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01/16/2017
By: John R.
Butlers Service Center
I was sorry to read of your recent unsatisfactory experience at Butler's in November. As the new owner I am committed to providing the same level of exceptional service and value that has been the trademark of Butler's over the years. I have worked closely with Thornton Butler for the past two months to observe and learn how to run the business with the same level of quality and service that has made Butler's the top auto service center in the area. I would like to do what it takes to win back your confidence and your business. Please bring in your vehicle and we will gladly remedy any problem and hopefully demonstrate that we can satisfy your expectations. Thank you, John Robinson
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01/17/2017
By: John W.
Butlers Service Center
My car got a flat tire the other day, so I took it to the dealership to see how much they would charge me and was quoted a price. I called around and Butlers quoted me half the price of what the dealership wanted. John the owner took great care of me and my car. Butlers is a little out of the way for me but I will make the drive out there anytime I need something, just because of the great service I got. I will definitely be back.
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04/02/2016
By: Inna M.
Butlers Service Center
I am from NJ my car broke 04.02.16. Thank you very much for your help and professional job!!!!!!!!!
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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