The Commonwealth Group in Harrisonburg, Virginia with Reviews -
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By: Destiny A.
Mountain Valley Management
Although they are quick to respond to maintenance issues, I feel that they do not take good care of their properties (at least mine). My townhouse needs a lot of TLC which I have mentioned several times. "If it's not broke, just leave it and ignore it" seems to to be the motto. When we moved in there was patched up drywall spots everywhere, not sanded or painted. The trim was a complete disaster in most of the house, the shed needs a new roof and repainted or new boards (rotting away) and the kitchen counter top is warped and nicked up. I could go on..... I wonder if the landlord is aware of the property going to crap and how they "fix it" or deal with it. On a BIGGER note... We moved in January from SC. As I called to have the utilities turned on Mnt Valley advised me that the property ran off electric heat so we just needed to have it turned on and the pilot lit. So that's what I did. We moved on a Saturday and so I scheduled the gas to be turned on that following Monday. They told me I only needed gas just in case the electric went out the gas would be the backup heat source. When they tried to light the pilot when we moved in it didn't work. In fact the property DIDNT run off electric heat but gas. When I called them really mad, of course they changed the story and it became my fault. I would be very cautious when looking into renting through them.
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By: Amanda O.
Mountain Valley Management
I don't understand why this company has such bad reviews. I have absolutely loved living here. They are really kind and professional. They are quick to respond to any kind of question or requests, and the rental prices are really good. The only issue I have ever had was with initially using their website, and they handled it for me over the phone. Very pleased.
By: Lisa S.
Castle Property
Easy company to work with. After a terrible experience last year with one of the largest landlord in the area thought we would try a small company. Glad we changed, things are so much easier this year. They actually answer their phone and respond to maintenance requests. Joe is the lead handyman and very dedicated to his job. A+++
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