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05/05/2016
By: Connie S.
Sears Appliance Repair
Technician was friendly and explained how to take care of my washing machine to prolong the life of my washer. I was really impressed. The past technicians never took the time to educate me about cleaning my soap dispenser out or even how it could be removed. And also the reason it leaks in the front. If more technicians would take the time to educate their customers maybe they wouldn't have to be called out on the small repairs. Also Jason the tech told me about a better warranty that Sears has for the whole house. Thank You to Jason and to Sears always. To anyone looking for anything for your home look at Sears and remember their warranty. We're been using them for years and won't go anywhere else.
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09/06/2016
By: Pam L.
Sears Appliance Repair
Sears repair man was awesome. Very professional and very helpful. He was extremely knowledgeable and I learned a lot on how to keep my washer and dryer in the best shape possible. I wish I could always have this particular repairman!!!
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10/08/2015
By: Louis C.
Sears Appliance Repair
We have been with Sears since 2002 and have all of our appliances and hvac under maintenance contract. We are paid up until 2020 because we believe in them. Never had a bad service person, always on time etc. Best money we spent.
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07/16/2016
By: Julie F.
Sears Appliance Repair
My dishwasher would not drain. Another plumber told me to buy a new dishwasher. This technician figured out the problem, cleared out a piece of glass and problem solved. great technician. great service. Thank you!
11/12/2016
By: Mia M.
Sears Appliance Repair
The tech was on time, professional and went immediately to work on the task at hand. He advised me that the dishwasher was not secured to the floor so I am hopeful that the unit will continue to function as before.
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12/14/2015
By: Lisa F.
Sears Appliance Repair
I just used Sears' repair for the first time and I am very happy with the experience. He was on time and very professional and very knowledgeable. He replaced my ice maker. I would definitely call Sears again.
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01/04/2016
By: Geraldine C.
Sears Appliance Repair
We were very pleased with the service the service tech #074375. She identified the problem and promptly fixed it. Also, we had a window from 1p -5p and she called and arrived before 1p!!!!
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01/26/2016
By: Thelma R.
Sears Appliance Repair
The technician was very effective and solved the problem in a timely fashion. The computer showed the part had to be ordered, but he called to be certain and was able to secure the part.
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02/07/2016
By: Russ T.
Sears Appliance Repair
repair man was very good. Problem was we had to wait a month to get the microwave repaired.If I have to wait a month for service, waist of time and money having a contract with Sears.
08/29/2016
By: Ray W.
Sears Appliance Repair
Service was exceptional. Very much appreciated. Service tech gave me several pointers on how to enhance the performance of my high tech washer and dryer.
Tips & Advices
Aftermarket replacement parts can be perfectly safe and reliable, but be sure to do your research. If replacing a more integral piece, such as washing machine’s water pump or a thermostat for a busted water heater, it might be best to purchase new.
Replacement parts generally come with warranties extending anywhere from 30 days to five years, depending on the original price, the nature of the fix and the age of the part itself.
If you’re seeking new parts repair companies will generally mark up their prices slightly--particularly at a major national retailer. However, used parts are typically discounted.
Cheaper used appliance parts can be found online or at many local, independently owned retailers, along with ecommerce sites such as eBay. Major retailers, however, generally limit their selection to unused, full-priced options.
Second-hand appliance parts are generally anywhere between 50-75% cheaper than new ones, but warranties might not extend as long and the parts may be less reliable or come with a shorter lifespan. Be sure to research the source of any second-hand parts to ensure the dealer is reputable and the part itself reliable.

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