like as well as know what they are doing, and these folks clearly do... We have an older Tundra and an older Honda, and Autoworx has done considerable work on both.... In every case they have communicated clearly and competently about the issues, have given good quotes, and have always been accurate in regards to what things will cost... If something additional turns up they let us know... When there was an issue with some work they did, they listened carefully, check it out, and remedied what was going on quickly and competently without any additional charges...They are also really nice people, caring and courteous, and actually fun to be around and engage with... I highly recommend them to anyone needing work done on their vehicle...
01/15/2012
By: cgward711
Presley Automotive
My sister and brother in-law were visiting from out of town. They got here late Friday night and said they thought they were having problems with their brakes. Saturday we must have called 7 places trying to find someone to work on or if needed replace their brakes. At eleven o'clock Saturday we reached Mark at Presley automotive. He offered to stay and wait for us until we could get there. My brother in-law from Thomasville was so impressed with Mark and his caring attitude toward someone who would not be a repeat customer because of being from another area.. Mark did a good job, was reasonably priced and exceeded our expectations. In honesty we were at his mercy yet we were treated like family. I was asked to please share the story. Mark gave exceptional service and exhibited exemplary customer service. Thank you.
07/05/2012
By: chelsacaru
Robs Automotive service
One Seriously Awesome MechanicI usually don't write reviews, but in the case of Rob's Automotive service, I felt I had to. I'm not from Hendersonville, but was purchasing a car there. I needed a good mechanic to look over the car I wanted to purchase. As luck would have it, I discovered Rob's Automotive service. Rob is a super nice guy and went out of his way to put aside what he was doing to look over my car. Let me tell you something, I have never seen a car inspected more closely. Not only did he inspect it, he showed me everything so I would totally understand what needed to be done to that car. I was so impressed with Rob that I will drive my newly purchased used car to him for all future repairs, because I know he knows what he is doing. Do yourself a favor, if you need a good mechanic, go see Rob.
06/17/2013
By: linsey.gigilotta.beuchot
Robs Automotive service
Rob is the most amazing reliable HONEST man out there. He has never steered me wrong. Realizing I'm a single mom he's gone out of his way to make sure he finds the most cost effective parts for my repairS. I can not tell you how much I trust this man and his workmanship. I have referred several people to him and they too would agree. You will never go to another shop once Rob's had your car. Quick note my VW dealership wanted to charge me $867 for the 50,000 mile check, Rob did all the manufacture suggested work for under $300. I LOVE HIM!!!!! (sorry to his wife but he's a great guy). Linsey M. Beuchot
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12/29/2015
By: Rick Y.
Henderson County Automotive
I use HC Automotive fairly regularly. The times when I had an urgent issue with my vehicle, they always did thrir best to get me worked in. Due to the extensive knowledge the have gsined over the years, they've always been able to fix it right the first time. I would certainly recommend their services to anyone who wants their vehicle repaired or serviced properly.
07/27/2017
By: Marilyn L.
1st Gear Transmissions And Drivetrains
These are honest people. I took my 10 year old Camry in with some issues and expected the need for a major repair, which they could have sold me, but after the diagnosis, turned out I needed some repairs but not a complete overhaul. I appreciate their honesty and I had my car back in 3 days.
Tips & Advices
Yes, most roadside assistance coverage plans offer towing services. There might be certain restrictions, however. For example, the plan may only cover towing services for a certain number of miles. Drivers should check with their providers for details.
Which cars are covered depends on the roadside assistance provider. AAA services are available to members and not specific to any vehicle. As long as members pays their dues and have their membership card on hand, they can use AAA for someone else's car. Generally, auto insurance plans cover the car itself, not the driver, so people can't use their roadside assistance for another. However, details vary between providers, plans and local laws. Drivers should consult with their insurance providers to see whose cars are covered.
Roadside assistance coverage varies depending on the provider. However, they generally include:
  • Tire change
  • Battery jump start
  • Towing services
  • Locksmith service
  • Minimal mechanical labor
  • Delivery of oil, fuel, batteries or other parts
If a driver has a flat tire and no spare, roadside assistance services can deliver a new one. However, these services will not pay for the cost of the tire. That will be the driver's responsibility. Based on the location, some will tow a car to a tire dealer.
Most roadside assistance plans offer gas delivery and service. However, clients are generally responsible for the cost of the gas.

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